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Rated 4.1 out of 5 by 203 reviewers.
Rated 4.0 out of 5.0 by Hotel used for break while driving to London Clean, rooms quiet. Slightly outdated, but comfortable. Friendly Staff. December 24, 2014
Rated 3.0 out of 5.0 by business trip On reception the staff were not great at all yet the hotel was pleasant and maybe the member of staff which I had issues with di not understand me or had had a bad day. December 23, 2014
Rated 3.0 out of 5.0 by Tired Front of House Dining and Reception areas After a 7 hour drive to arrive at the hotel was a mildly depressing experience due to its location, but once inside it did not improve. I appreciate that the hotel was not new and was probably an old Post House but it was tired and flat and most certainly not warm and welcoming I use hotels normally about 3 times a week and use the hotel bar and dining facilities on every stay but the experience here was poor and did not reflect well at all on the IHG brand. I will be working in the area a lot over the next 6 months and even as a loyal IHG member I will have to think seriously about using this hotel. December 23, 2014
Rated 4.0 out of 5.0 by Good Hotel - But We have stayed in this hotel many times (and will again) but, the restaurant for dinner is ALWAYS COLD! It is fine for breakfast. We have resorted to wearing warm clothing for dinner time. The above said, the hotel has always been welcoming and safe, the food is very good both at dinner and breakfast (I like the pancakes). See you next year! December 18, 2014
Rated 5.0 out of 5.0 by A great hotel Stayed with team-mates and had 4 wheelchair users. We were very well cated for in terms of rooms and service. Restaurant was great and the waitress made a table for us with plenty of room. Would suggest an option when booking of requesting a room on the 1st floor. I am a wheelchair user but can use a normal room, however, my mistake, booked a room without thinking it might be on the ground floor. Thankfully the staff member was very helpful and escorted me to my room (which wasn't in the main building). Have emailed customer care with a query but haven't heard back, I'd appreciate if they could pop me a line. Thank you and would stay again! December 18, 2014
Rated 4.0 out of 5.0 by Nice clean bed and a warm room. I have stayed at this hotel a few times and overtime have found the rooms and breakfast very good. December 16, 2014
Rated 5.0 out of 5.0 by Great place to stay Everything perfect except some rooms are not accessible by lift, check when you book December 16, 2014
Rated 5.0 out of 5.0 by grteat hotel Room a bit tired, but generally clean and staff very good and helpful. Facilities great , food very good...and staff coped very well with packed hotel :) Would recommend , and will return December 13, 2014
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