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Rated 3.9 out of 5 by 134 reviewers.
Rated 4.0 out of 5.0 by Wrong Weekend We wanted to be near Northampton, which coincided with a Silverstone racing weekend. this meant that hotel rates were high, with most not having rooms available. Being a Silverstone weekend, there was a lot of vehicle traffic leaving the hotel fairly early. Nice friendly welcome at reception. We only wanted the room for sleeping. No problems at all with the room. For the age of the decor the room was clean and tidy. Good size tv. The toilet roll location was somewhat awkward - under the sink, but was labelled. September 4, 2014
Rated 1.0 out of 5.0 by Can't believe this is actually allowed to be called a Holiday Inn! We arrived at 12.45pm on August Bank Holiday Sunday to be told in no uncertain terms that check in was from 2pm - this was despite there being about 3 cars in the car park at the time. We went over to the pub over the road for some lunch and returned just after 2pm. The Duty manager radioed to see if the room was ready - it wasn't so he changed the room on the card to 114. This turned out to be the shabbiest hotel room I have stayed in for years. A badly stained carpet, a strange smell and queen beds whose mattresses could not have been more than four inches thick. The bed linen also smelt strange. I had to be in work at three so had to get ready rather than complain and ask to me moved. I returned after 10pm to a very cold room so put the heater on - only to switch it off again straight away due to the noise coming from it. I awoke cold during the night and tried again but sleep was impossible. I tried to connect to the internet and as a Gold IHG Rewards member expected a free option - there was none and the space on the room card for a code was blank. At checkout I advised the receptionist of the above and she said was very sorry but all their rooms were like that! Avoid like the plague! August 28, 2014
Rated 5.0 out of 5.0 by Just a really friendly hotel... As usual, I'd left the booking until the last minute... a quick visit to various hotel sites left me wondering if it was too last/complicated... but then i noticed the Live Chat on the Holiday Inn site... the lady was quick to respond and very helpful... we needed adjoining rooms so we could keep an eye on the children (9 August 28, 2014
Rated 5.0 out of 5.0 Very good service and comfort We found all aspects of our visit to this Holiday Inn to be first class . August 27, 2014
Rated 4.0 out of 5.0 by Good hotel Was in rooom 34, had a bit of noise from doors early in the night, other than that it was quiet. Room was very clean and comfy and good size for family of 4. Choice of pillow was a bonus. Bathroom is a nice size, was clean but does need a refurb to 21st century. Staff were friendly. Breakfast was ok, but understaffed-had to wait for long for a table to be cleared and set, refills-milk for cereals etc. Coffee machine was dead, whilst others were offered tea/coffee from kitchen, we were not. Wifi was horrible. August 27, 2014
Rated 4.0 out of 5.0 by Staff make this a worthy visit Rooms in need of refurbishment, but the staff, service and hospitality make this Hotel a great place to stay. IHG please upgrade the rooms, you have a great team working here, reception, bar, resturaunt, Chef all excellent. Fallon, you are a credit to IHG, and I wish you well in your studies. Chef, your food is excellent. August 22, 2014
Rated 5.0 out of 5.0 by Excellent sized room I visited the Hotel for a long weekend for sightseeing in and around Northampton. The room was booked using Reward Points and I managed to obtain an Executive Suite for my points. The room was large and was very comfortable meeting my families needs for our stay. August 22, 2014
Rated 3.0 out of 5.0 by Staff need better training, but overall was a convenient stay Staff need better training here, was very messy and too informal. Good large, clean rooms, large bathroom, good shower, but needs better lighting! August 13, 2014
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