Rated 3.8 out of 5 by 150
Rated 5.0 out of 5.0 by Denise89 Excellent value for money
Excellent value for money, we stayed over for the British Superbikes weekend at Silverstone so this perfect for our brief stay. Comfortable beds, relaxing atmosphere, hotel staff very friendly and welcoming.
October 21, 2014
Rated 4.0 out of 5.0 by RRRC Great service and good food
What makes this Holiday Inn special is the very good restaurant offering and the excellent staff. The decor and room furnishings are in need of some updating, though.
October 21, 2014
Rated 5.0 out of 5.0 by Munich01 Great Stay
Stayed again recently and experienced the usual high standards from the team. Always a pleasure.
October 20, 2014
Rated 1.0 out of 5.0 by oj68 Noisy and uncomfortable.
I would not recommend this property to anyone. I have been asked to switch to IHG for work purposes, I will be having a meeting with those responsible to review this request urgently. I needed to use room service on both nights that I was at the hotel, I can only say that it was warm, and a blend of protein and carbohydrate. The fact that the internet speed precluded my being able to work as it was archaically slow, meant that I regretted my decision to eat in and carry on working. I knew that I was to busy, which is why I booked a suite, so it felt less like a hotel and more comfortable. The room lacked any pictures/art, and thus any personality, and it's drabness added to the despair that it exuded from every stained inch.
I have a night booked at another of the IHG properties, If it as bad, we won't be using them again.
October 19, 2014
Rated 1.0 out of 5.0 by alexttt One of the worst customer service Holiday Inn
This was probably the worst experience I had at a Holiday Inn.
The check in was very slow, the wifi speed was almost non existant, the food was pretty average and the checkout was a total nightmare with the staff saying they couldn't print a VAT receipt with my business address!
October 10, 2014
Rated 2.0 out of 5.0 by Immatt Not great
Not a great example of a Holiday Inn. The rooms were spacious and clean. However, it was very noisy until early morning. The bar area was cramped and the service was pretty awful. The food was a little expensive, nothing amazing but perfectly OK.
October 9, 2014
Rated 5.0 out of 5.0 by geordieref Very pleasant stay
We stayed one night in the executive suite using priority points. First impression of Hotel was good and reception staff were pleasant. Suite was very impressive and roomy. Would stay here again if I was in area.
October 2, 2014
Rated 1.0 out of 5.0 by hjsmith Damp, hot, noisy room
Damp patches on the walls, no cooling system for the room, outside noise was unbearable. 2 large brown stains on my "freshly" laundered bath towel. Offered no replacement from reception. Will not stay here again and would not recommend.
September 30, 2014