Rated 3.9 out of 5 by 75
Rated 3.0 out of 5.0 by fos57 Overall thoughts
The staff and location were good. My concerns are with the bar menu and the speed of the internet. The bar menu only provides fries with the everything, "fish and fries" does not work for me. The in-room internet was very slow, I thought I was back on a "dial-up connection".
December 8, 2013
Rated 5.0 out of 5.0 by CreepyClownSeeker No Complaints !
This hotel is very clean, my room was very quiet. Extremely friendly and helpful staff. Everything in the room worked. You won't find a health spa, indoor pool and a 5 star restaurant but you're not paying for it either. I found it to be the perfect place for a business stay. The little full service bar is cute. I didn't sample the restaurant other than breakfast which was fine. There is also a very nice pub walking distance across the road. I highly recommend the Holiday Inn Northampton.
December 5, 2013
Rated 2.0 out of 5.0 by HInn4IHGRewards nice place , shame about the plumbing
hotel offers very basic branded hotel amenities, but is a little tired ! rooms offer everything you need.... but the bathrooms are very tired...the plumbing leave s a lot to be admired.....
December 5, 2013
Rated 3.0 out of 5.0 by renshaws nice location
lovely room,very clean,only problem we had was that the beds where very hard and had a bad nights sleep as a result,the mattress was so hard i kept waking with pains in my hip from laying on my side(i have slept better on an airbed on the floor ), suffered a bad back the next day i was dissapionted as i stayed in the hotel a few miles away near j15 m1 in february and the beds where very comfortable so expected this to be the same i have family nearby so would use the hotel near m1 instead next time.
December 4, 2013
Rated 4.0 out of 5.0 by neelia12 Good experience
We spent one night at this hotel the staff were very friendly relaxed and efficient. The room was very comfortable and the hotel busy but very quiet on our stay which made for a very good night's sleep. Would definitely recommend this hotel excellent value for money.
November 28, 2013
Rated 5.0 out of 5.0 by Moysha Staff first class.
Friendly desk staff on arrival with everything waiting for me. No signing in required & welcome, as always, first class. Ordered food at the same time & within 10 minutes of being in my room, it arrived. Gave me time to settle in. Food was hot & tasty. Same with breakfast. Fast service, efficient & again tasty. Highly recommend this hotel. The best in the area.
November 24, 2013
Rated 5.0 out of 5.0 by GoofyStew Ideal stopover
Stayed with a group of friends for a nearby party. Ideal facilities & location/ease of access to meet our needs. Staff very accomodating to requests & efficient in their role (cheers Sophie).
November 21, 2013
Rated 4.0 out of 5.0 by bigmikeh Generally good but let down by the little things
Booked an executive suite at a bargain price for a Saturday night birthday treat. Check in was friendly, and efficient. Room was as expected, very big, sofas, bath robes, etc - pity it was right next to the lifts with the constant whine of the lift motors during the day. OK at night. Might be an executive suite but you still only get minimal milk for tea and coffee!
Decided to eat in and was pleased to see a weekend special menu at a very competitive £9.95 for two courses. Meal was ok but unimaginitive and let down by the warmest, flattest pint of Becks you could imagine. Sent it back, tried Stella which was cold and sparkling albeit served in a very ordinary pint glass. If my local can always serve Stella in a smart branded glass, why can't the Holiday Inn? Wine was overpriced.
When the bill comes it had a 10% service charge added. And sure enough, there it is in tiny print on the menu. Intentionally small so it's not noticed. Yes, it is discretionary, but it should be my choice to reward good service, not have to ask for it to be removed.
Checked at the desk on the way back to the room about the complimentary movie included in the package to be met with a blank face so had to fetch my tablet computer to show her the package on the Holiday Inn website! In the end didn't watch a film anyway but nevertheless....
Thought we might open the window a bit for fresh air overnight but discovered the window was screwed shut. Tried the aircon but the noise and the rattle would have kept us awake all night.
Breakfast very good, young man in charge very efficient and on top of things. Room just big enough to cope with Sunday morning. Very pleased that breakfast is served until 11.00 am.
Enjoyed our night away but could have been better.
November 20, 2013