Rated 4.0 out of 5 by 524
Rated 5.0 out of 5.0 by Leo27/1953 Excellent servcice
Booked using IHG points. Greeted as IHG points customer. Reception aware of my impending arrival - very friendly, well organised, very efficient. Quick, efficient check out.
May 2, 2016
Rated 5.0 out of 5.0 by nickj101 Lovely hotel with great pool etc.
Really good place for family get away. Kids loved pool
April 26, 2016
Rated 4.0 out of 5.0 by no comment from me nothing
nothing to say and just need to get past this section
April 25, 2016
Rated 2.0 out of 5.0 by hanna65 comfortable bed but.....
As per my responses. breakfast food and service poor, not properly staffed. Sheets poor (oldish) and bathroom clean but very very small and. basic. heating in room difficult to control so we were left feeling quite cold. Radiators only heated up a tiny section at the top. They are either full of air or need to be flushed out.
It is Ok for us because we do not spend long in the hotel but I would not like to be in the hotel on holiday.
April 20, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Continuing a tradition of near excellence.
Once again our stay was made enjoyable by the attentive staff, quality of the hotel facilites and the good location.
We'll be coming back.
Well done to all, just bring your room TVs up to date with more free channels and at the very least, a printed index to channels available to the numbers you have to press to access them. The TV menu system is poor.
Otherwise, great place, well done to all.
April 19, 2016
Rated 5.0 out of 5.0 by Forever on the road Nice HI
good standard of room from HI Norwich. Easy access and ample parking.
food OK but not fantastic
April 17, 2016
Rated 4.0 out of 5.0 by Andrei.c Comfortable room, good for relax
All was ok. The staff was friendly. Food was good. the pool there is amazing. The room was clean, but the smell of fresh paint in the room was horrible.
Because i have a one year baby i just want to give a advice: try to find a way to clean the carpets better in the room. Them look clean but when you are sitting on the floor playing with the baby, you can fell the dust.
April 14, 2016
Rated 4.0 out of 5.0 by ABOH Newly refurbished room, good price for 3 adults
Overnight stay to visit the city of Norwich. Good nights sleep and comfortable room. Breakfast service could do with some improvement.
April 13, 2016