Rated 4.8 out of 5 by 176
Rated 5.0 out of 5.0 by Angelfase Very comfortable and friendly staff
I really enjoy my stay. It was very clean and my bed was very comfortable. The location is convenient to shopping and dinning and I would recommend staying here.
December 13, 2013
Rated 5.0 out of 5.0 by Juliana1963 Front Desk
We arrived early afternoon on Thanksgiving day. The young lady at the front desk (I wish I had her name) was very friendly and efficient.
We asked her for recommendations for a place to find a traditional Thanksgiving dinner, and she handed us a print out of all the local restaurants that were open and serving dinner that day. She went so far as to give her personal suggestions based on our criteria.
When we returned from a great dinner and some exploring of the area, she was gone for the day. However, she had passed the message on to the next person working the desk that we still needed to pick up our 'goodies' (water and treats).
Her customer service was exceptional!
Our stay was wonderful- thank you for being part of our special Thanksgiving weekend.
December 10, 2013
Rated 5.0 out of 5.0 jomeralli
Shaquaia (sp) is the best public relations you have on staff. She is engaging and very friendly and Always ready to help in any way she can. Location is perfect for most everything. Hotel is immaculate. Breakfast hot and tasty. We stay here frequently and have always been pleased.
November 27, 2013
Rated 5.0 out of 5.0 by fiberjoe great place to work and close to everything
this property is great especially around shopping season. Cheryl and her staff are just great!
November 26, 2013
Rated 5.0 out of 5.0 by joebob33 Comfortable bed and great service.
slow to post points
great room and clean, nice location
November 19, 2013
Rated 5.0 out of 5.0 by StevieBee55 Good First Impression
This was our first trip to Charleston. The HIE did not disappoint! Staff was amazing--very friendly and helpful. Room was comfortable and breakfast options delicious.
November 19, 2013
Rated 5.0 out of 5.0 by Charleston2016 home away from home
We love staying at this location when visiting our son at the College of Charleston
November 1, 2013
Rated 5.0 out of 5.0 by Jadoca Great Inn
We spent five nights in your North Charleston, SC inn which was a pleasure after spending four nights at a Hampton Inn in Elmsford, NY where they didn't have a single dresser in any of their rooms. Not much fun living out of our suitcases for four days. We have stayed at your inn in the past and have always had a great experience. About an hour or so after we checked out we realized that we had left our digital SLR camera on the dresser behind the TV (put it there so that our great-grandson wouldn't play with it when he visited us#. We called the hotel and while I was on the phone Cathy #I believe that was her name) contacted housekeeping. They found our camera and took it to the front desk where Cathy held it until we returned that day to get it. We are grateful that your staff is so honest and helpful.
Since we have family in the area we will be returning.
October 30, 2013
Rated 5.0 out of 5.0 by BootsNShorts Excellent Quick Vacation
Everyone was very nice and friendly, Tammy Rocks! The hotel was clean, well maintained, the room was spacious and well appointed. We enjoyed our visit. Easy access to all the sights on our agenda.
October 29, 2013
Rated 5.0 out of 5.0 by SuzyQ100 Enjoyable stay.
We loved our room. We got upgraded because the room we had booked wasn't wheelchair friendly like I wanted so the from front desk lady wanted us to be comfortable. The upgrade had all of the facilities we needed. The food was delicious. The staff was so nice and caring.
October 20, 2013
Rated 5.0 out of 5.0 by ProTravelerAngel Great Stay! Great Location!
This was not our first stay in the area but it was the first in this property and it was wonderful. The property is well kept and the staff is very nice. Tammy was great during Check-in, she was VERY impressive.
I would suggest having a non-pork meat option for breakfast as many people these days do not eat pork. Our suite was very nice as were all the common areas. The internet connection was very good and there was ample parking. The shower/water pressure was wonderful, better than most places.
The location was great. Excellent shopping, dining and entertainment activities within walking distance.
The equipment in the fitness center needs some maintenance/repair but the room was very clean like the rest of the property. We would definitely stay there again.
October 17, 2013
Rated 5.0 out of 5.0 by cadillaclean Another Great Stay
This was my second visit at this location, everyone and everything was great, just love it here. Was greeted with fresh baked chocolate chip cookies and a bottle of ice cold water and the nicest clerk that remembered me from months ago.
October 15, 2013
Rated 5.0 out of 5.0 Great place
My husband and I went to Charleston for our weekend getaway and stayed at this Holiday Inn Express. We totally enjoyed our stay there. The staff are very friendly. The hot breakfast was very good, it came with scrambled egg, bacon, sausage, pancake, etc. It was above our expectation. The room was very clean, nice, and comfortable. The location is also very convenient, it is only 10-15 minutes away from Downtown Charleston. We had an awesome vacation there! We'll be back!
October 15, 2013
Rated 5.0 out of 5.0 by Mikey53 WONDERFUL!
As a long-time Platinum member, I frequent many IHG sites and am always very pleased. This trip to attend a wedding in SC was no exception. In particular, the entire staff was friendly and helpful. Shaquiora was especially courteous to my family, inasmuch as she ensured that a snack selection was given to them upon their arrival late at night after driving from Baltimore...they were hungry and tired.
Holiday Inn Express comes through with flying colors again and again!
October 14, 2013
Rated 5.0 out of 5.0 by jdpinclt Excellent choice when staying in the area.
As always, this hotel was a perfect stop over for doing business in the area. Clean, comfortable and really great staff. I shall return!!!
October 11, 2013
Rated 5.0 out of 5.0 by Navy57 Outstanding stay and staff.
This is probably one of the best hotels were have stayed in. Everything was outsanding. They have an outside area that is very comforting even though we are not smokers. Great value for your money.
October 8, 2013
Rated 5.0 out of 5.0 by sam11111111111 Great service and room
The people here were wonderful. Especially a Ms Pansy - she took care of the breakfast area in the mornings. She was so nice, helpful and good natured. And the windows opened which is critical for me!
October 1, 2013
Rated 5.0 out of 5.0 by Bara9 A welcomed stop
After a long drive from Miami, this Holiday Inn provided a warm shower, a glass of wine (at the manager's reception), a comfortable bed, with firm and soft pillows, and a good night's sleep.
The location, the on-site breakfast and the access to gas stations made launching the next leg of my drive--to Atlanta--easy.
September 14, 2013
Rated 5.0 out of 5.0 Courteous and friendly service
This hotel is great, great rooms, very quiet, able to actually rest after a long days work. The employees at the front desk are very friendly and go out of their way to welcome you and make you feel at home. One of your employees (Tammy K.) makes sure to greet you every time she sees you. Very pleasant experience here in North Charleston!
September 2, 2013
Rated 5.0 out of 5.0 by 99Tony99 You won't find a nicer hotel
My wife and I stayed here on August 23-24. We have stayed at many hotels over the years and this one was outstanding for the price. Very clean and well kept. Lots of restaurants, bars and shopping close by. Many in walking distance. Short drive to downtown Charleston. Our room was very clean and the bed was comfortable. Breakfast was good and I really liked the pancake machine. I'd like to give a shoutout to Terrence at the front desk for giving us some ideas on where to go for happy hour. He really knows where to go and what to order. The staff was very friendly and helpful. You won't go wrong if you book this place and we would recommend it to anyone. We will definitely stay here again. Well worth the money.
August 27, 2013
Rated 5.0 out of 5.0 by janhill Excellent service
I was greeted warmly, room was ready, hotel and room clean, staff effieient and friendly. I will definately return on my next visit.
August 26, 2013
Rated 5.0 out of 5.0 by justme48 Great Hotel
I have stayed at many hotels and this one is a good choice. The staff could give lessons at some 4-5 star hotels. Customer service was outstanding.
Clean rooms, plenty of restaurants and shopping, attentive staff, great rates. Can't ask for much else.
Well, closer to downtown Charleston would have been nice. But it is only @ 15 minute drive to get there so it was worth it.
August 22, 2013
Rated 5.0 out of 5.0 by Topgun0467 Excellent clean hotel
Great hotel and very nice staff!!
Pool area nice and clean..
Staffed remembered your name and greeted you every time we past the reception area.. Had to use washer dryer and was very clean..
August 22, 2013
Rated 5.0 out of 5.0 by DonnaWanna Great Staff Experience
All of the staff at this location are fabulous. They cannot do enough for you to make your stay comfortable. They were very cheerful and accommodating. We come to the area each year to participate in a bowling tournament and they do everything in their power to take care of you and make your stay enjoyable.
Centrally located to all the area activities and downtown Charleston at a reasonable rate and no parking problems. There are some great restaurants in the area that you can walk to as well.
August 22, 2013
Rated 5.0 out of 5.0 by CHutch Very clean and comfortable and quiet
I would like to recognize two of the most wonderful people in your employment. Terrance and ( I know I'm going to mispell her name) Shiquoir were the epitomy of graceiousness evrytime I had an issue. They greeted me with a smile each and every time and adressed me by my name also. Please promote these two individuals for their outstanding service.
August 20, 2013
Rated 5.0 out of 5.0 by Dobo33 Clean and quiet.
Room was spotless and service was friendly. Breakfast was hot and a lot of healthy options to choose from.
August 19, 2013
Rated 5.0 out of 5.0 by VT4645 Nice!
We only got to stay for one night, but as I left I told my husband, "I wish we could stay in this hotel longer!" The staff was so nice and the hotel was clean and comfortable. We always try to stay at a Holiday Inn Express because you can usually get a clean, comfortable, spacious room and hot breakfast for a reasonable price. This was one of the best. Excellent stay...will come back to this one next time we are in Charleston.
August 17, 2013
Rated 3.0 out of 5.0 by DavidInPA Needs work
First, the front staff and service staff were excellent! The breakfast variety would have been great provided the selections were available. Real coffee makers in the rooms would have been nice rather than the single serve contraption. The bed was hard as a rock and the pillows lacking which led to the downgrade in comfort. To give a comparison, the arm chair was more comfortable to sleep in. There was no recognition for being an IHG Rewards Club Members
August 10, 2013
Rated 5.0 out of 5.0 by KUTraveler75 Awesome!
Immediately welcomed by an Awesome front desk staff, everyone we met in the hall from housekeeping to maintenence said "Hi" & smiled every single time you met. Always asking if there was anything they could do for us. Super clean! Great laundry facilities for this traveling family. Holiday Inn Express with service of a full service hotel! Would go back any time we are back in Charleston!
Nice sitting area outside with natural trees, grasses, privacy. Like your own backyard but at the city hotel!
August 8, 2013
Rated 5.0 out of 5.0 by littleToot Great location and beautiful entrance
The entrance and front parking lot are well lanscaped and set the tone for our stay. The room was well appointed and very comfortable. Even tho it was on the ground floor and across from the ice machine/vending room, it was very quiet. The breakfast was delicious and was a full breakfast with lots to choose from. We will be sure to stay here on our next visit to Charleston.
August 4, 2013