Rated 4.2 out of 5 by 137
Rated 5.0 out of 5.0 Great Hotel, Great Price :)
Got this hotel at a very cheap rate, Always stay here and the staff are lovely.
Only fault is that the cleaners are a bit noisy, even though you have Do not disturb on your door they still like to walk in and end up waking you up.
Probably best to advise the reception to tell the cleaners not to come in until you've checked out ?
December 28, 2013
Rated 1.0 out of 5.0 by NEVERAGAINWOULDISTAY would I stay again no.
toilet broke, door broke, long black hairs all over bathroom floor.
December 22, 2013
Rated 5.0 out of 5.0 by J4ewe The only place to stay when in the area
Great value for money, reasonable selection of items on the menu which are freshly cooked. Excellent staff - 5 star service at a reasonable price. Ample parking and far enough away from A1 to have a good nights sleep.
Why stay anywhere else.
December 18, 2013
Rated 4.0 out of 5.0 by Snackajack Very clean room , bedding and comfortable beds and pillows
Overall a very nice stay, nice and clean.
Friendly and welcoming staff, nice touch with mince pies and sherry!
Slight noise of neighbours in the early hours ( I may be a light sleeper)doors could do with a bit of sound proofing
Nice breakfast good selection of food
December 17, 2013
Rated 4.0 out of 5.0 by RMcB Good overnight stay
This one doesn't really feel like a Holiday Inn, but that's not a negative point. It just has a strange layout which is not typically Holiday Inn. I wonder if was original owned by another group?
Anyway, the hotel itself is fine. Not a top-of-the-range HI, but plenty good enough for an overnight stay.
Good value, and very convenient for the M1.
December 16, 2013
Rated 4.0 out of 5.0 by SnapperPGCC Good value for money in unexpectedly quiet location
Great food served in the restaurant - I can recommend the Rib of Beef. Be careful at the bar drinks are expensive though.
Hotel staff very polite and helpful. Large screen TV a bonus in room.
Cons about this hotel no free wifi which is atrocious in this day and age. If they added a leisure facility I would have given it 5 stars.
December 12, 2013
Rated 5.0 out of 5.0 by Richgl53 The best staff I have ever met in any IHG Group hotel
Amazingly friendly, helpful, cheerful staff made this one night stay fantastic. Everyone wants to chat, always smiling, exceptional!
The management have a real hands on approach and every single staff member act like they are part of a team who are their to give exemplary service. Well done to all
December 12, 2013
Rated 5.0 out of 5.0 by DurhamRed1 Its always a pleasure to stay at this hotel
Every time we stay at this hotel we are made very welcome by all the staff who work there. They are a credit to the Holiday Inn brand and always worthy of a mention, something that's very obvious from other guest reviews. The breakfast staff are absolutely brilliant - my young daughter loves meeting them all.
Rooms are cleaned to a consistently good standard and the whole facility continues to shine even though it is by no means the most modern building.
Whenever we visit we are always guaranteed a stress free experience which begins with a warm reception upon arrival and finishes with a friendly cheerio on departure.
Keep up the good work!
December 4, 2013
Rated 5.0 out of 5.0 by genie04 excellent breakfast
really comfortable two night stay, really friendly and helpful staff , and the breakfast was wonderful, room was very clean and tidy and the bed very comfortable
December 4, 2013
Rated 1.0 out of 5.0 by Debmat21 Over priced executive room none of extras specified
Very unhappy with my recent stay, I usually have a normal double room which I find good value and a nice size, hotel was almost fully booked so I had to go for an executive room at a cost of almost £30 more but it claimed to be more spacious with fridge, bath robes, newspaper, water etc.
Arrived to a room so small you could barely swing a cat, much smaller than even some of the standard rooms, the only thing the room had that was stated was the fridge which didn't work properly, no bath robes, no newspaper or water. The bed was so small my feet were sticking out the bottom and I'm only 5,6. I don't usually write poor reviews however I feel this has to be said as I feel this room was over priced and very poor for what's supposed to be an executive room at a much higher cost than the standard rooms.
Cannot fault staff in any way
November 26, 2013
Rated 4.0 out of 5.0 by RamblingOn Nice room. Restaurant got order wrong.
Very handy for the motorway, and a very nice executive room. Chose to dine in the hotel for once, but unfortunately order was wrong when it arrived. Quickly rectified. Please tell the waiter to stop saying "Surely" to everything!
November 25, 2013
Rated 4.0 out of 5.0 by rasc5913 Cost of breakfast
Although we had breakfast, I resent having to pay over £10.00
for breakfast when my wife only had cereal and coffee. The room tariff was reasonable compare other local hotels.
Had you put it in too the cost of the breakfast within the room rate I would have having happily paid. We enjoyed our stay and have used your hotel a number of times.
November 22, 2013
Rated 4.0 out of 5.0 by SallyAnn60 Yet another great stay!
As regular visitors at this particular Holiday Inn it yet again did not disappoint! The friendly staff from check in to check out were, as ever, extremely pleasant and efficient. The room was comfortable, and the breakfast spot on............
November 19, 2013
Rated 4.0 out of 5.0 by Sagittar Refreshing stop-over
A typical, practical Holiday Inn. Great friendly staff & everything as it should be.
November 18, 2013
Rated 5.0 out of 5.0 by Boyleyj1 Excellent
Good recognition as a platinum member, including points and a room upgrade.
New menu was a nice change.
Good polite service.
November 12, 2013
Rated 4.0 out of 5.0 by kj64 MY SON'S WEDDING
Excellent venue although some difficulty for guests finding it (many ended up going north up the M1 and had to double back) as signs on complicated roundabout not clear especially in the dark and torrential rain. Excellent rooms which where clean and beds comfortable. Once again with Holiday Inn's bar always disappointing with expensive keg beer that a CAMBRA member would not touch even if you paid him to drink it. With so many good Real Ales around now Worthington or Boddington's on draft is equivalent of 'Water Torture'. The food was disappointing with too much salad which was wasted. With so many youngsters there and a cold damp night - tons of Salad was not appealing. Overall it was what you get on the tin and cannot complain at the price although disappointed not to get Wi Fi in my room simply because I was only Club and my friend in the hotel got his Free because he was of a higher status. Last stay in Holiday Inn Express it was free for everyone.
November 12, 2013
Rated 5.0 out of 5.0 by 1250bandit Another great stay
Stayed here a lot this year it's everything you could ask for.
Very helpful friendly staff good location
Breakfast is the best
Will carry on staying here whenever possible
November 5, 2013
Rated 4.0 out of 5.0 by 1250bandit Great staff.
Stayed at many Holiday inns this year and Sandiacre is by far the best. All the staff from check in to house keeping and how could l forget Irene and her team on breakfast which is always hot and the coffee is the best I've had in any Holl Inn.
Well worth a stay here
November 5, 2013
Rated 5.0 out of 5.0 by Rover Value for money
Often stay at this hotel and yet again had good value for money and excellent attention from the very friendly efficient staff.
Booked our next visit for Christmas during our stay as it is so convenient for visiting family living near and is easily accessed from the M1.
November 4, 2013
Rated 5.0 out of 5.0 by Exewater Excellent Hotel
This hotel may not offer all the amenities offered by some hotels however it does offer quality at affordable prices topped by caring friendly staff making this hotel and excellent option. Rooms are spotless, roomy and comfortable. Food is available through a bar or resturant menu option with daily specials often added. The food is of a high standard, good portion size and affordable. Breakfast is the best! All on this topped off by probably the best staff team in any hotel in the uk.
November 2, 2013
Rated 2.0 out of 5.0 by Ellie1989 Woken up by fire alarm at 8:45!
We arrived at the hotel at 11:30 pm and was left waiting in reception for 15 minutes but just kept bein told that someone would be there soon, not what you want that late at night after a long drive when you just want to go to bed. Got to our room and our key card would not let is in so we had to then walk back to reception to have it re scanned twice.
Woken up at 8:45am the next morning by the fire alarm, went outside and had to wait for about 25 minutes in the cold. When asked what had happen I was told that there was a fault in the alarm so in my eyes that's the hotels responsibility and a waste of a fire engine turning up.
Breakfast buffet was lovely and checking out was pretty carefree but for the short period we were at this hotel I was not pleased with the service.
October 31, 2013
Rated 5.0 out of 5.0 by Blondie10 Fantastic food & service
Don't let the fact that the hotel looks a bit tired and needs an update. I had an executive room that was very clean and modern. What I can say is that I have never meet such friendly and helpful staff. The food in the restaurant was presented so well and was so tasteful. One of the best meals I ave ever had in a Holiday Inn in years
October 28, 2013
Rated 4.0 out of 5.0 by Lovelysweetpea Friendly hotel
The staff at this hotel are some of the best I have encountered, polite, friendly without being over-familiar and happy to help.
October 26, 2013
Rated 5.0 out of 5.0 Great Overnight Stay on Business Trip
Purchased the room well in advance for a great rate for such a lovely quite location. The staff on arrival was very nice and helpful. Felt very welcome. Had to ask for the exit code to leave the property in the morning with my vehicle. Otherwise a very nice and clean, comfortable accommodation.
October 23, 2013
Rated 5.0 out of 5.0 by Scarfell Great Stay - Good Service
A good hotel, clean tidy and friendly helpful staff just what I needed after a day’s travelling and working. The hotel looked a little dated but did not detract from the ambiance inside. I just thought the price of the meal and drinks was a tad high. Good choice at breakfast. Overall a great experience.
October 21, 2013
Rated 5.0 out of 5.0 by kpnut nice and quiet
nice and quiet.breakfast on sunday the staff seemed to close down on service.no full cream milk hard poached eggs cold bacon ect.
October 16, 2013
Rated 5.0 out of 5.0 by phil1000 Perfect after a day at the race track!
Really like this hotel. Stayed here after a race meeting at Donington park and it was very easy to find, just off the motorway.
Check in was fast and the girl at reception was very efficient. I was upgraded to an executive room thanks to the hotel recognising my IHG rewards platinum status. The room was very nice and clean with a comfortable bed and large flat screen TV.
My wife and I were welcomed at dinner by very pleasant and helpful staff and we both enjoyed our meal. The Breakfast was very good, loads of choice regarding the continental selection and the hot food was fresh and tasty.
This place has a nice feel to it. The atmosphere is good (great staff) and it seems well looked after - its spotless which is always a good thing to see! Its surrounded by nice grounds which look well maintained and a large free car park.
October 11, 2013
Rated 2.0 out of 5.0 by grumpyno9 grumpy
Room was clean and comfortable. Dinner in the restaurant was disappointing. Very limited choice and presentation very poor. Prices were top end, especially for wine. Very annoyed by 10% service charge which was not advertised on the menu.
October 8, 2013
Rated 3.0 out of 5.0 by gandtXcornwall Nice room, some staff not customer friendly.
Good location, straight off Motorway into Hotel.
Nice room, air conditioned, clean/tidy and we like the 'Japanese style' shutters on the windows rather than curtains/blinds.
Expensive place to eat and have a drink after a long drive to arrive mid/late evening.
1) Very small towels!
2) Staff not customer friendly.
Not a smile anywhere and very 'one paced' .. .. SLOW!
Undecided whether would recommend to friends/family.
October 4, 2013
Rated 3.0 out of 5.0 by GeoCol WI-FI
As I have indicated in previous reviews - the Wi-Fi prices are extortionate whilst at the same time the coverage and speed is pitiful. Clearly no account is ever taken of comments in reviews.
September 30, 2013