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Rated 4.1 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 by All that I expect at Holiday Inn I've stayed at Holiday Inn hotels for decades and have come to expect a high quality. This property in Norwich, CT did not disappoint. The staff was friendly and the accommodations were clean and comfortable. November 21, 2014
Rated 5.0 out of 5.0 by Perfect stay thanks to front desk staff Overall stay was excelent,, The sheets and towels were confrotable, the room, indoor pool and sports bar are just perfect. 2 little problems i had: 1) I paid cash for an order of 12 dollars in the sports bar, they charged me again in my room bill the next day. I brought that up at check out, money was never returned. 2) The shuttle service is very unstable. First night was a saturday worked perfectly, next day the driven called in, leaving me and my girlfriend nothing but the option to call a taxi ourselves. Thank God BRADFORD, best front desk employer i have EVER met, called his manager and got the hotel to pay for the taxi. He also solved another small little problems regarding the housekeeping staff. My opnion BRADFORD should bExhim, anywhere i go from now i WILL chose the holiday inn. Thank you Bradford! November 17, 2014
Rated 3.0 out of 5.0 by Comfortable bed and room was huge We order wings one night was horrible, next morning did breakfast that was not better. November 13, 2014
Rated 5.0 out of 5.0 Great short stay The staff was friendly and hotel was clean and safe for a girls weekend getaway. I would definitely stay here again. November 11, 2014
Rated 5.0 out of 5.0 by Extra mile The Staff was excellent. I had accidentally left valuables behind . The staff handled it in a very professional way and secured everything for me till the next day when I could return . They told me what was left behind and that it would be safe and ready when I returned. November 11, 2014
Rated 4.0 out of 5.0 by Great Service Our driver to Mohegan Sun was excellent. Very personable helpful. November 7, 2014
Rated 5.0 out of 5.0 by girls weekend! Another great stay at Holiday In Norwich CT. As always the staff was attentive and friendly. Had a nice appetizer and beverage in the bar, and room service was prompt. The shuttle service was great as well. Room was neat and clean, with plenty of pillows! November 6, 2014
Rated 2.0 out of 5.0 by No place to stay if you need sleep The hotel is ok, it is the noise levels on the weekends due to the close proximity to the casinos. Stayed here for just under a month. Cut the stay short and moved to other lodging as was unable to get sleep with all the noise in the hallways in the middle of the night. Front desk told me on one Saturday night I would have to hang on as he was calling the police. Turns out it was a wedding gone bad. Got no sleep that night. Cannot comment on amenities as did not use them. Smokers seem to gather at the main entrance and create a wall of second-hand smoke to walk through to gain access to the hotel lobby. Bar is ok and has pool tables and darts. Plenty of TVs for sports. Overall, not a bad place to stay during the week if on business, but avoid on weekends. November 6, 2014
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