Rated 3.3 out of 5 by 192
Rated 1.0 out of 5.0 by Black Bald Eagle Poor Dinner, Need refurbishing
Totally disappointed with the quality of food at this hotel - what ever you do, do not eat dinner at this old tired looking hotel
November 15, 2015
Rated 3.0 out of 5.0 by pirate1234 an ok stay
basic and ok for 1 night.room hothad to have window open all night.
smelly bathroom.staff friendly and helpful.
November 13, 2015
Rated 3.0 out of 5.0 Tired decor
Excellent service from all of the staff. The food is adequate, but not something to savour and enjoy. The cleanliness is very good, but the whole place is in need of a refurbishment.
November 12, 2015
Rated 1.0 out of 5.0 by JJ415 Terrible...
Sadly the whole experience lacked quality, customer service and attention to the environment. The hotel is tired and unclean in some areas, the food was of a poor standard and clearly microwaved!
November 9, 2015
Rated 4.0 out of 5.0 by Eliot R Great service, shabby bathrooms.
A well located, comfortable hotel with some lovely staff that were really helpful and attentive.
This is probably quite a high occupancy hotel and both of our rooms looked like they had seen better days. The bathrooms were especially grubby with mould in the mastic, very old towels and a broken extractor fan.
However, everything else was clean and the room was dark enough and quiet enough to get a decent nights sleep.
Despite the bathrooms, we would stay again because the staff were so friendly.
November 8, 2015
Rated 4.0 out of 5.0 by Transport21 Great staff
On my 2nd stay, reception staff was just as friendly and helpful as I remembered from my 1st stay. Checking in and out was a quick affair without hassle.
Nice clean room with a comfy bed and a spotless bathroom. What more do you want? Will definitely stay again!
November 5, 2015
Rated 5.0 out of 5.0 by bootlace my great stay at holiday inn northampton west m1 jct 16
what a great hotel ,as a first time user of this hotel I was very happy that we picked such a great place to stay. me and my other half were so well treated, staff were so helpful at cheek in desk, northing was to much trouble for them. food was great was great, and everyone so helpful . room very clean as was the bathroom, asked for more pillows and they were at the door in a flash with 2 more. good night sleep had, so very quiet there. breakfast very good lots to choose from .
November 1, 2015
Rated 4.0 out of 5.0 by suef123 Great pillows! Good service
The staff at this hotel are very friendly and welcoming. The waiting staff are very accommodating and although they are very busy, go that extra mile to serve you. The hotel is a little tired in places but is clean and comfortable. The bed and pillows are good standard and choice so had a good nights sleep
October 26, 2015