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Rated 4.0 out of 5 by 523 reviewers.
Rated 5.0 out of 5.0 by Lovely hotel with great pool etc. Really good place for family get away. Kids loved pool April 26, 2016
Rated 4.0 out of 5.0 by nothing nothing to say and just need to get past this section April 25, 2016
Rated 2.0 out of 5.0 by comfortable bed but..... As per my responses. breakfast food and service poor, not properly staffed. Sheets poor (oldish) and bathroom clean but very very small and. basic. heating in room difficult to control so we were left feeling quite cold. Radiators only heated up a tiny section at the top. They are either full of air or need to be flushed out. It is Ok for us because we do not spend long in the hotel but I would not like to be in the hotel on holiday. April 20, 2016
Rated 5.0 out of 5.0 by Continuing a tradition of near excellence. Once again our stay was made enjoyable by the attentive staff, quality of the hotel facilites and the good location. We'll be coming back. Well done to all, just bring your room TVs up to date with more free channels and at the very least, a printed index to channels available to the numbers you have to press to access them. The TV menu system is poor. Otherwise, great place, well done to all. April 19, 2016
Rated 5.0 out of 5.0 by Nice HI good standard of room from HI Norwich. Easy access and ample parking. food OK but not fantastic April 17, 2016
Rated 4.0 out of 5.0 by Comfortable room, good for relax All was ok. The staff was friendly. Food was good. the pool there is amazing. The room was clean, but the smell of fresh paint in the room was horrible. Because i have a one year baby i just want to give a advice: try to find a way to clean the carpets better in the room. Them look clean but when you are sitting on the floor playing with the baby, you can fell the dust. April 14, 2016
Rated 4.0 out of 5.0 by Newly refurbished room, good price for 3 adults Overnight stay to visit the city of Norwich. Good nights sleep and comfortable room. Breakfast service could do with some improvement. April 13, 2016
Rated 4.0 out of 5.0 by Convenient stay Regularly use this hotel for family visits. It is showing a little aging in the rooms but they are comforable and clean. The restaurant is reasonable value and whilst we did not use on this visit, we have had good meals in thepast and the staff have been good. The one drawback is the bar which closes at 11pm and is in the 'process of closing' for some time prior to that with the bar staff seemingly anxious to be gone. There is also no room service beyond 11pm. April 13, 2016
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