Rated 3.9 out of 5 by 332
Rated 4.0 out of 5.0 by Bangalore1 Excellent Staff
Very Noisy downtown. Police and fire truck's blaring sirens spoilt some of my sleep. Typical of any downtown hotels.
Very conveniently located, walking distance from train station, water front and all other attractions.
Friendly staff, comfortable room, and all amenities will take me back to this hotel.
April 16, 2014
Rated 4.0 out of 5.0 by alcurealll Friendly staff
Room was pretty quiet and pretty clean. The mattresses were on the softer side. The location of the hotel is pretty close to the major shopping or dinning area, however there are some sketchy looking people around.
April 16, 2014
Rated 4.0 out of 5.0 by mapleleaf19 View
Did not enjoy the split bathrooms nor the back alley view.
April 15, 2014
Rated 4.0 out of 5.0 by Fafa4boys Nice hotel in good location
Great service in good downtown location. Only con was the parking lot. It's has really tight turns, low ceilings. Scratched the trunk of the car when we opened it.
April 13, 2014
Rated 5.0 out of 5.0 by pmmurph Great Locattion, Great Service, Great Value!
Staff was helpful and welcoming! Appreciated all of their help and service throughout my stay. The location is in the heart of downtown and is located a walk away from dining, waterfronts, Stanley Park and spectacular views of the mountains!
As a Holiday Inn veteran, this is hands-down one of the premier hotels.
April 13, 2014
Rated 5.0 out of 5.0 by 山卡拉威仔 床铺舒适
April 12, 2014
Rated 5.0 out of 5.0 by CamanoTraveler Centrally Located, Clean, Friendly
If you're a tourist on a short trip to see Vancouver's sights like I was, this hotel is a welcome place to stay. Professional
April 12, 2014
Rated 5.0 out of 5.0 by Blueball Accommodating
A family member was in hospital at St. Pauls Hospital. I stayed at the hotel for over 3 weeks. The staff at the hotel were very gracious and helpful. I would never hesitate to stay at this hotel again.
April 7, 2014
Rated 5.0 out of 5.0 by RMichaelW Great staff and location
I have stayed at this hotel quite regularly over the years and have always fround the staff to be extraordinary. They are super attentive to the needs of their guests. In addition, the hotel is an excellent location in downtown Vancouver and suited my business needs perfectly.
April 4, 2014
Rated 5.0 out of 5.0 by miki64 Excelente atención, muy buena ubicación y comodidad.
Me pareció un excelente hotel ubicado en una zona muy favorable para desenvolverse fácilmente. Igualmente, me pareció bastante cómodo y la atención prestada con personal muy amable.
April 4, 2014
Rated 5.0 out of 5.0 by 1234jenny Extremely comfortable bed, excellent customer service
Staff was friendly and efficient.
Very clean rooms.
Excellent food in the restaurant - good prices too!
April 3, 2014
Rated 5.0 out of 5.0 by MF101 Would definitely come back!
Overall the stay was excellent. I found the room to be quite modern and well kept overall. My only issue was that the side room with the double bed (we were in a 'family room') seemed a little outdated compared to the rest of the room and it would become quite warm if the door was shut as the small window in it did not open and there was no way for the A/C to get to it without leaving the door wide open and removing the privacy of anyone in the side room.
That being said, without a doubt I will most likely be returning here for any excursions that I do with friends or family do in Vancouver based on its central downtown location and that it seems to be the most cost effective especially for the quality of stay received.
April 2, 2014
Rated 5.0 out of 5.0 by Sszyq COMING. HOME TO A HOTEL....
I have been coming to this hotel for almost 20 years, and have seen many changes over the years, but one thing is constant- a great many of the staff are still there, a credit to the management! It feels like coming home when I am in town! would recommend this hotel to anyone!!
March 31, 2014
Rated 5.0 out of 5.0 by Susie31 Impressed with room and great location
An excellent choice for a convenient downtown hotel, very clean and courteous staff. Within walking distance to shopping and restaurants. Nicely renovated room with seating area as well which made for a comfortable stay.
March 27, 2014
Rated 1.0 out of 5.0 by Burang Overall Experience
This was the third time I have stayed at this hotel. All three times have not been a pleasant experience.
The hotel needs renovations - very old decor etc.
I am a platinum member and all three times I have had to ask for an upgrades - every other IHG hotel has done it already when I have arrived and also provided a welcome gift (usually water etc). Two of the times I was told there wasn't one available, but when I checked on line as to what was available there was rooms available.
I don't get the feeling that "customer service" is the main objective at this hotel.
March 20, 2014
Rated 5.0 out of 5.0 by Teshss Great Place to Stay.
There is an atmosphere in this hotel that makes it a wonderful home, away from home. The staff are amazing, with such good attitudes and so very helpful. I had a couple of small issues that were solved immediately when I mentioned them...excellent service. An outstanding Manager that is 'hands on'...and meets with Customers, and is interested in what they have to say. I look forward to my next visit at this hotel...and it is hopefully in the near future.
March 19, 2014
Rated 5.0 out of 5.0 by daffy23 Awesome stay, as always!
From the time we arrived until we reluctantly left, we were treated extremely well by the hotel staff. The pool is a quiet area to enjoy as is the lounge. Even though our room was by the elevator, we were able to fall asleep and rest comfortably all night. You could hardly tell you were right in the heart of downtown Vancouver!
There was so much to see and do within walking distance and if you wanted to venture further, the skytrain is an easy walk away.
March 18, 2014
Rated 5.0 out of 5.0 by Culrain Comfortable and adequate
All aspects of the Hotel were of excellent quality for my business needs. I would have preferred a greater selection of gluten free items on the dinner menu
March 14, 2014
Rated 5.0 out of 5.0 by Bennettskis1954 Good Business Hotel
Every year I come to Vancouver at least once and always stay at the Vancouver Downtown Holiday Inn. The Rooms are good, comfortable and with a nice big TV. The bar is friendly and the staff is very accommodating. It is a very reasonably priced hotel, with above average amenities.
March 12, 2014
Rated 5.0 out of 5.0 by BT2104 Business in Vancouver
Nice rooms for businees in Vancouver, balconies although small are a bonus. Parking is handy
March 10, 2014
Rated 4.0 out of 5.0 by dayl comfortable bed, great area downtown
Staff very friendly, would definately stay again at this hotel. Bathroom a little small possibly because of end unit. Very clean and updated decor.
March 9, 2014
Rated 4.0 out of 5.0 by Efren Convenient location, clean and quiet place.
Good place to stay. Good value. Excellent location. Definitely I'll stay here again.
March 8, 2014
Rated 4.0 out of 5.0 by Go Leafs Great Staff and Value
Location was very good, walking distance to all the major sites. The hotel was very clean and the rooms a good size. The staff was very good and the breakfast team was fantastic. Very pleasant and wanted to make sure our experience was enjoyable.
March 7, 2014
Rated 4.0 out of 5.0 by mattHNZ Value for Money
Clean, tidy and quiet so would stay again with no hesitation, good central location as well.
March 6, 2014
Rated 5.0 out of 5.0 by PeterJ232 Convenient location and good value
The hotel is located convenient to most downtown activities. The rooms are nicely renovated although the stairway to the pool and fitness centre could use some freshening up.
March 2, 2014
Rated 2.0 out of 5.0 by Yukon Sue clean but shabby
staff were very helpful and the room was very clean, location of the hotel was stellar - we walked everywhere.
The breakfast from room service was cold and tasteless. The sink was cracked and the wall paper peeling. Walls were paper thin. Fitness facility was good but didn't want to use pool located in the front drive way.
March 1, 2014
Rated 5.0 out of 5.0 by Teshss A Great Visit...Thank You Holiday Inn and American Express
This was a wonderful promotion allowing me to visit your hotel in our own city. While traveling we are often asked for recommendations as to where people should stay, and this is an excellent spot for cruisers...or anyone else visiting the city.
The staff are cheerful
February 28, 2014
Rated 4.0 out of 5.0 by Dutch123 Good value
We had a comfortable room at the executive floor, spacious and quiet. Gigantic flat screen tv, nice to watch from the king size bed.
We checked in late at night, and the restaurant was closed. But we had some very nice sandwiches, which was actually all we needed.
February 26, 2014
Rated 5.0 out of 5.0 by Teshss A very welcoming hotel.
We arrived here from a 5 star hotel, and we were pleasantly surprised that we didn't feel a huge let down. True...it isn't 5 star, but a really welcoming, friendly place to stay. Good elevator service, and the staff is wonderful.
Would definitely stay here again.
February 26, 2014
Rated 5.0 out of 5.0 by rainsie comfortable stay
Really good service, great location and a nice bar and meals downstairs. The only negative is there was no fridge in the room
February 20, 2014