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Rated 3.9 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by overnight before work company organise this hotel for us before travelling to work, couldn't be more conveniently located and good place to stay for this reason, and decent food, staff extremely friendly in the mix also!! October 2, 2015
Rated 3.0 out of 5.0 by needs some TLC The hotel is now dated and needs re decorating, The room we had which was a twin was comfortable and bed linen nice and clean. I found the towels to have a slightly greasy smell and think these could do with being renewed, We had a carvery in the evening and although the food was cooked and presented very well it was only lukewarm.This was addressed at the time but only received an apology. On a plus side the staff were friendly and professional. Breakfast next morning was lovely with a really good choice. October 2, 2015
Rated 5.0 out of 5.0 by Very easy and comfortable hotel to stay at From the start to finish of our stay at ease and relaxed September 29, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service Hotel was under refurbishment and was still good at the time of stay. I will stay again shortly. September 27, 2015
Rated 5.0 out of 5.0 by Excellent Hotel From arriving to departure there was nothing that we could fault. We were well-served by a caring staff team who attended to our every need. The standard of catering was very high and the room we used was more than adequate and truly comfortable and very clean. It is certainly one of the best hotels we have used over the past few years and I would recommend others to use it as well. September 25, 2015
Rated 4.0 out of 5.0 by Not bad, being modernised Stayed here whilst attending a wedding nearby. The reception staff were excellent and our room was very nice. It has been refurbished and it's a shame they did such a great job on the room then didn't bother replacing the handle and hook on the bathroom door. The hotel's paintwork is the worst I've ever seen anywhere. Paint on glass, very untidy job. I can't believe someone hasn't checked the painters' work after they finished. What a botched job! Hopefully it will all look a lot better after the refit and the tired reception, restaurant, lifts and corridors will look a lot better. It's not a bad place but it sure needs a revamp! September 23, 2015
Rated 3.0 out of 5.0 by Sleepover in Norwich Came to Norwich for a wedding. Just stopped overnight. Overall fine experience. Breakfast very good. Hotel room uptodate. Did have an issue with one of the rooms not being to the specification I was expecting it to be. Discussed with Reception and they were very good at dealing with this and resolving the issue. Very impressed with this member of staff. September 23, 2015
Rated 5.0 out of 5.0 by Enjoyable Stay A very pleasant stay with friendly staff to look after your needs. September 22, 2015
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