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Rated 4.0 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by GREAT HOTEL,CLEAN,FRIENDLY STAFF,CONVIENT SHUTTLE Other than getting a room with 2 queen sized bed instead of the king sized bed I reserved, this is one of the best Holiday Inns I've stayed at.. Stayed at other hotels in the area, this was by far the best excluding Mohegan. July 26, 2014
Rated 4.0 out of 5.0 by GOOD CHOICE After a very trying travel experience, I arrived at the hotel frazzled, a few hours later than planned, only to find the entrance blocked by a tour bus discharging passengers. Anticipating my mood, a staff member ran up to my car to be sure I was directed to an alternate entry. There was a very long line at the front desk, but managment pitched in to expedite check-ins. Staff in all areas were gracious and seemed genuinely concerned about accommodating guests throughout my stay. July 17, 2014
Rated 5.0 out of 5.0 by STAFF WAS GREAT... VERY PROFESSIONAL STAFF...MANAGER EVEN TOOK A PICTURE FOR US, WAS A SMALL FAMILY REUNION...WOULD DEFINETLY RETURN... July 17, 2014
Rated 5.0 out of 5.0 by Immaculate hotel with friendly, courteous staff My family stayed here recently to attend a concert at the Mohegan Sun Arena. The staff is wonderful -- so friendly, helpful and courteous. The shuttle to the casino is very convenient. The driver was so concerned about getting everyone to and from the arena for the concert, she was going to make extra runs (well after midnight) to make sure everyone got back. (Thanks, Lisa!) The hotel is immaculate and the rooms are well-appointed. We drove to Mystic the next day; it was about a 20 minute drive. We travel to the Mystic area often and I have not been happy with the hotels there, so we will definitely stay here again! July 11, 2014
Rated 5.0 out of 5.0 by very good service Vicky at front check-in was very helpful and courteous. Sharon in dining area was very cheerful and personable. July 11, 2014
Rated 4.0 out of 5.0 by Great place to stay Stay for a concert at the Mohegan Sun Casino and it was perfect. We arrived, changed, had dinner at the bar and then caught the shuttle to the Casino. The shuttle driver was fantastic and picked us up after the concert. It was such a pleasure to not have to worry about driving to the casino, parking and then driving back to the hotel late at night. I would definitely recommend this hotel. The only negative was that when we went back to the hotel and went down to the bar to relax, one pool table didn't have an 8 ball and there were only 3 usable darts for two dart boards so it was a bit hard to play with others in the bar. But, that's such a tiny negative in relation to a great night out! July 10, 2014
Rated 4.0 out of 5.0 by Caring Staff It was a pleasant experience staying here. Vicky at the Front Desk could not have been any nicer. All around staff was very pleasant including Sharon in the café. We encountered a few problems at check out but would still recommend it. July 9, 2014
Rated 5.0 out of 5.0 by Excellent Service The service at this hotel is top notch. Booked this hotel 1 hour before check-in and had no problems. Check-in was quick and the staff at the front desk were very friendly and informative. The shuttle to Mohegan Sun is very well organized. The room was very clean. July 9, 2014
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