Rated 4.5 out of 5 by 184
Rated 3.0 out of 5.0 by Ace of Herts service
front desk service was not up to scratch, and they did not want to reward my club member points as this was a group booking, even though i recommended staying at the Holiday Inn?
not impressed with the gentleman's attitude towards the electrics problem in the room, i felt he could have moved me instead of having to go through the issue three times in a row!!
July 17, 2014
Rated 4.0 out of 5.0 by Happy retired couple Short break
Very friendly staff, great location with easy access to city centre
July 16, 2014
Rated 3.0 out of 5.0 by Smudger 65 Don't book Executive room Standard just as good!
Executive room very disappointing the standard room with two double beds much better. Beware the car parking charge this is not clear when you book.
July 15, 2014
Rated 5.0 out of 5.0 by Millie2607 Another Great Stay.
Full marks once again to all the staff at the hotel for a great stay. From the reception greeting to us checking out we had a wonderful stay. Not forgetting to thank the room cleaning staff the room had a nice clean fresh smell as soon as we opened the door. We look forward to our next visit in August.
July 9, 2014
Rated 4.0 out of 5.0 by Robersie Great service Good location Easy parking
Staff were friendly on arrival
Easy to park the car
Food was up to a great standard with good portions
Location excellent for the city
Room had an amazing view of the football ground
July 9, 2014
Rated 5.0 out of 5.0 by YorkJohn Great city break hotel
With a great location, excellent rooms and superior service look no further if you want a hotel in the centre of Norwich. Only a 5 minute walk to restaurants and bars and easy parking at the hotel.
July 7, 2014
Rated 5.0 out of 5.0 by sharon31 comfortable beds
the choice of pillows and the size of the beds was surprising but very much appreciated
July 6, 2014
Rated 5.0 out of 5.0 by Mike 28 Good Hotel
This Hotel is well located with easy access and parking. The Staff are helpful and polite. Good service is experienced in every area of the Hotel.
July 5, 2014