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Rated 4.7 out of 5 by 162 reviewers.
Rated 4.0 out of 5.0 by Comfortable but Air conditionning deficient Very nice hotel, extremely nice people Excellent breakfast at an affordable price Only problem was with air conditioning which blow directly on the person sleeping next to it - not possible to re-orient the vent August 15, 2014
Rated 4.0 out of 5.0 by Comfortable accomodations Friendly, helpful staff gave us good directions to nearby restaurants.. Well maintained facility August 15, 2014
Rated 4.0 out of 5.0 by Customer I recommend this hotel. It is a nice and clean hotel, with friendly crew. August 14, 2014
Rated 4.0 out of 5.0 convenient location All was great as expected, as I have stayed many times. Easy check in and out. Clean environment. Room was too close to the elevator which was noisy. Also attended a local music festival and got in very late. Cleaning staff are quick to open the door after a short knock at 11am. Would have liked a late check out that particular morning. Oh well. August 13, 2014
Rated 5.0 out of 5.0 by Exceptional Hotel I travel to North Vancouver 2 times a year and always stay at this hotle, Staff is great, adjoining restaurants are exceptional and the rooms are fabulous. August 13, 2014
Rated 5.0 out of 5.0 by Highly recommended This hotel is a lovely building, accessible without taking the car through the busy city centre. There is a bus stop outside the door to take you to the Seabus, a short ferry ride to Canada Place. The hotel has an impressive foyer and is very calm and welcoming. Rooms and service are excellent. We were welcomed as Platinum members and received an upgrade. August 13, 2014
Rated 5.0 out of 5.0 by Great place to stay Stayed here on business and it was clean and very nice. Price for ammenities was great and the staff was friendly and responsive. I did not use the pool but it looked good. I would stay here again. August 11, 2014
Rated 5.0 out of 5.0 by Excellent hotel overall!! Enjoyed our trip. Excellent hotel for location, food, and comfort. August 11, 2014
Rated 5.0 out of 5.0 by Always love this hotel! I always stay here when in Vancouver - for work or pleasure. The hotel is well located and easy to get to from the airport, Burnaby and downtown. The staff are excellent. The room quality is always excellent. Love this hotel. August 10, 2014
Rated 5.0 out of 5.0 by Excellent Service and Comfort We enjoyed the attentive nature of all the staff during our stay. It was quiet, even though there was a full house. All the amenities were working and the beds were excellent. We loved the dark out window coverings. The bathroom was spotless. The entire hotel was very clean and spacious. The grounds were well cared. I would recommend this hotel to anyone. August 7, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Value for Money You often can't go wrong staying at a Holiday Inn. Good value for money, we had a great room with a view. It was quiet and the staff helped us with several questions we had about the area and dining services. August 7, 2014
Rated 5.0 out of 5.0 by Great Service This is always my go-to destination when in the North Vancouver area. The staff is always friendly and welcoming (by name). The hotel is clean, safe and provides very comfortable accommodation. August 6, 2014
Rated 3.0 out of 5.0 by Not my first choice North Vancouver location was fine and paid by my company. However I am bitter that a past reservation at a burnaby holiday inn would not refund my money when I needed to cancel my reservation. They would not give a valid reason other than "policy" because I used online booking. You took my money once, and that will not happen again! August 5, 2014
Rated 5.0 out of 5.0 by Enjoyable stay We found this hotel very clean, friendly and convenient. We very much enjoyed this location and property. Only thing we would have liked to see is breakfast included each morning. We have stayed at many IHG properties and always love the breakfast. August 4, 2014
Rated 5.0 out of 5.0 by Great hotel in NO Vancouver We were very satisfied with all aspects of this hotel. The location was great--close to Lynn Canyon and freeway access. All of the staff were friendly and helpful---really appreciated the currency exchange (small amounts only) located at the front desk. Rooms were clean and comfortable and the windows open to let in fresh air! The fitness center was small but clean. There were 3 restaurants/lounges on site, and although we didn't eat at any of them, it was nice to know they were there. We would definitely stay here again! August 4, 2014
Rated 5.0 out of 5.0 by Good Location Close to local attractions, easy access to main highway, close to downtown August 4, 2014
Rated 4.0 out of 5.0 by Surprisingly convenient location We needed a pet friendly family room and stopped in at this HI. The room was great, roomy and comfortable. We were happily surprised at how quiet the room was. August 3, 2014
Rated 1.0 out of 5.0 by The Guest Service Manager who does not trust the guests It appears that every time I stay in a Holiday Inn, I learn something new. I booked for 11 night in the HI North Vancouver. Upon check-in, as usual, my credit card was pre-authorised for part of the stay, and every night the amount for the next night was pre-authorised. Nothing unusual thus far. But on day 8 of our stay, I found a letter from the guest service manager Marierose A. at my room door, informing me that Holiday Inn has a “house limit” of $CAD1000 and they are asking for interim payment. Despite a successful pre-authorisation of the credit card, guaranteeing the payment. That is indeed something new. I had several stays with other hotel chains, by far exceeding the equivalent of CAD$1000, and never been asked for interim payment. So the guest service distrusts customers above CAD$1000? A request for information from the IHG Global Care returned a superficial response “…apologize for the inconvenience”. After a disastrous experience with a smelly and noisy room at a HI in Italy recently and this act of distrust now, I will just use up all my collected IHG points and then delete this hotel chain off my list for good. I am happy to take my business where it is more appreciated than at the IHG chain. August 3, 2014
Rated 5.0 out of 5.0 by Incredibly bike friendly It was a pleasure to stay at the Holiday Inn in the lead up to the BC Bike Race, the most bike friendly hotel I have encountered. Deservedly recommended. Perfectly situated for North Van trails, bike shops, and decent coffee! Just don't ride your bike in the Lobby August 1, 2014
Rated 1.0 out of 5.0 by The noisest hotel we ever stayed at, too much road traffic! Although the hotel was nice looking, the sound quality was awful, had a suite that you could not all asleep or keep the windows open, the road traffic was horrible , when mentioned to a senior staff member, he had no response, not as much as a sorry! not impressed with how he dealt with it, lack of dealing with the issue, only had 2 towels in the bathroom upon checking in, went for a walk on the grounds, covered in litter, very disappointed ! would not recommend or stay there again. July 29, 2014
Rated 5.0 out of 5.0 by Vancouver BC hotel Excellent hotel great location well kept easy parking, onsite food, Perfect for easy highway access to all of Vancouver's beautiful locations. July 28, 2014
Rated 4.0 out of 5.0 by Vancouver trip with family ... great place to stay Great place to stay with family. We were there 6 nights in a row, enjoyed the place very much. indoor pool, sauna, etc are great. It was a bit crowded for couple of days, but we felt at home July 27, 2014
Rated 5.0 out of 5.0 by great employees and a clean property everyone was so helpful, the hotel is clean, I enjoyed sitting in the courtyard, this location makes you relax, thanks July 27, 2014
Rated 4.0 out of 5.0 by great trip We went by train from Toronto ( the Canadian ) great 4 days but so glad to check into Holiday Inn. Room was very comfortable and the pool and gym a welcome sight after a long train ride. The room was kept spotless. Would recommend this Inn to everyone. We had a great stay. July 24, 2014
Rated 5.0 out of 5.0 by Loved this hotel! Excellent hotel - a very pleasant surprise. Our group (9 people) was comprised of a wide variety of tastes and needs... Everyone thoroughly enjoyed their stay and had the highest praise for the facility/staff/amenities. Churchill's Pub/Coffee shop was the jewel-in-the-crown, so to speak. Fritz, the proprietor, really went out of his way to make us all happy and comfortable. The pool, fitness room, and lobby were all first rate! I particularly appreciated having security routinely patrol the parking area. I sincerely wish more hotels would take this initiative. Highly recommended! July 22, 2014
Rated 4.0 out of 5.0 by Great Lounge The lobby lounge, Churchill's, was excellent and a neat addition to an HI hotel and suites. The hotel was busy, but there were always places to relax and rewind. July 21, 2014
Rated 4.0 out of 5.0 by Perfect Location for Tourist Activities In a heartbeat would stay again for friendliness of staff and location. I am so glad we stayed here in North Vancouver versus Vancouver. Most activities for tourism are on this side of the bridge. It was easy on/off highway to get places in 10 minutes. Staff was extremely friendly, welcoming, and helpful. We exchanged money, asked for food recommendations (perfect!), activity suggestions, and help phoning locally. Only issues were that my bed was horribly uncomfortable (needs replacing BAD). The other bed was fine. Hotel full. Next to us seemed to be the hangout room for multiple families gathering, and they stayed up past midnight talking, laughing. We could hear them while trying to sleep. First night, we tried to ignore. Second night, we called the front desk. Security was up within 5 minutes, and it was handled. Yay! July 20, 2014
Rated 4.0 out of 5.0 by Family Vacation Overall a good value. We were not impress with the onsite restaurant. No complementary breakfast. The staff was friendly and helpful. July 17, 2014
Rated 4.0 out of 5.0 by Happy to Come back We stayed at the Holiday Inn last year and enjoyed it so we choose to stay this year as well. The overall experience was excellent. The room was clean, comfortable and nicely decorated. The lobby was very well maintained and had the feel of a 5 star hotel. The service was very good, staff were friendly and helpful. We would definitely come back. July 13, 2014
Rated 5.0 out of 5.0 by Comfortable room Comfortable, quiet room w/separate bedroom. We were travelling with our younger son and having a separate bedroom was great. Great service from all staff we dealt with. We felt that the breakfast was overpriced but quality of food was good overall. Lovely garden and grounds and handy pub and liquor store nearby. Overall a great stay! July 13, 2014
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