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Rated 4.7 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by Favourite HI hotel Stayed here within first month of opening 13 years ago, and twice since - last time in same original room! Top floor front suite great quality and space and overall the hotel has retained its "newness" over those years. There are cheaper hotels in the area but I am prepared to pay that bit extra for what is offered here and for the convenient location. July 11, 2013
Rated 3.0 out of 5.0 by Few things that can improve experience After get in to room, I found one of light is out. I tried to call front desk and the phone in the room was not working. Found another phone and asked for help. Someone came to room and solved issues. 1. Light is not working - Replaced light bulb 2. Phone - Line button was not pressed so he pressed Line1 Both of above could be prevented if room is checked before guest comes in. One more, cups in room. It is good that those are disposable cups. However, those are not sealed. Plastic was loosely wrapped the cups and I did not like it. I prefer the disposable cups are sealed. July 11, 2013
Rated 5.0 out of 5.0 by North Vancouver location North Van's Holiday Inn & Suites is tucked away on a quiet road, and is a beautiful hotel with many services and amenities available to guests. All staff were friendly and competent, and the hotel itself is well looked after. We came to visit family in North Vancouver, but wanted our own space to hang out in at the end of the day. Our family members were close by and we enjoyed being away from traffic and bad parking. I would recommend this Holiday Inn to all of my Saskatchewan friends who come to the North Van area. July 10, 2013
Rated 5.0 out of 5.0 by Excellent service, great location, comfort and amenities I choose to stay at this hotel over others in the area as the front desk staff are exceptional and after a long day at work I appreciate the welcome and friendly reception and the convenience and comfort of this hotel. The rooms are spacious, very clean, comfortable and quiet. The choice of the pantry or pub style restaurants and a grocery store in walking distance is also ideal if you don't have a car or feel like driving. Again, I can't say enough about the staff at this hotel who do a great job of making this hotel and the holiday inn brand my first choice! July 3, 2013
Rated 5.0 out of 5.0 by Great place to relax! We stay here at least once or twice a year and really enjoy the comfort. Very clean, friendly , we can eat, drink, and entertain friends there also. Best place to sleep for comfort, it is a really quiet location. We always look forward to our next stay! July 3, 2013
Rated 5.0 out of 5.0 by everything was great we used their cruise & stay package. This hotel has a great location. Quiet,great for walks in the park, very nice hotel &landscaping,very good food in restrauntgiven $20 vouchers,free parking while on cruise. We would strongly recomened this hotel June 27, 2013
Rated 5.0 out of 5.0 by great location Rooms were clean,comfortable staff / service in the restaurant slow service food just okay June 20, 2013
Rated 5.0 out of 5.0 by Always Dependable This property is alway dependable. It has good security and is good value for the price. Rooms are spacious and well equipped. June 9, 2013
Rated 3.0 out of 5.0 by Serves the purpose Visiting family, we needed a close by accomodation. Holiday Inn served the purpose fine. Room was adequate, after first having been put in a room right opposite the elevatore, we received a more quiet room. As always in North America, rooms are not sound-proof. June 6, 2013
Rated 5.0 out of 5.0 by Great Service As well as everything being entirely satisfactory we were most grateful for the fine assistance and cooperation afforded us Deborah at the front desk and we cannot thank her enough for responding to our particular concerns. Our thanks also to Reuben for attending to our needs. Room 6xx was quiet comfortable and superb. June 5, 2013
Rated 5.0 out of 5.0 by Great location! The hotel is clean and in a great location near vancouver, grouse mountain, and capilano bridge, and stanley park. May 30, 2013
Rated 5.0 out of 5.0 by Great Staff and nice clean rooms We have stayed at this hotel often and would definately recommend it. It is nice to have The Pantry right in the hotel for breakfast before leaving. The staff were very friendly. The Pub (which is on site) has awesome food and drink. It is a good location and very nice place to stay when visiting Vancouver. May 27, 2013
Rated 5.0 out of 5.0 by good location and quiet room pub had good food and service we ate in the pub great service and great food ; good location close to ferry and the quay ect May 10, 2013
Rated 5.0 out of 5.0 by Fantastic place for families We have stayed at the Holiday Inn in North Vancouver with our 4 young children many times. It is a great place to stay for several reasons. The Kids Eat Free program at The Pantry is a wonderful value, and the staff remembered our children from previous visits. In addition, the hotel is located walking distance from a grocery store, trail system, and Maplewood Farm. For the Adults, Churchills provides a great space to get an amazing tea, coffee or alcoholic beverage at the end of the day. It is amazing to have all these amenities close by, without the chaotic feel of a busy city. April 15, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Staff and Service! I had a recent 2 night stay at the hotel for some company training courses and could not have asked for a better experience. The friendly staff willing to go above and beyond anytime I had questions on where to eat, directions, etc. The variety of food and beverage on-site was also great! I will definitely be back and will also be recommending your hotel to others travelling to the area. April 15, 2013
Rated 5.0 out of 5.0 by Tigerbalm This was the 4th year for us here, and things were great. Location was great for the competition. Only complaint was the pub didn't carry UFC or debit. This is a great family orientated hotel. March 22, 2013
Rated 5.0 out of 5.0 by great service, excellent rooms this hotel fells like home away from home in my experience, staff and mangers all care for their customers. room service quick and tasty. location is also excellent, great bus service outside the hotel site also taxis on demand. close to all local attractions and malls. enjoy. March 15, 2013
Rated 4.0 out of 5.0 by wasn't expecting this much I didn't set my sights to high for this hotel but was very impressed, clean, freindly, quiet, windows that opened to let in the fresh air!! Only down side which is a personal peeve, plastic drinking glasses and no wine glasses in the room tacky!! Pool facility was nice, on site laundry is a bonus. Great staff all very friendly. March 5, 2013
Rated 5.0 out of 5.0 by Good overnight from Seattle on way to Whistler next morning This is an attractive, clean hotel with good service in a great location just off of Canada 1 in North Vancouver. We often use this hotel to close 3 hours off our drive from Seattle to Whistler by coming in on an early evening, then head the last hour and a half on the ski to sky highway the next morning and we are skiing by 10 a.m. with less stress and having to book another night of higher lodging costs in Whistler. The staff was great. Special kudos to Rick at the front desk who handled our multiple reservations with skill and professionalism. He greeted us the next day and made us feel welcome. We recommend this hotel. Nice quiet bar and resturant on property. Pub next door is worth a visit Sunday through Thursday. On Friday and Saturday I would avoid unless between 19 and 25. Its a DJ and disco music for that set on those days. February 21, 2013
Rated 5.0 out of 5.0 by A Gem in North Vancouver Our family of four stayed for 1 night and wished we were here longer. Staff was friendly and helpful, room was spacious and clean, and we had the pool and hot tub to ourselves on 2 occasions. The hotel is so close to Seymour Mountain so great stay for skiing trips. Kids ate free at the Pantry where the staff was great and the food good as well. Will definitely return. Thank you! January 16, 2013
Rated 5.0 out of 5.0 by Staff were always attentive & helpful. A very comfortable pied a terre. Good location, central to many attractions & shopping. The most comfortable bed I have ever slept upon as well as being relatively quiet even though it was holiday, celebration time. I always look forward to a return stay. erikanz January 7, 2013
Rated 2.0 out of 5.0 by No apology? My girlfriend and I booked a room here for Christmas Eve. We drove up to Vancouver form Seattle to have dinner at her Grandparents. When we checked in I gave the staff person a credit card for incidentals. We were also at that time offered a free membership to the Holiday Inn club and given some literature and free cookies. During the exchange the staff neglected to return my visa card. When we stopped for flowers on the way to dinner an hour later I realized it was gone. I immediately phoned the front desk thinking that was the only place it could be. Unfortunately they had not found it. When we returned from dinner I checked at the front desk again and there was still no sign of my Visa card. I decided that it would be best at that time to call and cancel the card. I did not want to risk the fact that it could have been picked up by someone else. With my conscience at ease we went to bed at around 11 pm. When we woke up I noticed a message on our hotel phone. When I checked the message it was the front desk stating they had found my card and put it in the safe. Although it was good to know where the card ended up it was unfortunate that it took several hours to locate and I had to cancel it anyway. Upon check out I retrieved the card but there was no apology for the inconvenience. I was very disappointed in the attitude of the staff and the fact that they didn't even acknowledge their mistake. We were also disappointed that the only meal option for Christmas Day was a very over-priced buffet. We spend over $70 for our breakfast before hitting the road. We won't be staying here again. January 2, 2013
Rated 5.0 out of 5.0 by Clean, quiet, comfortable, affordable When in Vancouver area on business, we always stay here, have been for years. Hosted a training seminar here 5 years ago, in one of the meeting rooms. Staff were excellent! Free parking, 24 hour grocery store nearby, fridge & microwave in room, pub next door - what's not to like? This is the place to stay! December 12, 2012
Rated 5.0 out of 5.0 by Working long days This is the third time i've spent between 14 and 35 days at this location and I have always been very pleased with the hotel. Working long days often from 7 Am to 10 PM or later its great to know that you can have a clean comfortable room and kitchenette. Being able to put together a healthy breakfast in the room saves time in the morning and provides a chance to get ready for the day ahead. The housekeeping staff always responded to notes for room supplies. The spa, pool and gym provide a break from work. Great linens and bedding as well December 10, 2012
Rated 5.0 out of 5.0 by Beautiful hotel and excellent staff. We've stayed at the North Van Holiday Inn about four times, and we've always been treated exteremly well. We've stayed in several different room types and they've all been wonderful. However, I noticed the bed was too hard this time, and woke with a sore back. When you replace the mattresses please get softer ones! December 7, 2012
Rated 5.0 out of 5.0 by Clean and big rooms Located just a short distance from groceries and Londsdale. November 7, 2012
Rated 5.0 out of 5.0 by Charming yet professional Had the opportunity to stay at this particular Holiday Inn and was very satisfied with the stay, and the front desk staff was excellent November 4, 2012
Rated 5.0 out of 5.0 by excellent and outstanding staff we enjoyed our stay and love to come back... we have been treated like VIP always... the hotel is very clean and the room services very accurate. service desk staff are very welcoming, specially Deborah. We loved her and she had always a big smile and warm welcome. thank you.... S. Khazaal November 4, 2012
Rated 5.0 out of 5.0 by Excellent Service All to staff including at Chambers Pub are veryy attentive October 24, 2012
Rated 5.0 out of 5.0 by Cheerful people and everything ready Always a warm welcome (including the cookie) and like the quick checkout routine --helps when catching the ferry or taking a plane. Also, having everything you need to enjoy the stay is a big positive =referring to pub, food services and fitness centre. October 19, 2012
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