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Rated 4.8 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by very comfortable and friendly I have stayed in this hotel several times and it has aways been very nice. The staff is very friendly and helpful. The rooms are very comfortable and clean. It is located in an easy in and out. I will always stay there when I come to the coast. January 12, 2014
Rated 5.0 out of 5.0 by Great accommodations made for our hockey tournament needs We had a great stay there for our hockey tournament last weekend. Staff was very nice and made adjustments to our check out times due to our Game schedule . Clean rooms nice and roomy. Would be nice to have a larger coffee pot. January 1, 2014
Rated 5.0 out of 5.0 by Helpful staff Booked a room at the last minute on Christmas Eve and we were traveling with our dog,but that didn't present a problem to the wonderful staff at the Holiday Inn and Suites in North Vancouver. Thank you for making us feel welcome (and Shadow thanks you for the dog treats). December 31, 2013
Rated 5.0 out of 5.0 by Quiet relaxing place This is a very comfortable hotel which is easy to access from the highway. We appreciated having a microwave and small refrigerator in the room. Amenities were good. Service was prompt and efficient. Since we have family nearby, this is a great place to stay after a day of visiting. We met other senior parents staying for the same reason. December 30, 2013
Rated 5.0 out of 5.0 by Very nice pet friendly hotel I had arranged for some family members to stay at this hotel while they were visiting for Christmas. I was looking for a nice hotel where they could take their dog, sort of a home away from home for the holidays, and this one was the perfect choice. The room was large, modern, and well appointed with a flat screen TV, a fridge, coffee maker and microwave. Everything was spotless. My family told me that the beds were comfortable and the room was quiet. Staff were friendly and helpful and the hotel was beautifully decorated for the holidays, which really added to the atmosphere. There is an extra fee for a pet, but the room my family was given was a nice room on the fourth floor, so they didn't feel they had been given a lesser quality room because of the dog. I would definitely recommend this hotel! December 29, 2013
Rated 5.0 out of 5.0 by Great service The staff were most helpful when I couldn't figure out how to turn off the lights on our rental car! When I found the first room too noisy, they moved us to a quieter room immediately even though it was Christmas. December 29, 2013
Rated 4.0 out of 5.0 by Recent stay in North Vancouver Thank you so much for accommodating my family and our pet dog Murphy on short notice. We have used this hotel several times recently due to our home being inaccessible due to weather/boat conditions. The recent cold weather had left us stranded and unable to get home due to ice conditions on the water. It was a huge relief to find out that the hotel had room so we would have a place to sleep. Thanks so much December 10, 2013
Rated 5.0 out of 5.0 by Friendly and welcoming! I love the bar, Churchills! Everyone was so friendly and warming. December 9, 2013
Rated 4.0 out of 5.0 by Comfortable bed and very good service Easily met all our requirements in a most satisfactory manner through the efforts of their client-focussed staff. November 25, 2013
Rated 5.0 out of 5.0 by Great facility & staff This was a rush visit to Vancouver. booked everything via internet. On arrival our room was not ready, but your staff was very helpful-rooms were very clean, all the maid staff greeted use very morning with a big smile and a friendly greeting. strongly suggest to anyone looking for an excellent hotel, restaurant and neighbouring bar cannot lose by choosing your location November 22, 2013
Rated 5.0 out of 5.0 by North Vancouver Holiday Inn is very accommodating My husband and I like to stay at this Holiday Inn, the one on Hastings St and the one on Bridgeport in Richmond. They all have excellent staff that treat you very well. This stay was due to my husband having orthroscopy - knee surgery. The HIG staff were very accommodating and made our stay and my hubby's recovery much easier. With much appreciation! Cheri & Trevor November 20, 2013
Rated 5.0 out of 5.0 by friendly staff your lounge was excellent and the server, Fritz, was excellent. The staff over all was excellent. Have stayed at this hotel on numerous occasions and never been disappointed. November 9, 2013
Rated 5.0 out of 5.0 by Great service See earlier comments complimenting staff and operation. October 27, 2013
Rated 4.0 out of 5.0 by Nice view The room and bed were wonderful, the view was lovely. However, I was not impressed with the restaurant service. October 24, 2013
Rated 5.0 out of 5.0 by Room and Bed We find that the beds would be more conducive to a good sleep if they were replaced or at least turned regularly. The part that is the most difficult for us is the room odor smell or whatever you like to call it. There needs to be something done about maybe the cleaning materials, .It would be nice when we are coming into a room for a number of days that an ozonater was used to help people with multiple chemical problems. It is to the point where we will have to look at carrying a small room purifier. October 23, 2013
Rated 5.0 out of 5.0 by Wonderful staff, beautiful location, and great venue. The staff treated us very well, from the moment we contacted the Inn when looking for a venue for our daughter's wedding reception. The reception was held at this Inn. The food was exceptional, and the staff hosting the reception worked very well with us on every detail. If we wanted something different, the staff was very eager to assist without argument. Thank you Holiday Inn - North Vancouver! October 22, 2013
Rated 5.0 out of 5.0 by Very good experience We booked this hotel because of its location in North Vancouver, but we very pleased with our experience. Rooms were well equipped, beds very comfortable, and the pool and hot tub were clean and well kept. Staff were all very polite and helpful. Only negative was the restaurant- very mediocre food offerings at hefty prices. Overall, we had a very good experience and will be staying at this hotel again. October 20, 2013
Rated 5.0 out of 5.0 by Overall experience We stayed here during my recovery from surgery at Lions gate hospital. The staff was very friendly and accommodating. The room was clean upon our arrival and kept that way during our six day stay. A beautiful property, well looked after. October 18, 2013
Rated 4.0 out of 5.0 by Great weekend Our weekend at this hotel proved to be nothing short of fabulous. The staff was accommodating, the room was very clean and served our family well. Very quiet and comfortable. October 17, 2013
Rated 5.0 out of 5.0 by Definitely Recommend Staying Here This hotel had been on my list for it's location right off Hwy. 1 and location next to Seymour and Cypress where we bike. It's also very convenient to getting into downtown Vancouver but a lot less noisy and crowded. The hotel was elegant and very clean. Our room had everything and it's nice that it also had a fridge for our leftovers. Unfortunately, the pub's kitchen was closed so we weren't able to eat there and had to find a place elsewhere for dinner. Breakfast at The Pantry was the only disappointment with the food seriously lacking in flavor but adequately made. All in all, pleasant surroundings and friendly and helpful staff. We will come back. October 16, 2013
Rated 5.0 out of 5.0 by October 2013 Right from check in the staff were great and took care of the small details that made the stay a real pleasure. The pool area was clean and the hot tub comfortable but the real treasure is the Churchill lounge. October 7, 2013
Rated 5.0 out of 5.0 by Excellent Mother Daughter staycation I won a one night stay at this beautiful hotel for 2 in a Junior Suite. Both the outside and inside of the hotel is beautiful!!! It was such a welcoming atmosphere, the staff was great and you can tell the hotel is kept up to date. The Junior suite was great, spacious and very comfortable. Since I had won the night stay I was also given a bottle of wine (which was cooling in the fridge on our arrival) and a box of chocolates, the nicest part was that I had a personalized card from the Managers addressed to myself and my Mom, it was such a great personalized touch and it showed that they had paid attention to why I was coming out. I had also won a gift certificate to the spa, it was very lovely, nicely decorated, calming and of course I left relaxed and de-stressed. :) There is a pub and a Pantry attached to the hotel. The pub was crowded with college students when we went to look at the menu and we decided we would rather eat in the room instead of staying in the Pub. The Pantry was the usual family restaurant, it did seem understaffed and a bit hectic but we were finally able to put our order in to take up to our room. The food was mediocre but the hotel made up for it. I would definitely recommend this hotel to anyone who is wanting a get away or if you are coming to Vancouver on a vacation. The area around the hotel is also beautiful and is great if you want to go for a walk. October 4, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Stayed 1 night before a trip up the Sunshine Coast, and enjoyed this hotel so much we purposely returned a day early to stay again a few days later. Great service; everything we needed was anticipated before we asked. September 29, 2013
Rated 5.0 out of 5.0 by Quiet, great beds, friendly staff We stayed for 9 consecutive nights and really recommend this hotel for comfort and excellent facilities. It is very clean and quiet, all levels of staff from the restaurant to housekeeping are helpful and so welcoming! The facilities (pool, exercise room, laundry room) are beautifully maintained. The Pantry restaurant, Churchill's bar, and Seymour's sports bar offer excellent and varied menus. Food was so good, we didn't need to go elsewhere! Highly recommend this hotel! September 27, 2013
Rated 5.0 out of 5.0 by Home away from Home I travel a lot and spend a lot of time in various hotels on business and pleasure. North Vancouver Holiday Inn is by far the best hotel I have stayed at. The service is excellent from check in to check out. The rooms are very comfortable and up to date decor. I know what to expect when I arrive,the reason, this is a great place to stay. September 26, 2013
Rated 5.0 out of 5.0 by Great central location yet out of the way As usual the stay was wonderful. Always made to feel welcome. The pool, the rooms, restaurant and grounds are all lovely. Deborah on the front desk always makes people feel right at home and deserves a special mention. She's wonderful. The only complaints I have of the whole hotel is the beds and pillows need to be upgraded and that since it's a little out of the way (yet central) the rates should be lower. September 24, 2013
Rated 5.0 out of 5.0 by Good location and helpful staff We found the hotel very easily by car, and also used public transit during our stay, which was very convenient. Beds were very comfortable, and having the Globe & Mail delivered each morning was welcome. Can't comment on food, as we were visiting family, so didn't eat in the hotel, nor did we use the pool or hot tub. The controls for the television were less than satisfactory, as there didn't appear to be a 'Guide' button which would show one what show was on what channel. September 23, 2013
Rated 5.0 out of 5.0 by Great Room & Front Desk Repeat visit, this is a great property and the front desk extremely friendly and helpful. Had a one bedroom suite this time and very pleased with the space and comfort. September 23, 2013
Rated 5.0 out of 5.0 by Very nice place My husband and I stayed here for one night. Upon check in , we were greeted, but found the woman that we dealt with a bit snooty. The place is very nice. The grounds are nice, lobby is very nice. When we got to our room, it was very nice and cozy looking. Very clean, nice decor, nice view from our window. The one thing tht we were looking forward to was using the pool and hot tub after our long drive that day and come to find out the pool was under repair. We were very disappointed! I figure they should offer at least a 10 percent discount, but we got nothing. That perturbs me about places when all of their facilities are not working. Anyway, over all this place was very nice. We also ate at the pub there and our food was way better than expected for a pub. It was great! We went down to the 'lounge' for a drink in the evening and the guy serving in there was great. Great service and he was very friendly!! Would stay here again and will recommend it to anyone. September 21, 2013
Rated 5.0 out of 5.0 by Bed Pillows & Pool There should be king sized pillows on a king sized bed. Most Holiday Inn Express locations are putting king sized pillows on king beds however this hotel doesn't do this yet. The chlorine odor from the pool is very strong before you even open the door to the pool area. Maybe some ventilation would make this a little better. The hotel was very nice and as Platinum Elite we were upgraded to a king suite. September 20, 2013
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