Rated 4.1 out of 5 by 171
Rated 3.0 out of 5.0 by Jaxs1 Business Stay
Could improve the food
Needs more veggie options
Service good and clean room
October 7, 2014
Rated 5.0 out of 5.0 by MJC65 Easy to use for business stay
A pleasant hotel with friendly staff at the time of my visit. Easy access from the motorway, and plenty of on site car parking.
September 30, 2014
Rated 5.0 out of 5.0 by BekiRose Nice Rooms and Comfortable
We stayed just one night in the hotel. The room we had was very nice and clean and was well stocked with coffee and tea. The bed was very comfortable and I had a great nights sleep. The room was really quiet and dark thanks to the wood shutters. TV channel choice was excellent!
We ate dinner in the restaurant and were very very satisfied with our meal. The food was great and so was the service!
September 29, 2014
Rated 5.0 out of 5.0 by SexyBlonde Excellent location!
Excellent staff, excellent location, excellent value......what more could you want!!
September 24, 2014
Rated 3.0 out of 5.0 by Als01 Good service
The staff in the bar and restaurant are very efficient and friendly.
On this occasion the room was not so good, it was clean but their did seem to be a 'musty' smell to the room and not sure if it was the bathroom. The room was on level 1 so these may be older or due refurb?
As a prime spot for business travellers, it would benefit from a gym room.
September 15, 2014
Rated 4.0 out of 5.0 by walney Great Accommodation
Stayed here for 3 nights. We have used this Hotel on many occasions. Very friendly staff especially the staff at breakfast. Room good, bed comfortable, shower excellent. Breakfast could not be faulted everything anybody could want. When in the area would not stay anywhere else.
September 12, 2014
Rated 3.0 out of 5.0 by TonyW27 A short stay
The bed was hard and even the soft pillows ended up like bricks.
The pasta when delivered was cold and to make matters worse turned into rubber when heated under a grill instead of being cooked from fresh.
September 2, 2014
Rated 5.0 out of 5.0 by richie24 Great hotel
Great hotel, clean comfy rooms with very friendly and helpful staff. Will definitely stay here again.
August 31, 2014
Rated 3.0 out of 5.0 by Alan70 Could have been better
I have stayed in this hotel on previous occasions and always had excellent service and found the hotel to be clean with comfortable rooms and good food.
However on this occasion the food was not up the standard I am used to in Holiday Inns.
I booked on the b&b & evening meal price.
We waited rather a long time to be served in the restaurant and when the food came it was barely warm.
I did not complain at the time because I needed some food due to a medical condition.
I was prepared to overlook this as a one off but when I went down for breakfast the following morning there was a shortage of items of food for breakfast which they had not got and were waiting for a delivery
I spoke to the duty manageress about the problems and she could not have been more apologetic or helpful to resolve the situation.
I asked for Mark the manager to ring me later in the week to discuss the problems which he did.
The situation was resolved to my complete satisfaction and as I am sure this was a one off due to certain circumstances I will be going back to give them another chance and would not hesitate to recommend this hotel as I have always had excellent food and service here in the past.
August 29, 2014
Rated 1.0 out of 5.0 by Sinaben Cross roads Motel
I stayed in this Hotel for about 4 Months on and off. I use the IHG chain pretty much every week and this is the worst I have occupied. The rooms and hit and miss and there are no facilities like a Gym or swimming Pool. It’s on a large plot of land on the M1 so you would have though a little investing would happen but no, there is nothing to do.
The Food I suppose was the pushing point of me bothering to write a comment. The Menu is complete rubbish however when you do order something off said Menu it never comes out looking like what is described. The Specials are repetitive with no a great deal of thought gone into them. The whole setup is that bad It seems there is not a head chief in the Kitchen.. A School Dinner cook at best. Breakfast is also a let-down, tasteless is an understatement. After complaining week in week out and hoping things would change I have decided to move on.
The Positive from this Hotel is the staff, they are fantastic. Very Friendly and apologetic if things are not quite right.
The Hotel is good for one or two nights but if you are working in the area for a long duration I would seek better accommodation.
August 29, 2014
Rated 5.0 out of 5.0 by Haven't got one. Relaxed atomosphre-good service-great bed.
Last minute booking. very efficient young man spoke to me at length and Booked three of us in.
Well received and looked after.
great evening meal -better sleep after wonderful shower( in the pod!)
Very good breakfast--plenty of choice--novel pancake maker.
August 26, 2014
Rated 5.0 out of 5.0 by Tug145 Friendly and great quality
A very good quality hotel with easy access to motorway. Friendly staff who were welcoming and accommodating to my family and our dog. Large lawned garden with secure fencing. Large reception area which we were able to use for dinning.
Room was very clean, lots of space for us.
August 22, 2014
Rated 4.0 out of 5.0 by Notimpressed_2014 Best value for money
It's one of the older hotels but very well maintained and just a stones throw from the motorway but very quiet and relaxing.
August 18, 2014
Rated 5.0 out of 5.0 by crissie99 Comfortable bed
Comfortable stay over night, would recommend for a stop over. Staff very pleasant.
August 13, 2014
Rated 5.0 out of 5.0 by shye07 great ambiance and helpful staff
My family enjoyed the room.comfy bed and clean linens.staff smiles a lot
August 9, 2014
Rated 5.0 out of 5.0 by Rescue65 Great Nights Sleep
Comfortable room, bed.
Hotel clean and tidy.
Staff polite and courteous.
Slight disappointment in that breakfast on Sunday is not available until 07:30 and I had to leave at 07:15.
August 7, 2014
Rated 1.0 out of 5.0 by Biffa27 Poor Hotel
We had one night at this Hotel and it will be our last, we arrived to find a wedding going on the problem with the wedding was it was in the reception and bar area. the drinks at the bar were very expensive and the barmaid obviously wanted to be somewhere else. We are only happy it was a overnight stay any longer we would have jumped ship and gone elsewhere.
July 31, 2014
Rated 4.0 out of 5.0 by Hotel user Convenient and comfortable
Good value for money and a quiet and relaxing hotel.
July 29, 2014
Rated 2.0 out of 5.0 by richard1111111111111 Hairs in my bathroom
The reception staff were excellent
But the room was not clean, the bathroom had hairs from the previous night.
July 28, 2014
Rated 4.0 out of 5.0 by The happy gardener A Suprising Stay
When we first arrived at the Holiday Inn Derby-Nottingham we were very tired by having had a long journey from Dorset. Tired and weary we were greeted by courteous staff who made us feel relaxed and comfortable from the word go. Our room was a little tired in décor and the toilet was hard to flush but never the less everything was spotlessly clean and the towels white and fluffy and after the journey we had endured a warm shower and time to relax before we met with family and friends was most welcome. Breakfast on Saturday was a little hit and miss but was agreeable and we were away at a family wedding for most of the day. It was good to come back late to the hotel and relax again with a small drink before bed. The bed was so comfortable and the curtains in the room so good we did not realise we had over slept the next morning. Sunday breakfast was great and the staff were there to help and pamper without being intrusive. Leaving the hotel was as agreeable as arriving with no problems the bill was readily available and we went on our way content thank you Holiday Inn Derby-Nottingham for helping to make our weekend so comfortable and relaxed.
July 28, 2014
Rated 5.0 out of 5.0 by I have not got one good bed and nice staff
The hotel should have a designated smoking shed out of the way so as not to smoke when guests are entering or leaving the main building and more notices about quietness and manners because i think that a lot of guest are not concerned with other guests ie disturbing when they are leaving or returning to their rooms
July 27, 2014
Rated 2.0 out of 5.0 by a - london bad service at breakfast
my stay was spoilt by one menber of staff who did not know the meaning of customer service.
July 24, 2014
Rated 5.0 out of 5.0 by lilyofthevalley Comfortable and spacious room.
The hotel is very conveniently located, just off the motorway. Lovely spacious room, well furnished. Liked the sofa. Good breakfast. Friendly, helpful staff. I shall definitely stay again!
July 24, 2014
Rated 2.0 out of 5.0 by warm beer Overpriced warm beer
The bar staff do not like to be disturbed too much by customers and the Becks Vier is very warm. Woe betide you should you wish to have ice and lemon in a Bacardi and coke as this will be greeted by sulking bar maid.
July 19, 2014
Rated 5.0 out of 5.0 by buzzardexpress Front desk service
During our stay the hairdryer was not working and there was no replacement readily available in the hotel . Emma on the front desk sent out for a spare from another Holiday Inn in the area . That's excellent customer service - thank 's Emma esp from my wife !
July 16, 2014
Rated 4.0 out of 5.0 by morlandmonk More staff needed
The hotel is clearly an older model, but still looking pretty good for her age!, the rooms are a little tired but absolutely fine. Staff were overall very friendly but the restaurant was a bit shambolic. Food was really nice, and presented very hot indeed, but I waited for 25 minutes for the bill before giving up and walking out. I did mention upon checkout that I owed for some drinks but was unable to make the receptionist understand, she was very friendly but seemed distracted. Breakfast was also challenging, at no point was I offered a second cup of coffee and my table was not cleared at all, there was very little room left at the end of the meal with 4 plates and dishes piling up! This is a very good location and, with a bit of staff training ( or maybe some additional staff), would be very good indeed.
July 13, 2014
Rated 4.0 out of 5.0 by Davehop Breakfast not to usual standard
Stayed here a few times and all has been OK. Today the breakfast was not to the usual high standard sausages burnt and fried eggs the yolks were congealed
July 8, 2014
Rated 4.0 out of 5.0 by Secola Pleasant stay with friendys staff
Enjoyed a pleasant stay with receptive and friendly staff who dealt most efficiently with the issues raised.
July 7, 2014
Rated 1.0 out of 5.0 by Westee Its suprising how one member of staff can ruin a reputation.
I have stayed here a few times before. Has always been good until now.
One member of staff was rude, in-attentive, stood close to me to try and intimidate me and ruined the stay.
I went to the pub down the road where I was treated really well, the food was better quality and cheaper.
I spoke to the manageress who said she would email me an apology and a free night on them to try and show how good they are.
I got no email and no free night. I will not return.
It's a shame because the breakfast staff are superb.
July 7, 2014
Rated 5.0 out of 5.0 by baddowdave Holiday Inn Bostocks lane
I currently work in Derby from Mon to Friday with some weekends.
I travel from Essex and have stayed continuously at this hotel since October 2012 to date.
The hotel is easy to find just off junction 25 of the M1 .Despite being close to the M1 it is very quite. You cannot hear the M1. The hotel it is surrounded by well kept grounds and parking is excellent so don't worry about not getting a space when arriving late.
The staff are extremely friendly and helpful and there is always a welcome.
I have stayed in single rooms and doubles and they are very clean and comfortable.
The food I have found always excellent as is the service, including room service.
The price is very reasonable.
June 30, 2014