Rated 4.2 out of 5 by 140
Rated 2.0 out of 5.0 by warm beer Overpriced warm beer
The bar staff do not like to be disturbed too much by customers and the Becks Vier is very warm. Woe betide you should you wish to have ice and lemon in a Bacardi and coke as this will be greeted by sulking bar maid.
July 19, 2014
Rated 5.0 out of 5.0 by buzzardexpress Front desk service
During our stay the hairdryer was not working and there was no replacement readily available in the hotel . Emma on the front desk sent out for a spare from another Holiday Inn in the area . That's excellent customer service - thank 's Emma esp from my wife !
July 16, 2014
Rated 4.0 out of 5.0 by morlandmonk More staff needed
The hotel is clearly an older model, but still looking pretty good for her age!, the rooms are a little tired but absolutely fine. Staff were overall very friendly but the restaurant was a bit shambolic. Food was really nice, and presented very hot indeed, but I waited for 25 minutes for the bill before giving up and walking out. I did mention upon checkout that I owed for some drinks but was unable to make the receptionist understand, she was very friendly but seemed distracted. Breakfast was also challenging, at no point was I offered a second cup of coffee and my table was not cleared at all, there was very little room left at the end of the meal with 4 plates and dishes piling up! This is a very good location and, with a bit of staff training ( or maybe some additional staff), would be very good indeed.
July 13, 2014
Rated 4.0 out of 5.0 by Davehop Breakfast not to usual standard
Stayed here a few times and all has been OK. Today the breakfast was not to the usual high standard sausages burnt and fried eggs the yolks were congealed
July 8, 2014
Rated 4.0 out of 5.0 by Secola Pleasant stay with friendys staff
Enjoyed a pleasant stay with receptive and friendly staff who dealt most efficiently with the issues raised.
July 7, 2014
Rated 1.0 out of 5.0 by Westee Its suprising how one member of staff can ruin a reputation.
I have stayed here a few times before. Has always been good until now.
One member of staff was rude, in-attentive, stood close to me to try and intimidate me and ruined the stay.
I went to the pub down the road where I was treated really well, the food was better quality and cheaper.
I spoke to the manageress who said she would email me an apology and a free night on them to try and show how good they are.
I got no email and no free night. I will not return.
It's a shame because the breakfast staff are superb.
July 7, 2014
Rated 5.0 out of 5.0 by baddowdave Holiday Inn Bostocks lane
I currently work in Derby from Mon to Friday with some weekends.
I travel from Essex and have stayed continuously at this hotel since October 2012 to date.
The hotel is easy to find just off junction 25 of the M1 .Despite being close to the M1 it is very quite. You cannot hear the M1. The hotel it is surrounded by well kept grounds and parking is excellent so don't worry about not getting a space when arriving late.
The staff are extremely friendly and helpful and there is always a welcome.
I have stayed in single rooms and doubles and they are very clean and comfortable.
The food I have found always excellent as is the service, including room service.
The price is very reasonable.
June 30, 2014
Rated 5.0 out of 5.0 by Essex Lad Alround good experience
Usually stay at Holiday Inn Derby- Nottingham when in the area visiting family. Never failed to enjoy my stay apart from the cost of the breakfast, I have comes to terms with it as the food is always enjoyable hot well cooked..
June 26, 2014