Rated 3.3 out of 5 by 114
Rated 5.0 out of 5.0 by Gem1982 Wedding package
We recently got married here, I cannot fault anything, the venue room was amazing,we were also given lots of extras,the food was lovely and the staff couldn't do enough to help! Beds very comfortable!the breakfast was yummy with a wide variety and you can eat as much as you like! Would defiantly recommend xxx
September 11, 2014
Rated 4.0 out of 5.0 by SomersetGuy Internet Poor
A good Holiday Inn, but poor Internet Connection and problems... had to pay and get refunded.. but rest was all OK
September 7, 2014
Rated 1.0 out of 5.0 by Bluenose36 Very poor
As a regular traveller, this is quite simply the worst Holiday Inn ive stayed in. Greeting upon arrival was good, it then went down hill from there. The room was clean but dated. The bathroom was very poor. The sink was cracked, tiles were hanging off the wall and there were mould signs on the ceiling. The bar/restaurant service was poor, you couldnt sit in the restaurant as they had already laid it ready for breakfast. The food quality was OK but very limited so really couldnt have got that wrong.
I wouldnt recommend staying here and i wont use it again.
August 28, 2014
Rated 5.0 out of 5.0 Stay
Excellent staff, room comfort and quality throughout my stay.
August 22, 2014
Rated 1.0 out of 5.0 by Resigned Dreadful Experience
The poor sound insulation of the rooms resulted in late night revellers and continually banging doors preventing me sleeping. Eventually fell asleep only woken at dawn by a faulty fire alarm (which continued to intermittently malfunction for the next hour and a half!). Dozy guests hung around in various places, no register of guests, directions or explanations provided by the hotel staff let alone an apology for Holiday Inn's lack of maintenance and/or care for their customers. A wake-up shower next? stuck on an extremely hot setting, at least the required popping in and out of the spray enabled me to inspect the holes in the tiles where a previous shower had been removed. Breakfast?? the room so full there was no space for the remaining guests to sit, now hungry as well as very tired. Check-out: a polite complaint to the clearly stressed out staff ??? No, no, no, lets just get out quickly and never to return again..........
August 21, 2014
Rated 4.0 out of 5.0 by FFDuratec John Great Staff poor condition of room
Great Staff poor condition of room shower only cold and heating not on.
Staff were amazing in trying to fix everything
August 20, 2014
Rated 1.0 out of 5.0 by SP69 Dated hotel
Windows did not close, lights were faulty, hotel was dated food wasn't very good, on the positive side staff were friendly and efficient.
August 18, 2014
Rated 1.0 out of 5.0 by York blue Very tired
I regularly stay at holiday inns and this is easily the worst one I have stayed at
The hotel room was clean but there wallpaper peeling off the wall and the bathroom has a lot of damp marks
Had a drink in the bar which the staff were plea sent but the bar just felt dirty. So much so that we decided to eat out for breakfast
Not a pleasant experience at all
August 18, 2014