Rated 4.2 out of 5 by 310
Rated 3.0 out of 5.0 by sh13 Ok stay
Stayed here in the past, but this time we could not use the pool it was being worked on, wanted a soda and there were no vending machines that had any water or soda in them. Also only one elevator was in operation. Would have been nice to know that things were under construction.
January 31, 2016
Rated 5.0 out of 5.0 by Eakman5 Norwich Stay
Overall, we had a very nice stay at the Norwich, CT Holiday Inn. Room was clean and very comfortable. Staff were professional and courteous. Only problem we had was in the lounge. We believe the server attempted to overcharge us, thinking we wouldn't pay attention to out bill. It was brought to her attention, ans she fixed it. other than that, great stay.
January 31, 2016
Rated 4.0 out of 5.0 by nikkip82288 Good room good price
we stayed in hotel to go to Mohegan sun so we didn't spend too much time there, bed was comfortable, had fridge and microwave.
January 28, 2016
Rated 5.0 out of 5.0 by beantown gal Pleasant surprise!
We booked here last minute due to a snow storm and the rate was higher than we would have liked but much cheaper than surrounding hotels. Our reason for staying was to see a free concert at Mohegan Sun, so we figured if that if we had to stay overnight due to the weather, at least we didn't have to pay for the tickets. What a pleasant surprise this Holiday Inn was! It is so well located right off of Rte 395. We were able to check in and sign up right away for the shuttle to the casino (and they assured us they would get us all back to the hotel even if the roads were closed due to weather). We went to the sports bar, Scorzz, in the lobby and again were really happy. They make their own burgers and fries there so the food was actually really good and well priced. I would avoid ordering the potato skins as they are small, only come with 4 skins and were overpriced. The food took a long time to arrive so we ended up having to take most of it to go and we ate it at the casino. The bar tenders were very nice and there were fun fellow travelers to talk to and pool tables. As for the swimming pool - it was closed due to issues so we missed out on that. An elevator was also closed but the other one worked. I can imagine this place would normally be much busier and closed/broken facilities would be a pain. The shuttle was terrific and on time
January 27, 2016
Rated 4.0 out of 5.0 by Party club Nice Room
Room was nice. Staff was accommodating. We have had our banquet at the hotel for 3 years always accommodates our happy crowd.
January 21, 2016
Rated 2.0 out of 5.0 by Djk9 Very disappointed
This property was very old and outdated. The room was not clean my bed skirt was ripped, there was a hole in the wall, and dust all along the floor edges and corners, looked like it hadn't been vacuumed in quite a while. The staff while friendly, didn't seem very polished. The breakfast I thought was poor, pancakes raw and service not so good. Being very late when I arrived I just had to deal with it! Relax I did not! Will not be back and will be reluctant to visit Holiday inns again! I travel a lot!
January 13, 2016
Rated 4.0 out of 5.0 by Zelda17 Great service, excellent shuttle service to casino
This Holiday Inn is clean and comfortable. We had a couple of room issues which were handled professionally and promptly and only 1 of the two elevators was working. What makes this hotel so special is the excellent customer service we received from their staff , Vicky at the front desk , Sharon in the breakfast dining room and the wonderfully kind shuttle driver to and from the casino.,
They all made a lasting impression on us and we would stay there again.
January 12, 2016
Rated 5.0 out of 5.0 by Famjad Nice Place to Stay
Easy to find and very close to the highway. Rooms were large and comfortable. Staff was very friendly and accommodating.
January 5, 2016