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Rated 4.6 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 by Stop over for local wedding The hotel was a perfect location for our stay and was only 10 minute walk to centre. Staff very friendly and excellent service from time we arrived. Breakfast very good. Will probably stay again when in area. August 6, 2014
Rated 5.0 out of 5.0 by great parking for blue badge holders a comfortable hotel close to Norwich Football club. good facilities for your stay ,and close to the outlet shopping facility (my wife enjoyed this). The town centre is walking distance away,which was also appreciated by my wife and her credit card. Also within walking distance is a riverside walk ,which takes you past a street full of bars and restaurants,which was great for me as I did not have to drive and could enjoy a drink ,the first time for a long time. Overall a great experience and one to be recommended. August 6, 2014
Rated 5.0 out of 5.0 by Leisure Break - Midweek An Ideal place to stay for visiting Norfolk Broads. Hotel facilities and staff were excellent August 3, 2014
Rated 5.0 out of 5.0 by Home from Home you always know what to expect when you stay at Carrow Road. makes the whole experience so easy, everything is as you expect and the staff treat you as an individual. makes business travel so much more manageable. August 2, 2014
Rated 4.0 out of 5.0 by Comfortable bed and quiet room Good experience. Bed comfortable and room quiet. Bathroom clean and room spacious. Hotel reception good, bar area pleasant. Breakfast was quite good but service a little slow - difficult to obtain a cup of tea! However, overall experience was very good. Would recommend this hotel. July 31, 2014
Rated 4.0 out of 5.0 by Nick manager e3xcellent A nice hotel in reasonable location godd reception staff although meals a little disappointing July 31, 2014
Rated 5.0 out of 5.0 by Excellent Holiday Inn- exceeded expectations I can't wait to come back here. This is an excellent example of a Holiday Inn and should be the benchmark for the brand. The best breakfast I have had in a HI, high standards of cleanliness and the staff were outstanding. I couldn't have asked for more. July 31, 2014
Rated 5.0 out of 5.0 by Excellent Choice Stayed at Holiday Inn 19th July and had an excellent weekend. Bonus (for my husband!) was getting fantastic view of Norwich football pitch! Good rooms, very clean, great breakfast and staff were pleasant and friendly. Highly recommend. July 31, 2014
Rated 4.0 out of 5.0 by Comfortable bed and the windows open! We enjoyed an evening family meal in the restaurant - food was good value for money and the staff lovely. Lounge comfortable for drinks/coffee whilst waiting for everyone to meet up. Convenient to city centre. July 28, 2014
Rated 3.0 out of 5.0 by average stay Quality of service provided fell well below the standards maintained by other hotels in the area July 26, 2014
Rated 4.0 out of 5.0 Great staff, nice and clean room... and very comfortable beds! We booked this hotel because we attended a wedding on the Top Terrace of the Norwich Football Club (very nice too!). We have stayed in Holiday Inn hotels many times before and we knew that it was a safe bet. We were not disappointed. July 24, 2014
Rated 5.0 out of 5.0 by Fun lil' getaway Stayed with my boyfriend here with intention of meeting up with friends. Hotel is clean, cheerful and modern. Sore one fat spider in hallway but as it was VERY hot it was likely trying to get in to avoid becoming a fried spider outside. Despite the heat the room was very comfy and there was an ice machine right outside our door which was great. Beds are great, room in general was a delight and the bathroom was perfect with a big bath which was used lots due to the heat of the day. Breakfast is pretty decent with lots on offer but for people younger the cereal selection could be upgraded. I prefer more childish cereals- coco pops and frosties on offer though and my horse man ate everything. Sausages are awesome, bacon less so (lil too salty and grindy) but generally the fried breakfast area is nice. Boy friend said that the mushrooms were real good too. Staff are all very friendly, happy and easy to talk to. Front desk all very neat and tidy looking too. :) July 24, 2014
Rated 5.0 out of 5.0 by Experience Fabulous ,Excellent ,Good Breakfast were good, will fresh fruits and juices, fried eggs, sliced salmons and everything you would want for breakfast. July 23, 2014
Rated 5.0 out of 5.0 by Norwich Break This hotel was booked as a 40th birthday presen for my younger daughter from her sis and I. What fantastic service we received and rooms lovely, mine even had a partial view of the Canaries football pitch! Not that there was a match on! Dinner in hotel was excellant and with a short stroll along the river to the city centre what not to like! Big thank you to all the staff. July 23, 2014
Rated 5.0 out of 5.0 by Carrow Road hotel Great for football fans as right next to Carrow Road, as our stay was not during the football season so no problems with parking, access or noise. Not far to walk into the city centre and quite close to the Riverside if you want the club nightlife. Hotel room clean July 23, 2014
Rated 5.0 out of 5.0 by Good Friendly service Excellent Staff, a great idea to identify Trainee Staff. The Hotel was spotless and very comfortable. July 22, 2014
Rated 5.0 out of 5.0 by Norwich july 2014 Our room on first floor was occasionally disturbed by the gym nearby. The air-condition always started on default-setting instead of remembering the settings we have choosed. Mayby we missed a TV-set but this is not very important. July 22, 2014
Rated 3.0 out of 5.0 by service front desk service was not up to scratch, and they did not want to reward my club member points as this was a group booking, even though i recommended staying at the Holiday Inn? not impressed with the gentleman's attitude towards the electrics problem in the room, i felt he could have moved me instead of having to go through the issue three times in a row!! July 17, 2014
Rated 4.0 out of 5.0 by Short break Very friendly staff, great location with easy access to city centre July 16, 2014
Rated 3.0 out of 5.0 by Don't book Executive room Standard just as good! Executive room very disappointing the standard room with two double beds much better. Beware the car parking charge this is not clear when you book. July 15, 2014
Rated 5.0 out of 5.0 by Another Great Stay. Full marks once again to all the staff at the hotel for a great stay. From the reception greeting to us checking out we had a wonderful stay. Not forgetting to thank the room cleaning staff the room had a nice clean fresh smell as soon as we opened the door. We look forward to our next visit in August. July 9, 2014
Rated 4.0 out of 5.0 by Great service Good location Easy parking Staff were friendly on arrival Easy to park the car Food was up to a great standard with good portions Location excellent for the city Room had an amazing view of the football ground July 9, 2014
Rated 5.0 out of 5.0 by Great city break hotel With a great location, excellent rooms and superior service look no further if you want a hotel in the centre of Norwich. Only a 5 minute walk to restaurants and bars and easy parking at the hotel. July 7, 2014
Rated 5.0 out of 5.0 by comfortable beds the choice of pillows and the size of the beds was surprising but very much appreciated July 6, 2014
Rated 5.0 out of 5.0 by Good Hotel This Hotel is well located with easy access and parking. The Staff are helpful and polite. Good service is experienced in every area of the Hotel. July 5, 2014
Rated 5.0 out of 5.0 by Excellent Location and Friendly Staff The hotel was very clean and the staff very helpful and friendly. Ideal location for City, Station and Riverside amenities. Parking is a bit odd as it is in the Football Club car park next door. Only little problem - you slid to the middle of the bed. Mattress could do with replacement. July 4, 2014
Rated 5.0 out of 5.0 by Great weekend - 10/10 Excellent stay, excellent food, excellent service ... have thought hard about any negatives and can't find any. July 3, 2014
Rated 5.0 out of 5.0 by Nice Hotel close to the city and station Really nice hotel with great staff, easy walk to and from City and Station. Only negative was the overnight parking charge. July 3, 2014
Rated 3.0 out of 5.0 by Norwich City Footbal Ground Hotel right on top of the Footbal Ground. Parking can be a problem and costs £4.95 per night if you cannot park right outside. When we stayed there was a wedding and there were cars parked everywhere as the car park filled up. About a 20 minute walk (slightly uphill) to the town centre for good shopping/Castle/Catherderal July 3, 2014
Rated 5.0 out of 5.0 by comfatable and convenient Very nice of hotel with excellent breakfast. Staff very helpful. July 2, 2014
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