Rated 3.7 out of 5 by 126
Rated 5.0 out of 5.0 by Lindy Lou 24 Shame about parking.
Found it all very nice. The problem was When we returned from holiday some one had hit are vehicle
With no CCTV, WHICH I FIND TO BE VERY BAD. We are very much out of pocket. Spoiled a lovely stay and holiday.
May 5, 2015
Rated 2.0 out of 5.0 by Crobbins Friendly, helpful staff but terribly dated and scruffy
I've been staying here regularly (averaging a couple of times a month) for the last ten years with work and not through choice. A long overdue renovation is currently underway yet the freshly decorated rooms have been done on the cheap with paint marks everywhere, slovenly painted woodwork and badly fitted carpet with still the same dated furniture. One of the two elevators has been broken for well over 6 months perhaps longer, and the hallways are regularly adorned with room service trays for most of the next day from the previous night. Towels I have put in the bath as a signal to be replaced, have been merely put back on the towel rail still damp for my evening shower. The key card system.....I've never experienced this in any other hotel anywhere (UK/ rest of world) but it s extremely frustrating to get to your room and find that your card needs re-swiping, even more so if you are on the third floor, which incidentally you can only reach by three flights of stairs as the one working lift only goes to the second floor. Despite the staff saying it must be my mobile phone causing the problem, this occurs despite keeping card and phone separate. On a positive, the food appears to have improved of late which is a welcome change from the below average standard from previous stays over
the years, it's convenient for the airport and the staff are very friendly and helpful.
May 4, 2015