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Rated 4.6 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 by Excellent staff and prompt service Our overall experience of Holiday Inns has always been very good and our stay in Norwich proved no exception. We did have trouble finding the hotel due to construction work nearby. October 7, 2014
Rated 5.0 out of 5.0 by Carrow Road Excellent throughout and every area and all staff work to a very high stanadard. Freindly and all go out of there way to help you. Well Done All October 4, 2014
Rated 5.0 out of 5.0 Wedding Stay Fab Hotel, ticks all the boxes for us Will come back on all trips to Norwich. Great food. Excellent service. Rooms clean and spacious. Bathroom spotless. Looking forward to my next visit. October 3, 2014
Rated 5.0 out of 5.0 by Food Excellent breakfast. Good choice of food and very well cooked and presented. An excellent start to the day. I thoroughly enjoyed the range of fresh fruit and the delicious hot food that i chose. Excellent mini Danish pastries too. October 3, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel, great staff. Friendly, accommodating, good food, nice atmosphere, comfortable rooms. Great view for the football. Highly recommended! October 1, 2014
Rated 4.0 out of 5.0 by Great Service Great Customer Service from the front desk to the bar. September 21, 2014
Rated 5.0 out of 5.0 by Brilliant staff The staff were excellent - welcoming, cheerful and helpful and, at breakfast, attentive September 20, 2014
Rated 4.0 out of 5.0 by Norwich City visit 26.08.2014 Hotel very satisfactory. But mattress too hard for comfort September 7, 2014
Rated 4.0 out of 5.0 by Good choice Modern Holiday-Inn hotel, close to the town center Very helpfull staff, good services. September 5, 2014
Rated 5.0 out of 5.0 by Excellant Stay Great location, clean hotel, friendly and helpful staff. A*** September 5, 2014
Rated 4.0 out of 5.0 by Comfortable but lacking real luxury or flair I stayed for one night, staff were outstanding and the room modern but rather plain and no luxury feelings - apart from a good quality speaker for my iphone September 3, 2014
Rated 5.0 out of 5.0 by Very comfortable room and excellent breakfast Our room was very comfortable and scrupulously clean, and the breakfast was excellent. As a Norwich City fan I particularly enjoyed the view of the pitch from our window! We'll definitely be back. September 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Carrow road Norwich Booked for a two night stay with my son at this hotel, the service was excellent the location was superb overall a very nice place to stay. Breakfast consisted of a variety of choices including vegetarian options, the sausages in particular were very good in the cooked breakfast option. September 2, 2014
Rated 4.0 out of 5.0 by Lovely weekend. A lovely hotel in a great location. Easy to walk in and out of Norwich. Rooms well decorated and very clean, great value breakfast. Friendly welcome and efficient speedy check-out. One small issue with a very officious "hostess" one morning at breakfast but other than that all staff were lovely. We will certainly go back. September 1, 2014
Rated 5.0 out of 5.0 by Comfortable room and friendly service Two night visit complete with breakfast package good value. Friendly staff, clean rooms and good access to the Riverside leisure complex. Good walk to Norwich centre along the river just under 1 mile (maybe too long for some people). Limited car parking spaces within the hotel grounds but additional parking available within the Norwich City football carpark (additional charge). This carpark is within an open area and may not appeal to some. August 29, 2014
Rated 5.0 out of 5.0 by Good location Location is excellent. Staff were welcoming and efficient. The acid test of a hotel is very often the service at a buffet breakfast bar on a busy Sunday morning. Here food was replenished, tables were cleared promptly and cleaned - this hotel passed. Car parking is limited, and there is some noise at night from rooms overlooking football pitch. Overall a very good example of a British Holiday Inn. August 28, 2014
Rated 5.0 out of 5.0 by Welcoming for families We stayed for one night only, but were extremely pleased with the hotel. Traveling with children is never the easiest (or the most fun!) but they were made welcome and well catered for which meant I could relax too. Plus a holiday inn breakfast is never to be missed!! August 26, 2014
Rated 4.0 out of 5.0 by Good room and food The room that we had was excellent - very clean and contained all we needed. The only disappointment was that the breakfast was charged extra - at time of booking we did believe it was all inclusive tariff! August 22, 2014
Rated 5.0 out of 5.0 by Great result! Lost count the number of times my wife and I have stayed here! We experienced the usual high levels of service offered at this hotel from checking-in to checking-out. We stayed in a room that was probably the closest you could get to the pitch. The view was fantastic and so was the result! You can open the window slightly and let the crowd atmosphere in too. August 22, 2014
Rated 5.0 out of 5.0 by stay always stay here every time I come to watch ncfc play. staff are always friendly and nothing is to much trouble for them even when busy. THANK YOU VERY MUCH p.s my grandson came with my wife and I this time he enjoyed it. he liked the room service. August 20, 2014
Rated 5.0 out of 5.0 by Best hotel staff I've met The hotel was clean, comfortable, and well run but by far the best aspect of the hotel were the staff. They were all highly professional, very nice and very helpful - in fact the best I have come across in a hotel, and I have stayed in many whilst on business. The breakfast was very good with quality food, nicely presented and an excellent choice. Minor niggles were that the dining room tables were so close together it was almost like communal eating - far too close for comfort, and that there were no cakes/scones available for afternoon tea - much to the disappointment of my visiting family. Also the charge of £5.50 per night for parking is rather steep. However, the staff were so helpful and pleasant I would certainly stay at this hotel at any time I am in the area again. August 17, 2014
Rated 5.0 out of 5.0 by great place, great location Personal welcome from the manager made it a stand out from the start. Fantastic twin room - two double beds!! Lovely modern bathroom. Can't fault anything for the price we paid, an absolute amazing bargain. Will be back. August 15, 2014
Rated 5.0 out of 5.0 by A Great overnight stay We book this hotel for a Sunday night for the proximaty to the station and the Waterfront venue which we were attending a Machine Head gig. It is a easy walk from the station took us about 10 mins along a flat area. Check in was quick and efficient. Our room was on the 5th floor was big enough for 2 people comfy queen sized beds. The room was clean and tidy. The free sky sports channels was a nice surprise. The hotel is part of Norwich Cities football stadium and we worked out if you booked room 501 you would have great view of the pitch. The AC worked very well and was quiet it was the first time I have been able to sleep with it running. Breakfast had a great choice and was included in my package August 14, 2014
Rated 3.0 out of 5.0 by TV/Radio Limited number of TV/Radio channels. Would have liked to access BBC4 August 13, 2014
Rated 5.0 out of 5.0 by Great hotel We stayed here for a coupl of days whilst visiting Norwich. Our room was spacious and overlooked the football pitch which was a bonus. Staff were very friendly and helpful especially the guys in the restaurant . It was spotlessly clean and comfortable. My only critiscm is that the staff use the disabled parking bays for their cars. August 13, 2014
Rated 5.0 out of 5.0 Good location, great service From the 1st check-in, the service was excellent from all staff. Good clean rooms, well laid out hotel August 12, 2014
Rated 4.0 out of 5.0 by The usual hotel with great staff but bad food Stayed for 2 weeks. Everything was up to standard and overall i had a very pleasant experience, just stay away from the restaurant downstairs high price tag and low quality. There are many restaurants within a walking distance that will provide you with a very large variety of good food. Do not rely on the e-net if you need it for something important. Some days just loading google will take up to 30 min, some other days, it is acceptable. August 11, 2014
Rated 5.0 out of 5.0 by Just Great Modern hotel with very well sized rooms and contemporary furnished. Rear faced rooms with spectatcular views into Norwich FC stadium Good Restaurant, but the very best of this place is the great staff, especially at Reception. Extremely friendly and helpful. A hotel which wants you to come back August 10, 2014
Rated 5.0 out of 5.0 by Norwich Very good hotel, good staff and a handy location for the station or for football matches! Rooms are very spacious, clean and are fitted with comfortable beds and furniture. August 8, 2014
Rated 5.0 out of 5.0 by Great Location Lovely Hotel, Staff helpful My only critisum was the shower gel was very manly, especially when I booked into a Executive room, and I had booked 2 rooms for Business associates August 7, 2014
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