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Rated 4.1 out of 5 by 326 reviewers.
Rated 3.0 out of 5.0 Poor food and service food was and service were poor in the restaurant to such an extent that we had toe at elsewhere May 27, 2015
Rated 5.0 out of 5.0 by Wonderful Stay I would recommend Holiday Inn to anyone. I stayed in the holiday for business. I found the staff to be very attentive and so helpful during my stay. My room was so clean and comfortable. There was a good selection of food, during dinner. My overall experience staying in this hotel was a very positive one. Ms S.K. Bharj May 26, 2015
Rated 4.0 out of 5.0 by Lovely hotel, needs attention to details. A warm welcome as we arrived and a very spacious room. The room was well appointed and the bathroom very clean. The TV worked but the interactive services did not work throughout our stay. Our first meal was slightly disappointing and other diners were complaining. The choice at breakfast was exceptional but little things like the non-appearance of Marmalade from the 3rd morning was unbelievable. The leisure services are very good, a nice pool and jacquzzi especially. Staff were very helpful at all times. We would stay again assuming this review is noted. May 26, 2015
Rated 5.0 out of 5.0 by Great Hotel Very comfortable and good size swimming pool. Clean changing rooms. Clean sauna. Quiet room. May 22, 2015
Rated 5.0 out of 5.0 by Comfortable and pleasant stay I was made welcome and comfortable and would stay again in this hotel. Feedback would include:- 1 - my room TV's inability to "register" for viewing blockbuster movies 2 - the unpleasant surprise in finding that the delivery of a room service meal cost an additional £5 3 - the price at check-in exceeded that offered for online booking May 21, 2015
Rated 3.0 out of 5.0 by shabby but clean Room was clean but shabby, furniture scuffed, toilet handle almost falling off. TV not plugged in. Only one bedside table so used a chair instead. Staff attentive and courteous. A staff member tried to find another bedside table but as the hotel was full he was not successful. May 20, 2015
Rated 3.0 out of 5.0 by Needs a revamp but beds comfortable We stayed here just one night and felt that the hotel was a bit dated and was in need of a revamp. The rooms were adequate but the bathrooms very small and dated. the bed however was very comfortable and we had a good nights sleep. We were very disappointed to find that in this day and age a £5 per hour charge was made if we wanted to use the wifi in our rooms, very few places we have stopped in recently make any charge, it should be free. The breakfast was average, a help yourself buffet, which was reasonably hot, but there could have been a bit more choice. May 20, 2015
Rated 2.0 out of 5.0 by WORST WEEKEND AT NORWICH HOLIDAY INN As regular users of the hotel each May, we were disappointed at the standard provided in the dining room. 2 large coach parties overwhelmed the quality we have always come to expect from this hotel. I hope management learns from their shortfall and rectifies the problem of insufficient staffing levels to cope with the number of guests. May 20, 2015
  • 2015-05-28T12:35:29.144-05:00
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