Rated 4.8 out of 5 by 77
Rated 5.0 out of 5.0 by GeeDaddy Very good experience
We booked this hotel because of its location in North Vancouver, but we very pleased with our experience. Rooms were well equipped, beds very comfortable, and the pool and hot tub were clean and well kept. Staff were all very polite and helpful.
Only negative was the restaurant- very mediocre food offerings at hefty prices.
Overall, we had a very good experience and will be staying at this hotel again.
October 20, 2013
Rated 5.0 out of 5.0 by Kemano1 Overall experience
We stayed here during my recovery from surgery at Lions gate hospital. The staff was very friendly and accommodating. The room was clean upon our arrival and kept that way during our six day stay. A beautiful property, well looked after.
October 18, 2013
Rated 4.0 out of 5.0 by Alison5 Great weekend
Our weekend at this hotel proved to be nothing short of fabulous. The staff was accommodating, the room was very clean and served our family well. Very quiet and comfortable.
October 17, 2013
Rated 5.0 out of 5.0 by redrufffox Definitely Recommend Staying Here
This hotel had been on my list for it's location right off Hwy. 1 and location next to Seymour and Cypress where we bike. It's also very convenient to getting into downtown Vancouver but a lot less noisy and crowded.
The hotel was elegant and very clean. Our room had everything and it's nice that it also had a fridge for our leftovers.
Unfortunately, the pub's kitchen was closed so we weren't able to eat there and had to find a place elsewhere for dinner. Breakfast at The Pantry was the only disappointment with the food seriously lacking in flavor but adequately made.
All in all, pleasant surroundings and friendly and helpful staff. We will come back.
October 16, 2013
Rated 5.0 out of 5.0 by JRDouglas October 2013
Right from check in the staff were great and took care of the small details that made the stay a real pleasure. The pool area was clean and the hot tub comfortable but the real treasure is the Churchill lounge.
October 7, 2013
Rated 5.0 out of 5.0 by Tinkerbell84 Excellent Mother Daughter staycation
I won a one night stay at this beautiful hotel for 2 in a Junior Suite. Both the outside and inside of the hotel is beautiful!!! It was such a welcoming atmosphere, the staff was great and you can tell the hotel is kept up to date.
The Junior suite was great, spacious and very comfortable. Since I had won the night stay I was also given a bottle of wine (which was cooling in the fridge on our arrival) and a box of chocolates, the nicest part was that I had a personalized card from the Managers addressed to myself and my Mom, it was such a great personalized touch and it showed that they had paid attention to why I was coming out.
I had also won a gift certificate to the spa, it was very lovely, nicely decorated, calming and of course I left relaxed and de-stressed. :)
There is a pub and a Pantry attached to the hotel. The pub was crowded with college students when we went to look at the menu and we decided we would rather eat in the room instead of staying in the Pub. The Pantry was the usual family restaurant, it did seem understaffed and a bit hectic but we were finally able to put our order in to take up to our room. The food was mediocre but the hotel made up for it.
I would definitely recommend this hotel to anyone who is wanting a get away or if you are coming to Vancouver on a vacation. The area around the hotel is also beautiful and is great if you want to go for a walk.
October 4, 2013
Rated 5.0 out of 5.0 by Beewillikerrs Excellent Hotel
Stayed 1 night before a trip up the Sunshine Coast, and enjoyed this hotel so much we purposely returned a day early to stay again a few days later.
Great service; everything we needed was anticipated before we asked.
September 29, 2013
Rated 5.0 out of 5.0 by suziq200 Quiet, great beds, friendly staff
We stayed for 9 consecutive nights and really recommend this hotel for comfort and excellent facilities. It is very clean and quiet, all levels of staff from the restaurant to housekeeping are helpful and so welcoming! The facilities (pool, exercise room, laundry room) are beautifully maintained. The Pantry restaurant, Churchill's bar, and Seymour's sports bar offer excellent and varied menus. Food was so good, we didn't need to go elsewhere! Highly recommend this hotel!
September 27, 2013
Rated 5.0 out of 5.0 by markt59 Home away from Home
I travel a lot and spend a lot of time in various hotels on business and pleasure. North Vancouver Holiday Inn is by far the best hotel I have stayed at. The service is excellent from check in to check out. The rooms are very comfortable and up to date decor.
I know what to expect when I arrive,the reason, this is a great place to stay.
September 26, 2013
Rated 5.0 out of 5.0 by Dawnnn Great central location yet out of the way
As usual the stay was wonderful. Always made to feel welcome. The pool, the rooms, restaurant and grounds are all lovely. Deborah on the front desk always makes people feel right at home and deserves a special mention. She's wonderful. The only complaints I have of the whole hotel is the beds and pillows need to be upgraded and that since it's a little out of the way (yet central) the rates should be lower.
September 24, 2013
Rated 5.0 out of 5.0 by Barcar Good location and helpful staff
We found the hotel very easily by car, and also used public transit during our stay, which was very convenient.
Beds were very comfortable, and having the Globe & Mail delivered each morning was welcome.
Can't comment on food, as we were visiting family, so didn't eat in the hotel, nor did we use the pool or hot tub.
The controls for the television were less than satisfactory, as there didn't appear to be a 'Guide' button which would show one what show was on what channel.
September 23, 2013
Rated 5.0 out of 5.0 by KentCLC Great Room & Front Desk
Repeat visit, this is a great property and the front desk extremely friendly and helpful. Had a one bedroom suite this time and very pleased with the space and comfort.
September 23, 2013
Rated 5.0 out of 5.0 by Lisaiz Very nice place
My husband and I stayed here for one night. Upon check in , we were greeted, but found the woman that we dealt with a bit snooty. The place is very nice. The grounds are nice, lobby is very nice. When we got to our room, it was very nice and cozy looking. Very clean, nice decor, nice view from our window. The one thing tht we were looking forward to was using the pool and hot tub after our long drive that day and come to find out the pool was under repair. We were very disappointed! I figure they should offer at least a 10 percent discount, but we got nothing. That perturbs me about places when all of their facilities are not working. Anyway, over all this place was very nice. We also ate at the pub there and our food was way better than expected for a pub. It was great! We went down to the 'lounge' for a drink in the evening and the guy serving in there was great. Great service and he was very friendly!! Would stay here again and will recommend it to anyone.
September 21, 2013
Rated 5.0 out of 5.0 by JB0922 Bed Pillows & Pool
There should be king sized pillows on a king sized bed. Most Holiday Inn Express locations are putting king sized pillows on king beds however this hotel doesn't do this yet.
The chlorine odor from the pool is very strong before you even open the door to the pool area. Maybe some ventilation would make this a little better.
The hotel was very nice and as Platinum Elite we were upgraded to a king suite.
September 20, 2013
Rated 5.0 out of 5.0 by willians great service
bed,room,pool,attention,service and staf. is excellent
September 14, 2013
Rated 5.0 out of 5.0 by Jennio Awesome,clean room
I stayed at this hotel for 2 nights last week. It was clean, organized and the staff were very pleasant. It was modern and decorated well. Did not have a chance to use the pool etc....but The Pantry Restaurant on site was very convenient!
September 12, 2013
Rated 5.0 out of 5.0 by Kids Quiet and beautiful place to stay
I always stay here for an annual conference. The staff goes above and beyond to make my stay comfortable. Thank you for all you do.
September 11, 2013
Rated 4.0 out of 5.0 by dso61 COMFORTABLE STAY
Rooms were clean and well appointed. Location was good for activities in North Van.
September 11, 2013
Rated 5.0 out of 5.0 by Steven41 Good Hotel for Family, wish online reservation system was not so restrictive..
Good Family Hotel at the end of our holidays. Everyone enjoyed the one bedroom suite that we booked. I just wish they did not have limit of number of children per room allowed. We are a family of six, two adults, two teenagers and two toddlers. I picked the biggest room available for my family and the reservation system would not let me pick the room because of a limit of 4 to the room. Seems kind of silly to limit to 4 considering it is a two room suite. And not every family is under 4. I had to book it for 4 even though we were 6 Also I missed out on the free meals for my toddlers because of this reservation quirk.
September 10, 2013
Rated 5.0 out of 5.0 by Camarkev Best Holiday Inn in the chain, bar none
Beautifully located in North Vancouver, this is the best Holiday Inn I have stayed in anywhere....the staff are outstanding...the restaurant is great for breakfast with service staff who are friendly, efficient and always gracious....rooms are at the top of the IHG standards. Close to downtown yet in a scenic part of the Vancouver area...give yourself a treat
September 8, 2013
Rated 5.0 out of 5.0 by muffin1 comfortable room sound prof and excellent service by all staff
customer service from the staff a the front destk was exceptionally good especially Debora who went out of her way to assist in any problem that occurs. the staff who did cleaning were very good and thoughtful and friendy
great employees all of them
August 26, 2013
Rated 5.0 out of 5.0 by PaulaB1 Thank You
Our stay at your hotel was most welcoming and pleasant. My daughter had stayed here a year before and couldn't say enough about your place. We asked her to book us in for our visit, and we found for ourselves what she meant. Everyone was very pleasant and friendly and helpful. We would definitely stay here again and will highly recommend it to everyone we know. Thank you again.
August 26, 2013
Rated 5.0 out of 5.0 by 1964chevie Convenient location; helpful friendly staff.
Very nice hotel. Beautiful grounds with lovely waterfall. Staff are very pleasant.
August 21, 2013
Rated 5.0 out of 5.0 by erikanz Location to other amenities
Always welcoming staff with considerable attention to my needs as relient on a Walker. Room & bed comfortable. Great service,
August 16, 2013
Rated 5.0 out of 5.0 by Koop Special Treatment as a Point Collector
I try to stay in a Holiday Inn when I travel as the beds are always the same no matter where I go. This is especially important when working. This was my first time at this hotel and I used my points. I didn't expect anything special but I was upgraded from a standard room to a suite. It was nice to really be appreciated for using this brand of hotel and my husband and I had a great visit. It is always nice to get that little something extra.
August 14, 2013
Rated 5.0 out of 5.0 by Jayu99 Great Location great family place
Absolute gem this hotel has a great pool the staff are excellent and super clean It is in the heart of everything the location is absolutely great and kids loved the food definite will stay again
August 13, 2013
Rated 4.0 out of 5.0 by EsiSh My first call for next time.
Excellent staff, service, & everything. Thank you.
August 12, 2013
Rated 5.0 out of 5.0 by ManCity Outstanding service
Our stay at the Holiday Inn and Suites , North Vancouver was excellent.
The staff were exceptionally helpful in guiding us about using public transport to Downtown Vancouver.
The hotel service was all that we could have wanted. it made our stay in North Vancouver very relaxing and enjoyable.
August 7, 2013
Rated 4.0 out of 5.0 by Britisheh Pampered
Opted for the Suite as down with daughter and friend to see RUSH and ONE DIRECTION. Surprise - wine and chocolates in room both nights, Panty Restaurant coupon was great, as was Churchills, where I had a glass of wine or two, each night. Fritz is a great host there!
Room was clean, quite, facing North, and away from the elevator. Staff were courteous and accommodating. Will do the deal again!!
August 2, 2013
Rated 5.0 out of 5.0 by MrChromie Hotel is A-1
The hotel setting is amazing indeed. The staff are fabulous.
The rooms are fantastic and again the location is about 30 minutes to anywhere in Vancouver.
July 27, 2013