Rated 4.0 out of 5 by 103
Rated 5.0 out of 5.0 by kat082214 Great service!
Honestly the best customer service I have ever experienced! From the front desk, to both restaurants, even the guy who manages the pool area; everyone was exceptionally nice and eager to satisfy all your needs. I have bragged about my stay to everyone who will listen! The room was clean and spacious, the shower had great water pressure, there is a micro and fridge in the room.
August 28, 2014
Rated 5.0 out of 5.0 Mohegan Sun Weekend
A great hotel with everything yoou could want. Great shuttle service to and from the Mohegan Sun Casino.
August 27, 2014
Rated 3.0 out of 5.0 by Guest1q2w3e4r Comfortable bed, but lousy TV service and bathroom size
Clean room, but TV never worked. Kept going grainy and even went black with "no service". Front desk tried the unplug/plug back in method which only worked for 30 min, so we opted not to use the TV as we didn't feel like having a maintenance person in our room for a few hours diagnosing the issue.
August 27, 2014
Rated 4.0 out of 5.0 by kapper Cigarette smoke on the 6th floor
The cigarette smoke on the 6th floor is annoying. Its from the occupants who smoke on their balconies and the smoke blows back into the hallway. My eyes became watery and at times my room smelled of cigarette smoke.
August 25, 2014
Rated 5.0 out of 5.0 by Hugh12 Great place to stay
Super location with great rooms and very friendly staff. Excellent price for the area, was very pleased with every aspect of my stay.
August 24, 2014
Rated 5.0 out of 5.0 by Marg"s NORWICH H I
Our visit was very satisfactory, one exception was that the floors of the elevator did not seem to have been vacuumed. This did not alter our satisfaction of our stay or the hotel. I was a customer service supervisor and notice this sort of thing.
August 22, 2014
Rated 5.0 out of 5.0 by LC13 Pricey
This is a beautiful hotel, staff excellent! I just felt the room rates were very high. I only needed a bed and pillow for one night.
For my particular needs, I felt it was priced very high.
August 20, 2014
Rated 5.0 out of 5.0 by Lisa-----72 Highly Recommended !
this has to be one of the better hotels that I have stayed at recently! the front desk woman was excellent and cheery, check in was easy, the room was nice and cool, beds were clean and comfy. not a lot of noise, and overall a great stay. we are definitely coming back here on our next casino trip!!!
August 19, 2014