Rated 4.2 out of 5 by 199
Rated 5.0 out of 5.0 by The_Dave Good business
Stayed here for a business course because it was too far away to commute. The hotel and rooms were very clean, rooms were quiet and comfortable. Bathrooms are good and get the job done. If your are staying here for business, I highly recommend this hotel. Only downside was the refrigerator in the room... Be sure to check the temperature setting on the back and make sure it is not on maximum temperature. AC and heat in room worked great, but kinda noisy; just turn off during the night.
May 3, 2015
Rated 5.0 out of 5.0 by DaChief Great place
I regularly visit.
The food and bar atmosphere are great.
The bed is sooo comfortable.
April 30, 2015
Rated 4.0 out of 5.0 by Tippy Cat Friendly and courteous staff
Friendly and courteous staff. A good rate offered for the members of the Boston District Conference members while we attended to a three day conference held at Evans Memorial AMEZ Church, 2 McKinley Ave., Norwich, CT
April 29, 2015
Rated 4.0 out of 5.0 by ClydeDT Nice and Clean Hotel
I appreciated the fact that they have a no noise policy. This gives the comfort that one can get a good night's rest and not be awakened by someone in an adjacent room or because there is excessive noise in the hallway.
April 28, 2015
Rated 5.0 out of 5.0 by Travler9124 Great Staff
Great Staff, shuttle to Mohegan Sun, great location
April 27, 2015
Rated 4.0 out of 5.0 by GratefulGuest Norwich HI brief stay
Comfortable room, but some public ares could do with a bit more attention from the cleaners
April 27, 2015
Rated 5.0 out of 5.0 by 1GinnyL newly renovated and friendly service
curtains don't close for sun coming in in morning. that was difficult for sleeping
April 26, 2015
Rated 3.0 out of 5.0 by unsatisfied3 Over Charged
After my stay I checked my credit card statement to make sure that my bill was accurate. I was extremely frustrated to find that the hotel had charged my card the correct amount as well as an additional $320 on a separate charge. When I called and tried to explain the situation to staff no one listened to what I was trying to tell them. I was bounced around for over an hour to 3 different employees and was assured that the charge would be reversed that day. It has been over a week and no change. I have initiated a fraudulent charge claim with my bank. I am extremely disappointed with how poorly the staff is trained to handle these situations and how they lied when assuring me that the charge would be taken care of that day. I will NEVER stay at a Holiday Inn for the rest of my life and will do my best to discourage anyone else from doing so.
April 21, 2015