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Rated 4.8 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by great service, excellent rooms this hotel fells like home away from home in my experience, staff and mangers all care for their customers. room service quick and tasty. location is also excellent, great bus service outside the hotel site also taxis on demand. close to all local attractions and malls. enjoy. March 15, 2013
Rated 4.0 out of 5.0 by wasn't expecting this much I didn't set my sights to high for this hotel but was very impressed, clean, freindly, quiet, windows that opened to let in the fresh air!! Only down side which is a personal peeve, plastic drinking glasses and no wine glasses in the room tacky!! Pool facility was nice, on site laundry is a bonus. Great staff all very friendly. March 5, 2013
Rated 5.0 out of 5.0 by Good overnight from Seattle on way to Whistler next morning This is an attractive, clean hotel with good service in a great location just off of Canada 1 in North Vancouver. We often use this hotel to close 3 hours off our drive from Seattle to Whistler by coming in on an early evening, then head the last hour and a half on the ski to sky highway the next morning and we are skiing by 10 a.m. with less stress and having to book another night of higher lodging costs in Whistler. The staff was great. Special kudos to Rick at the front desk who handled our multiple reservations with skill and professionalism. He greeted us the next day and made us feel welcome. We recommend this hotel. Nice quiet bar and resturant on property. Pub next door is worth a visit Sunday through Thursday. On Friday and Saturday I would avoid unless between 19 and 25. Its a DJ and disco music for that set on those days. February 21, 2013
Rated 5.0 out of 5.0 by A Gem in North Vancouver Our family of four stayed for 1 night and wished we were here longer. Staff was friendly and helpful, room was spacious and clean, and we had the pool and hot tub to ourselves on 2 occasions. The hotel is so close to Seymour Mountain so great stay for skiing trips. Kids ate free at the Pantry where the staff was great and the food good as well. Will definitely return. Thank you! January 16, 2013
Rated 5.0 out of 5.0 by Staff were always attentive & helpful. A very comfortable pied a terre. Good location, central to many attractions & shopping. The most comfortable bed I have ever slept upon as well as being relatively quiet even though it was holiday, celebration time. I always look forward to a return stay. erikanz January 7, 2013
Rated 2.0 out of 5.0 by No apology? My girlfriend and I booked a room here for Christmas Eve. We drove up to Vancouver form Seattle to have dinner at her Grandparents. When we checked in I gave the staff person a credit card for incidentals. We were also at that time offered a free membership to the Holiday Inn club and given some literature and free cookies. During the exchange the staff neglected to return my visa card. When we stopped for flowers on the way to dinner an hour later I realized it was gone. I immediately phoned the front desk thinking that was the only place it could be. Unfortunately they had not found it. When we returned from dinner I checked at the front desk again and there was still no sign of my Visa card. I decided that it would be best at that time to call and cancel the card. I did not want to risk the fact that it could have been picked up by someone else. With my conscience at ease we went to bed at around 11 pm. When we woke up I noticed a message on our hotel phone. When I checked the message it was the front desk stating they had found my card and put it in the safe. Although it was good to know where the card ended up it was unfortunate that it took several hours to locate and I had to cancel it anyway. Upon check out I retrieved the card but there was no apology for the inconvenience. I was very disappointed in the attitude of the staff and the fact that they didn't even acknowledge their mistake. We were also disappointed that the only meal option for Christmas Day was a very over-priced buffet. We spend over $70 for our breakfast before hitting the road. We won't be staying here again. January 2, 2013
Rated 5.0 out of 5.0 by Clean, quiet, comfortable, affordable When in Vancouver area on business, we always stay here, have been for years. Hosted a training seminar here 5 years ago, in one of the meeting rooms. Staff were excellent! Free parking, 24 hour grocery store nearby, fridge & microwave in room, pub next door - what's not to like? This is the place to stay! December 12, 2012
Rated 5.0 out of 5.0 by Working long days This is the third time i've spent between 14 and 35 days at this location and I have always been very pleased with the hotel. Working long days often from 7 Am to 10 PM or later its great to know that you can have a clean comfortable room and kitchenette. Being able to put together a healthy breakfast in the room saves time in the morning and provides a chance to get ready for the day ahead. The housekeeping staff always responded to notes for room supplies. The spa, pool and gym provide a break from work. Great linens and bedding as well December 10, 2012
Rated 5.0 out of 5.0 by Beautiful hotel and excellent staff. We've stayed at the North Van Holiday Inn about four times, and we've always been treated exteremly well. We've stayed in several different room types and they've all been wonderful. However, I noticed the bed was too hard this time, and woke with a sore back. When you replace the mattresses please get softer ones! December 7, 2012
Rated 5.0 out of 5.0 by Clean and big rooms Located just a short distance from groceries and Londsdale. November 7, 2012
Rated 5.0 out of 5.0 by Charming yet professional Had the opportunity to stay at this particular Holiday Inn and was very satisfied with the stay, and the front desk staff was excellent November 4, 2012
Rated 5.0 out of 5.0 by excellent and outstanding staff we enjoyed our stay and love to come back... we have been treated like VIP always... the hotel is very clean and the room services very accurate. service desk staff are very welcoming, specially Deborah. We loved her and she had always a big smile and warm welcome. thank you.... S. Khazaal November 4, 2012
Rated 5.0 out of 5.0 by Excellent Service All to staff including at Chambers Pub are veryy attentive October 24, 2012
Rated 5.0 out of 5.0 by Cheerful people and everything ready Always a warm welcome (including the cookie) and like the quick checkout routine --helps when catching the ferry or taking a plane. Also, having everything you need to enjoy the stay is a big positive =referring to pub, food services and fitness centre. October 19, 2012
Rated 5.0 out of 5.0 by Comfortable bed, chairsand amenities Enjoyed our stay. Senior rate was much appreciated. Pantry restaurant menu was varied and reasonably priced. Will be back! October 13, 2012
Rated 5.0 out of 5.0 by Our last night in Canada We were recommended this hotel as being a great option to stay prior to our flight home the following day and not wanting to drive into Vancouver. We were greeted by a lovely lady on reception, who was fun and most helpful, sorry but her name escapes me. Our room was a great size, quiet, complete with a small kitchenette, amazingly comfortable bed and pillows. The only downside was the restaurant, the meals were average at best, we had been driving all day and did not want to go hunting elsewhere. October 9, 2012
Rated 5.0 out of 5.0 by great experience Nice accomadations, friendly, helpful staff. Good value. A very nice place to stay. Thank you. October 5, 2012
Rated 5.0 out of 5.0 by My Home Away from Home in North Vancouver If there was a TV Show showing Hotel's it would be called "You Gotta Stay Here" and this Property would be front and center. From the minute you walk in, you're treated like Royalty, the Staff is fabulous and the Hotel is fantastic. When I travel to the Lower Mainland this is the place to stay, easy to get to and once there no reason to leave. Two Thumbs Up for the Staff and Property, truly a great place to stay. October 3, 2012
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