Rated 4.2 out of 5 by 110
Rated 5.0 out of 5.0 by Richard1972 Fantastic staff
Hotel is good, typical Holiday Inn, for me, it is made by the staff, all of whom are helpful beyond belief and make it a true home from home for me! I stay here a lot and find it the best IHG hotel in the City
December 9, 2013
Rated 5.0 out of 5.0 by Fourcharacter Excellent
Thanks to the team once again
Even with two bus parties in the hotel, service in the restaurant was great.
This hotel has seen a vast improvement in the last year
December 9, 2013
Rated 2.0 out of 5.0 by Zarv Poor Check In, Poor Staff, Poor room
From the moment i checked in I knew i would be stsying in the Carrow Rd HI moving forward. Everything about may stay had issues.
December 8, 2013
Rated 5.0 out of 5.0 by Hazel40 Warm friendly staff
Lovely big CLEAN room very friendly and helpful staff . Had a great stay. Room was a little cool at night because the long curtains cover the radiator . But staff gave us an extra cover which helped . Will be staying again next year .
November 27, 2013
Rated 5.0 out of 5.0 by happyfish excellent, almost!
Warm and friendly welcome from happy smiling staff. Lovely room. Good food in restaurant and breakfast in room, faultless. Got the pool mostly to ourselves and swimming towels were provided.
Only fault was coach drivers running engines for too long in the morning! Many thanks to all the staff.
November 19, 2013
Rated 5.0 out of 5.0 by Chapo Excellent hotel, location & service
The staff at the Holiday Inn Norwich were very accommodating & helpful. An excellent breakfast & overall good experience. Will definitely stay here again.
November 17, 2013
Rated 3.0 out of 5.0 by Catchers46 Too hot!
On a mild early-November evening the heating was on full blast and the room was stifling when we entered it after checking in. We had to turn the heating down to zero AND open the window. Next morning the corridors and the dining area were all excessively hot. The hotel has some nerve, asking guests to think of the environment and save energy by not putting towels in for daily laundry, while wasting heaven knows how much energy by over-heating the premises.
Also, the room had not been properly cleaned after the last occupant left. Only two teabags were provided for an overnight stay by two people and not a single biscuit.
November 16, 2013
Rated 5.0 out of 5.0 by Lindylou1 Lovely quiet room and comfy beds
Great stay as always. Our eldest daughter lives in Norwich so we visit often. One small criticism, a bigger towel rail would have been appreciated! We had a twin bed room as requested and the beds were very comfortable. We were in a very quiet corridor, on the lower floor so minimal noise. Looking forward to returning for Christmas.
November 15, 2013