Rated 4.0 out of 5 by 84
Rated 4.0 out of 5.0 by Lucylu936 GOOD CHOICE
After a very trying travel experience, I arrived at the hotel frazzled, a few hours later than planned, only to find the entrance blocked by a tour bus discharging passengers. Anticipating my mood, a staff member ran up to my car to be sure I was directed to an alternate entry. There was a very long line at the front desk, but managment pitched in to expedite check-ins. Staff in all areas were gracious and seemed genuinely concerned about accommodating guests throughout my stay.
July 17, 2014
Rated 5.0 out of 5.0 by johnnewyork STAFF WAS GREAT...
VERY PROFESSIONAL STAFF...MANAGER EVEN TOOK A PICTURE FOR US, WAS A SMALL FAMILY REUNION...WOULD DEFINETLY RETURN...
July 17, 2014
Rated 5.0 out of 5.0 by KimNY77 Immaculate hotel with friendly, courteous staff
My family stayed here recently to attend a concert at the Mohegan Sun Arena. The staff is wonderful -- so friendly, helpful and courteous. The shuttle to the casino is very convenient. The driver was so concerned about getting everyone to and from the arena for the concert, she was going to make extra runs (well after midnight) to make sure everyone got back. (Thanks, Lisa!) The hotel is immaculate and the rooms are well-appointed. We drove to Mystic the next day; it was about a 20 minute drive. We travel to the Mystic area often and I have not been happy with the hotels there, so we will definitely stay here again!
July 11, 2014