Rated 3.8 out of 5 by 45
Rated 3.0 out of 5.0 by derf51 good service and clean room
Good place to stay IF you are not allergic to feathers.
The "pillow menu" in the room brochure said "...soft and firm synthetic pillows, but we have other pillows available".
All of the pillows are Feather & Down.
No synthetics were available.
Had to wrap my pillow in a trash bag, 2 pillow cases and a towel so I could breathe ok.
Staff didn't know if comforter was down so I slept on top of bedding with an extra blanket.
It would have been nice to have the extra chair that is shown in the room photo. One chair isn't enough.
Good room, clean. Front desk staff very nice.
November 30, 2013
Rated 5.0 out of 5.0 by IrishTom Holiday Tip Off Classic
Went to watch North Carolina at the Holiday Tip Off Basketball Classic at the Mohegan Sun Arena. Hotel was very close and right off the highway. Great staff met all our needs......great bar and restaraunt as well as room service.
A definite reccomend for anyone staying in this area.
November 27, 2013
Rated 3.0 out of 5.0 by Dwduster Disappointed
There was no regular coffee in the room. There were also no glasses or coffee cups in the room. I went to the front desk to ask for both and he seemed annoyed I bothered his conversation with ??? He then told me they no longer provided glasses because their guests just stole them. He had no supplies at the desk and he sent me back to the room to wait for coffee and paper cups. 15 minutes later the paper cups and coffee were delivered.
Before taking a shower, my wife noticed a fair amount of hair in the shower. After taking her shower, we discovered there was no hair dryer in the room and again had to wait for one to be brought up.
As a frequent traveler who can stay at any hotel of my choosing, I do not expect this type of service when I stay at a full service hotel.
November 21, 2013
Rated 5.0 out of 5.0 by MACK56 EVERYTHING BUT LOTS OF ROOM TO PARK LARGE TRUCK
STAFF IS VERY ACCOMADATING AND IT DOES HELP THAT GAIL AND I ARE BOTH FROM THE SAME HOMETOWN. WE ALWAYS SHARE STORIES ABOUT THAT. I STAY HERE WHEN EVER I CAN
November 18, 2013
Rated 4.0 out of 5.0 by VET68 Cleanliness
Floor in room wasn't vacuumed. Floor in bathroom wasn't very
November 15, 2013
Rated 4.0 out of 5.0 by JimM55 Nice place to stay
When I visit to Norwich I prefer to stay at the Holiday Inn
I just ran into another field service tech that works for another company. I recommended him staying there.
November 8, 2013
Rated 4.0 out of 5.0 by Roli30 As Expected, good place
All was well, only issue was finding parking, lot was full.
October 29, 2013
Rated 5.0 out of 5.0 by William200 A Good Choice
This hotel is above average. It is clean and updated. The staff is friendly and helpful. I would stay there again.
October 27, 2013