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Rated 3.8 out of 5 by 146 reviewers.
Rated 1.0 out of 5.0 by One of the worst customer service Holiday Inn This was probably the worst experience I had at a Holiday Inn. The check in was very slow, the wifi speed was almost non existant, the food was pretty average and the checkout was a total nightmare with the staff saying they couldn't print a VAT receipt with my business address! October 10, 2014
Rated 2.0 out of 5.0 by Not great Not a great example of a Holiday Inn. The rooms were spacious and clean. However, it was very noisy until early morning. The bar area was cramped and the service was pretty awful. The food was a little expensive, nothing amazing but perfectly OK. October 9, 2014
Rated 5.0 out of 5.0 by Very pleasant stay We stayed one night in the executive suite using priority points. First impression of Hotel was good and reception staff were pleasant. Suite was very impressive and roomy. Would stay here again if I was in area. October 2, 2014
Rated 1.0 out of 5.0 by Damp, hot, noisy room Damp patches on the walls, no cooling system for the room, outside noise was unbearable. 2 large brown stains on my "freshly" laundered bath towel. Offered no replacement from reception. Will not stay here again and would not recommend. September 30, 2014
Rated 5.0 out of 5.0 by Great Team Had a really great stay at this hotel last week. Greeted by a happy receptionist and then by everyone else I met during my stay. Hotel a bit tired but the team really make up for that. September 29, 2014
Rated 4.0 out of 5.0 by Curates egg Some technical issues with the air conditioning but, on the whole, suitable impressed with the standard of décor and friendliness of the staff. September 26, 2014
Rated 2.0 out of 5.0 by overcrowded breakfast room - far too small Avoid - choose somewhere else. It is only the hardworking, cheerful staff who make this hotel viable. September 25, 2014
Rated 3.0 out of 5.0 by A bed for the night as a stop over This holiday inn is tired and could do with a refurbishment. The lounge/bar area is all open plan so it isn't relaxing or private either. When we considered that we only wanted a bed for the night, it did just that but unfortunately it is a little expensive for that service. You wouldn't have a holiday there, you would only book it because you need somewhere to sleep while in Northampton. September 20, 2014
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