Rated 3.4 out of 5 by 55
Rated 1.0 out of 5.0 by TheLewis lack of the usual Holiday Inn Quality
I was not told of the pending refurbishment at the time of booking and so when I arrived the hotel was far from the usual high standard I would expect from a Holiday Inn hotel. I do not think that the present management had really got 'a handle' on how guests are easily disappointed when they feel let down by their experience. It is too easy to lose repeat business when there are many similar hotel chains to choose from. I doubt I will use Holiday Inns again.
August 19, 2014
Rated 4.0 out of 5.0 by Sparkyb16 Good Holiday Inn
Shame the fitness area and pool wasnt in use. friendly staff and access to routes good
August 14, 2014
Rated 5.0 out of 5.0 by Serenata Love this hotel
Having read some of the negative reviews I am nit sure which hotel they were in but it wasn't the same one I was in!! the entrance has character and is comfortable with a spacious seating and bar area, the staff are friendly and the lighting is about right. the rooms are large compared to other Holiday Inns further south and well maintained with better toiletries provided than most hotel of this range.
The restaurant is standard Holiday Inn but the staff are friendly and caring and dealt professionally with my husband's food allergy.
I have stayed in a lot of hotels, on business, over the last 6 years and this is by far one of the most comfortable!!
Thanks again guys
August 13, 2014