Rated 4.2 out of 5 by 187
Rated 2.0 out of 5.0 Management are Rude
My advice would be keep little niggles to yourself. Reception do not want to hear them -even when they ask and however polite you are - the management state - it is group policy and you may not like it, they won't change it - go somewhere else!!!
July 22, 2014
Rated 5.0 out of 5.0 by gheth67 Fantastic all round and i return time after time.
I have stayed at this hotel about 5 times this year so far and i really cannot fault it. The manager and team provide a warm welcome, so much in fact I have taken the family here as it is also an ideal hotel to stay in for a holiday in Norwich as well as on business. It's a few miles out of Norwich but very easy to get into the city centre and about 10 mins walk to a large supermarket.
The hotel has a good sized bar layout. Just right for a drink and bar meal with a bit of atmosphere or you can use the restaurant with great service too.
I love the gym and swimming pool. If you're someone who misses the gym when working away then this place is for you. You can go to the gym, have a swim and then have a meal followed by a fantastic night sleep!!
Keep up the good work!
July 21, 2014
Rated 3.0 out of 5.0 by Kinell Room problems
Telephone keypad not working and light systems old
July 21, 2014
Rated 5.0 out of 5.0 by RAMBI Great Hotel
Richie and staff always make you feel so welcome. We will miss this Norwich Hotel.
July 20, 2014
Rated 4.0 out of 5.0 by twitcher Great service poor room
Could do with a better equip bathroom ie soap dispenser near basin, and bath / shower gel . Bathroom could be a bit cleaner soap scale round the sink. Tea / coffee more sugar needed as only 2 sachets in room
July 19, 2014
Rated 4.0 out of 5.0 by Korolodge Service
The overall service during my stay was excellent. The staff were helpful particularly in directing me to locations in Norwich.
July 14, 2014
Rated 1.0 out of 5.0 Poor service
We waited an hour and 20 minutes for our dinner , the manager was too busy to come and give an explanation. I understand the hotel was fairly busy but a poor experience. No upgrade being a platinum member.
July 13, 2014
Rated 5.0 out of 5.0 by Swallowfield weekend away
easy access to city centre and motorway. Great garden and quiet location.
July 12, 2014