Rated 4.1 out of 5 by 268
Rated 2.0 out of 5.0 by Mrs Bee Business stay
In my opinion the rooms are soooo dated and are not worth what you charge for them. I do not care about collecting points as I would not spend my holiday in HI. I would choose a more modern, stylish, luxurious hotel that also serves very good food.
April 16, 2015
Rated 5.0 out of 5.0 Comfortable room, helpful service, ease of access from car park
I felt welcomed and at ease from the moment I arrived.
I appreciated the complimentary B&B Deal I was offered as my overnight visit was to firm up on arrangements for a Group Booking in May. The meeting regarding this was very helpful, and I valued the managers' willingness to accommodate the needs of the group.
I also appreciated being made aware of the proximity of the overflow car park to the lower ground floor rooms by the person on reception which made for a much shorter route for carrying luggage.
April 16, 2015
Rated 5.0 out of 5.0 by BriHam The Holiday Inn Thing
Staff are very friendly and make you feel at home. They are always eager to help and assist.
Rooms are consistently to a very good standard
Food can be average except breakfast which is excellent.
Drinks are kind of pricey.
Value for money on any level
I always feel no matter how bad a day I've had it will all come good at the hotel, and it very seldom fails.
Would recommend it to anyone
April 15, 2015
Rated 4.0 out of 5.0 by Phi65 Enjoyable stay
This hotel served our purpose very well, it is very good value when combined with Alton Towers tickets. Drinks in the bar are a little expensive though.
April 14, 2015
Rated 3.0 out of 5.0 by Jacksback58uk Helpful Staff
Cold room, uncomfortable bed and pillows that should have been thrown out years ago.
Lots of coach trips ( handy location for Alton Towers?) children running down the corridors.
The complimentary Internet was probably the worst of any hotel I have stayed in, so incredibly slow.
On a plus side the staff were very helpful.
April 13, 2015
Rated 4.0 out of 5.0 by Rover Rover
As usual very happy with our stay but a little disappointed as breakfast not really hot enough. Staff in restaurant and on reception very friendly and helpful.
Find the plastic mattress covers very uncomfortable and feel this will be worse if we visit in the summer.
April 9, 2015
Rated 4.0 out of 5.0 by varun Decent rooms, but in need of some TLC
Good rooms. Excellent black out wooden shades. This was the stand out feature of the room.
Needed tlc. Looked a bit dated.
Toilet sink was a bit blocked. Big negative.
Very good breakfast. Warm service.
Would've given 4 stars, except for the blocked sink.
Comfortable beds. Decent toiletries .
Quick check in. Very convenient for a night stop over.
Stayed April 2015, travelled with friends
April 8, 2015
Rated 4.0 out of 5.0 by Igor2000 Good location, fairly clean and quiet.
Conveniently located basic business hotel. Free parking, good accessibility. Fairly quiet and clean rooms. Almost no noise from outside.
Rooms a bit dated; conditioning is "central"; soundproofing from other rooms and corridor may have been better. Bathroom cleanness was not ideal.
April 8, 2015