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Rated 4.2 out of 5 by 220 reviewers.
Rated 4.0 out of 5.0 by Breakfast I have 2 complaints regarding breakfast. This was spoilt by the poor quality of the sausages on offer; also on 2 mornings my wife choose scrambled eggs, but found parts of the eggs to be grey, to such an extent the staff offered to get her some freshly cooked eggs September 27, 2014
Rated 5.0 out of 5.0 by Great customer service Great staff here who will make your stay here very comfortable. Very attentive and efficient to correct any issues. Bathroom was a little on the small side for 2 guests - one at a time only! Other than that, the staff, including the lady who cleaned the room, were excellent! September 26, 2014
Rated 5.0 out of 5.0 by relaxing and peacefull My first visit to Norwich and the Norfolk area if I make a return visit I would certainly stay at the Holiday Inn again in fact I would certainly look for one in any other area I was visiting September 23, 2014
Rated 4.0 out of 5.0 Poor sleep quality Bed was uncomfortable and noisy guest and road noise spoilt my stay, Otherwise I was quite happy with the facilities and cleanliness of the room. September 23, 2014
Rated 5.0 out of 5.0 Our stay at Holiday Inn Norwhich, England We enjoyed the two nights we stayed at the above Holiday Inn, and found it to be very enjoyable. The staff were very efficient and friendly, and the food was good, and reasonably priced. The hotel was Ideally located for easy access to Great Yarmouth etc . September 19, 2014
Rated 5.0 out of 5.0 by very good one night stay Expected average but turned out to be much better than average with optional extras. Nice restaurant for breakfast, eat as much as you like with lots of choice. Good food. Room was nice and comfy. Above average. Choice of pillow firmness! Nice to have bar on premises for nightcap. September 17, 2014
Rated 2.0 out of 5.0 by Good swimming pool, good beds, poor customer service and not little children friendly. I booked 2 double rooms with interconnecting rooms, which I got. On checking in the receptionist said "ring down if the interconnecting door is locked and we will come straight up", instantly I thought it's not going to be unlocked (as we had stayed in an Express just the night before and there were no issues). It was locked. After ringing, & chasing some 30 mins later, they arrived couldn't unlock it (from what I saw he only had a key card rather than a bolt key which was needed), resurfaced another 30 mins later and unlocked it, no apology. By this time I had a screaming baby an hour past his bed time and a toddler running around wide awake. In the pool, in the ladies, I tried 4 lockers before I got one that worked and there was nowhere for me to change (not in public view) with a baby still near. Just not a friendly hotel for small children. September 16, 2014
Rated 5.0 out of 5.0 by Very comfortable room, We were attending a UEA open day with our daughter and found the hotel was in a good location for this. The room was comfortable, and the breakfast was good value. The staff serving breakfast were very friendly and helpful. September 16, 2014
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