Rated 4.8 out of 5 by 124
Rated 4.0 out of 5.0 by canadianretiredcouple Great Staff
Chelsea was outstanding. Genuinely interested in and concerned about us. She knew our names and was always VERY professional. In our opinion she should be training the staff of all Holiday Inn hotels on customer service. Liz was very helpful in providing information for us, and Joe went out of his way to get plastic bags for ice for us to treat a medical condition.
There was an uncomfortable mattress on our bed which took away from our comfort. And the bottom sheets were fairly rough.
Breakfast should concentrate more on healthy choices. Something with no sugar. All the yoghurt had sugar. The hard boiled eggs were overcooked.
We really appreciated the 24/7 coffee and tea, and the managers reception.
October 23, 2013
Rated 4.0 out of 5.0 by Vick39 Quiet and comfortable.
Great experience with friendly and professional staff. Staff was very helpful and courteous. Convenient location facilitated quick airport destination. I can always count on the IHG group...thanks.
October 20, 2013
Rated 4.0 out of 5.0 by Mags06 Very nice Hotel!
Very nice hotel. Stayed at many of times! Highly recommend!
October 15, 2013
Rated 4.0 out of 5.0 by pwsc Challenge handled
We have started staying at this Holiday Inn Express when we travel to North Charleston. The guest service has won us over. On our most recent stay our initial room had a strong odor as we entered the room on arrival. The front desk was able to switch us to a new room and also upgraded us to a suite! We'll be back!
October 8, 2013
Rated 5.0 out of 5.0 by pj79 Staff is very friendly and hotel kept very clean
I would recommend this hotel to others with no hesitation. Need to get with Garmin about address.
September 25, 2013
Rated 5.0 out of 5.0 Everything Excellent
I am retired, but spent my entire business career travelling all over North America, Europe and Israel. The Holiday Inn Express Charleston North is as nice and does a good a job as any place I ever stayed in all those years.
September 10, 2013
Rated 5.0 out of 5.0 by kristina1 Wonderful Stay
I absolutely love this hotel. It is the only hotel I stay in when I come to Charleston! I stay here at least once a year, and never have had a bad experience. The breakfast is wonderful, especially for being complimentary. The staff is great! The housekeeping is so sweet and considerate. They made our bed while we was out on the town and placed our personal pillows and my sons special stuffed animal just so on the bed. It really made my sons day. Thanks for the wonderful service!
September 10, 2013
Rated 5.0 out of 5.0 by Ecintopkan Very nice motel. No problems. Would stay again
I really can't expand much from the title. It was a very nice motel. We had no problems and we would stay again. Breakfast as expected, Nothing bad, nothing fantastic
September 9, 2013
Rated 5.0 out of 5.0 by Yankee73 Staff and service exceptional
I want to thank Heather and Elizabeth, they were both very engaging and helpful. I have been here 2x this year and both times found the place comfortable and clean. Staff friendly, helpful and courteous. I will stay there again and would recommend to family and friends..
September 8, 2013
Rated 5.0 out of 5.0 by Bmerck Great Staff!
Just wanted to say Elizabeth and Joe made our stay very accommodating! They were always there to help fill or advise on any request our group asked of them. They were very professional and warm and welcoming.
The only drawback for me, I had a handicapped room. There was a plastic mattress cover on the mattress and it made noise all night. Also, my feet constantly got caught in the wrinkles of the bed sheeting and mattress cover wrinkles. I will check the bed prior to going to sleep the next time.
Would definitely stay here again. Thanks, guys!
September 7, 2013
Rated 4.0 out of 5.0 by Kar54 Very friendly staff!
I had no complaints.....except one??? The carpet was so wet in my room when I checked in, that my feet were soaking wet!???????? Carpet cleaned and not dried thoroughly? Thank goodness I brought some flip flops! All else was fine
September 3, 2013
Rated 3.0 out of 5.0 by Bgarrison2090 Great place except the shower
I would give the hotel five stars except I only had hot or cold water in the shower with no in between. The front desk was informed on check out, they were very nice about it and promised 3000 award points for my inconvenience but none have been credited. If it was not for the faulty shower valve my stay would have been fantastic..
August 24, 2013
Rated 5.0 out of 5.0 by Pat46 Very clean and a friendly and helpful staff
I highly recommend this hotel. It was very clean and the entire staff was friendly . The lady at the front desk even drew a map showing me how to get to the north charleston colesium.
August 20, 2013
Rated 4.0 out of 5.0 by midlandsgirl Nice Stay
A good place to stay for the night. Plenty of restaurants and not too far from downtown Charleston.
August 20, 2013
Rated 4.0 out of 5.0 by nanato8 Comfortable beds, quiet nights sleep and friendly staff
My husband and I enjoyed our stay at this hotel. We found the staff to be most helpful and caring. The rooms were not crowded and the beds were quite comfortable. We were able to get a good nights sleep each night of our stay. It was also nice to come back after a long day and find the beds made and clean towels up.
August 18, 2013
Rated 5.0 out of 5.0 by Msdt6vy Clean and well maintained
The property is kept very clean well maintained. Excellent staff.
August 16, 2013
Rated 4.0 out of 5.0 by dressage56 Minor aggrevations
The floor above us was quite noisy....loud stomping,etc....front desk did not provide the 'courtesy' bag to the 'Rewards' customers like all other Holiday Inn Expresses that we've stopped at have. It is always a nice touch that is appreciated!
August 15, 2013
Rated 5.0 out of 5.0 by BWBRivdiv512 Excellent all the Way.... Best Hotel Yet
Hotel was clean, bed comfortable and service was Excellent ++++
Continental breakfast was good as many restaurants and hot and Fresh. Professional Staff was kind, caring and friendly. This is the best Hotel I have ever stayed in. I recommend this location highly.
August 11, 2013
Rated 5.0 out of 5.0 by Deb73 another great stay
I have made it a habit to stay at this hotel for many trips, for many reasons. This is a convenient location for me to visit my relatives. This hotel offers a great value and a peaceful atmosphere. The staff members are always exceptionally friendly, and this time the trend continued, from the front desk staff to the very personable and funny lady managing the breakfast bar facilities. I also was pleased to learn that the use of a gym on Rivers Avenue was provided free of charge, which we took advantage of and greatly enjoyed. It should be noted that at the time of our visit a baseball team of male adolescents from Texas was also staying there, yet the staff managed to easily deal with all their guests' needs. I look forward to returning!
August 9, 2013
Rated 4.0 out of 5.0 by virginian42 Comfortable Room
Loved the 2 queen room with the couch. It was a super nice room. The room was really clean and I'm picky about hotels, so that says alot.
July 26, 2013
Rated 4.0 out of 5.0 by Vette527 The Toilet
I enjoyed my stay up until my last morning. My toilet became clogged, so I called the front desk asking for a plunger. I was told by the person at the desk and I quote. " You'll have to wait until some one from housekeeping can get one for you". This was before 6am. A person came to my room with a plunger as I was leaving to go to the house of worship. Some 3 hours later. I did not use the toilet for obvious reasons. So the only way I would consider staying there again is if I remembered to pack my own plunger!
July 7, 2013
Rated 5.0 out of 5.0 by Willow12 Very clean and comfortable.
We have stayed many times at Holiday Inn Express Charleston-North and will be staying there every time we are in the area. It is very clean, the service is great, and the beds extremely comfortable.
May 26, 2013
Rated 5.0 out of 5.0 by Roger Southern Comfort
Enjoyed every minute of our stay. Greeted with a professional attitude and demeanor, provided with a perfect room, well appointed and clean.
Food service was great and we were provided with excellent suggestions for our first visit to see the best of North Charleston and old Charleston, South Carolina.
We will definitely return to this property on our return visit as soon as we can arrange it.
Good job from all the staff and we really appreciate the manner in which we were treated.
May 6, 2013
Rated 5.0 out of 5.0 by Roger Great experience
On arrival we were greeted and upgraded smoothly and we were not kept waiting after a long day of driving.
Staff pleasant and we found the room assigned clean and orderly, allowing us to relax and rest comfortably.
May 6, 2013
Rated 5.0 out of 5.0 by kgjj Great Room
Great Large Jacuzzi Room. Wonderful staff. Really enjoyed my Birthday
May 3, 2013
Rated 4.0 out of 5.0 by FMGPEREA Friendly staff and comfortable room
My sincere thanks for the friendliness of your attentive staff. I have really felt at home during these six months.
April 22, 2013
Rated 1.0 out of 5.0 by Bern731 Terrible Upstairs Neighbors
While I generally like staying in the Holiday Inn, I did not enjoy my stay at this particular one. My upstairs neighbors were incredibly loud and inconsiderate. They didn't go to bed until after midnight and then they woke and did calisthenics at 5:30am, so I only received between 4 and 5 hours of sleep for the 4 nights I stayed. When I contacted the front desk, I was told that the walls were thin in this particular hotel and there were no other rooms I could be moved to. I will never stay at this location again.
April 11, 2013
Rated 5.0 out of 5.0 by Adville8548 Comfortable and great service
My stay Holiday Inn Express met erverything I expected
April 10, 2013
Rated 5.0 out of 5.0 by hp15 Awesome
Entire Staff was friendly and knowledgeable. Hotel was very clean. Made our entire trip relaxing. Washer and Dryer on sight was a bonus as we caught some unseasonable weather (did not pack enough warm clothes) Was very close to everything , Downtown Charleston, outlet mall, nice beaches, and lots of restaurants. We will defiantly come back!
April 9, 2013
Rated 5.0 out of 5.0 by Fred246810 Terrific staff that go out of their way for you
We have stayed at the hotel twice to visit nearby family. We hosted Easter dinner in the hotel this last stay. The staff were proactive, gracious, and helpful. They allowed us to use the dining room, supplied us with materials we needed (all complimentary), and went out of their way to make our holiday outstanding. For example, one family member was bottle feeding an infant. A staff member noticed, and without asking, brought a baby blanket to the dining room and asked if he could assist with anything else. So, I have stayed in many hotels in dozens of countries. What truly makes this one outstanding is the friendly, proactive service. They really want you to have an outstanding time while you are there, and work hard to make it so. Of course, the hotel is clean, neat, and well taken care of, but so are many others I've stayed in. The staff here are truly special, however.
April 7, 2013