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Rated 3.3 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Good value, very practice Staff were very nice. We were put in the wrong type of room but was too tired to make a fuss! Wouldn't stay on a holiday as it doesn't scream luxury but very good facilities, value for money, everything you need in a hotel. November 12, 2014
Rated 1.0 out of 5.0 by Public areas ok room dreadful I usually use other brands for my business travel And this Holiday Inn has persuaded me to go straight back to them. This is the first time I have stayed at a hotel where the bathroom had hair growing on the mould round the bath a toilet seat that will not stay up and a toilet paper holder where the roll was just rammed on to the holder. I had to have a shower only to find no soap in the dispenser and a heat controller that really you needed a spanner to adjust. The room was either boiling hot or freezing cold a very light weight quilt that has left me with a cold and a bed so hard that I have had back ache since my stay. Inedible room service food just tasted disgusting. This hotel seems to be very poorly run. November 10, 2014
Rated 5.0 out of 5.0 by Ex small IHG holiday inn Used a number of times and always find staff ex, Ex room a bit tired but very good value for money. Will always use during stays at Silverstone. November 9, 2014
Rated 3.0 out of 5.0 by Comfy Bed In need of a refurb' OK for an odd overnight Rooms Damp Good Breakfast Happy staff October 29, 2014
Rated 3.0 out of 5.0 by Would I do it again ? The hotel has just come into the Holiday Inn Brand and am told it will be refurbished over the next 6 months. I would come again after the refurb provided there was no wedding on at the time. The Reception staff were friendly but the accommodation definitely needs that face lift. October 16, 2014
Rated 3.0 out of 5.0 by Very friendly staff, but an average hotel We stayed over for a wedding nearby and the package included the taxi return to the hotel. The staff were extremely helpful with organising taxi's etc and tried hard to make it a pleasant stay. The main issue was that the hotel seemed to have 2 zones, one half was really hot and the other half (where we stayed) was really cold, with no heating. As we only really slept there and I prefer a cooler room we didn't bother about it but it was very chilly in the morning. Also one of the twin beds had no mattress cover on it and the bed was uncomfortable. The breakfast was ok, not brilliant. The hotel is dated and tired looking and needs renovation. However, the staff made the experience much better. The hotel served the purpose of our stay but I wouldn't stay for any other reason. The staff deserve better facilities to work in! October 16, 2014
Rated 3.0 out of 5.0 by Heating Problems Broken sleep through the night due to heating system being under repair. Would not have stayed here if I had been informed prior to booking earlier that day if this information was provided. Food was substandard for Holiday Inn. Very disappointed after a long day. October 10, 2014
Rated 4.0 out of 5.0 by Bob and carol staff were very friendly and helpful which compensated for the areas which let you down October 2, 2014
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