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Rated 4.6 out of 5 by 395 reviewers.
Rated 5.0 out of 5.0 Clean and comfortable Great hotel, clean and comfortable. Excellent breakfast. August 1, 2015
Rated 5.0 out of 5.0 by Holiday Inn Carrow Road Norwich I always stay here when going to a football match at Norwich City as it is right next to the stadium. The rooms are excellent as is the service. The pitch view rooms are interesting but make sure you are not asked pay an extra tariff for them. During one stay I found it on my bill but took it up with the manager as we had match tickets to the game and it was removed from my bill. This time we were given a match view room and I checked that this would not incur an extra tariff. The staff are helpful and friendly. There are some disabled parking bays right opposite reception. A few have posts against them if you go into reception they will remove the posts which will allow you to park more easily. You can still get in them at an angle until you make the request. I will be going again later in the year! July 31, 2015
Rated 5.0 out of 5.0 by Carrow Road Norwich Great Friendly Service Nothing was too much trouble for the Staff A great experience from the friendly welcome at reception to Check out I will like to thank Johnny and his restaurant team they are a credit to your hotel chain I have stayed at many hotel chains and Holiday inn is the Chain I first look for while moving to a new work area In fact due to the staff at Norwich Carrow road I have now moved all of my staff from another hotel chain to the holiday inn A credit to Hilren The General Manager July 31, 2015
Rated 4.0 out of 5.0 by Lovely hotel.. Regularly stay at Holiday Inn's. This one was one of the better one's. Loved the room, it was well appointed. Also liked the fact it overlooked Carrow Road football ground! Parking was fine for us, but could see it being a problem if the Hotel was full. Would have given a 5 for all ratings, but there were a couple of maintenance issues that should really have been spotted/checked pre arrival, as they were very obvious when we walked into the room. Did try to mention them to the Chamber maid for future guests comfort, but unfortunately she couldn't understand! That said the issues didn't spoil the stay, we just mentioned them on check out. Would definitely stay here again. Hotel had a nice relaxed feel to it. Oh, nearly forgot, a nice welcome gift and message on arrival at our room. Thank you... (Can't comment on food, as due to a meeting, didn't eat at Hotel, and due to previous reviews didn't feel inclined to try it.) Also convenient for Norwich City Centre, and a large Superstore very close by for newspaper etc.. July 31, 2015
Rated 5.0 out of 5.0 by a very comfortable stay in Norwich We regularly stay at the Norwich City Holiday Inn and have always come away very satisfied. Staff are always courteous and helpful. The rooms are comfortable and well presented. The beds are nice and firm, the bathrooms well laid out. The buffet breakfast is plentiful and varied. We would definitely recommend this hotel. July 29, 2015
Rated 5.0 out of 5.0 by Great Business Location Comfortable, predictable and great value. Breakfast needs a shake up though. July 25, 2015
Rated 5.0 out of 5.0 by Quiet hotel and comfy! Nice hotel with comfy room and great breakfast. Everyone was nice. Good location. Would have liked to have hotel have shuttle service to/from the train station. We arrived at midnight and had to get a cab. Also, we expected it to have electrical converters in our room for US appliances/phone chargers (since it is an American chain we expected it would have that) The front desk did not seem to know what a converter for US was and they sent several up for us to try. We didn't bring one with us because we specifically booked all US chains for our travels. July 24, 2015
Rated 5.0 out of 5.0 by Excellent stay I was very impressed with the Holiday Inn Norwich City. The staff were friendly and helpful. The hotel was comfortable and the food was good. What more could you ask. July 22, 2015
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