Rated 3.3 out of 5 by 170
Rated 5.0 out of 5.0 by agf360 Another great stay
Another great stay. Been using hotel for over 10 years now. Staff ex and ex location for Silverstone. Only complaint is that Rooms are Overdue for an update but, still ex value for money.
July 30, 2015
Rated 3.0 out of 5.0 by spinder Overpriced, dated hotel with nice staff
I think this hotel is over priced for what it is. The room was an average, clean room but the bed was very comfortable.
What really let this hotel down was the breakfast. There were no clean tables, we had to clear one ourselves. there were no plates, no cutlery and no mugs for hot drinks. We had to ask numerous times for all these items and I had finished breakfast before I was able to have a cup of tea, As soon as the food was brought out it had disappeared as there was such a small amount of it. The sausages were undercooked and everyone in our party left them when they saw the insides.
Everything else was either running low or gone. No pastries, hardly any bread, all the fruit juices were down to the last glass or two. There was just not enough staff to keep the place running smoothly for the number of guests there were. Also the breakfast room is too small for the size of the hotel and the hot/cold food counter can not hold enough food for everyone.
I really think this place needs a re-vamp as it is really dated and old fashioned but not in a good way. I didn't like the fact that the rooms interconnect and if you are unlucky enough to get someone loud next to you then you can hear everything through the door.
Positive is that all the staff I had dealings with were all really helpful and nice, particularly mark who was working on the bar (night shift).
July 29, 2015
Rated 4.0 out of 5.0 by ousikke Comfortable stay
Attentive check in, good service, good food, quiet and clean hotel
July 24, 2015