Rated 4.1 out of 5 by 90
Rated 1.0 out of 5.0 by Debmat21 Over priced executive room none of extras specified
Very unhappy with my recent stay, I usually have a normal double room which I find good value and a nice size, hotel was almost fully booked so I had to go for an executive room at a cost of almost £30 more but it claimed to be more spacious with fridge, bath robes, newspaper, water etc.
Arrived to a room so small you could barely swing a cat, much smaller than even some of the standard rooms, the only thing the room had that was stated was the fridge which didn't work properly, no bath robes, no newspaper or water. The bed was so small my feet were sticking out the bottom and I'm only 5,6. I don't usually write poor reviews however I feel this has to be said as I feel this room was over priced and very poor for what's supposed to be an executive room at a much higher cost than the standard rooms.
Cannot fault staff in any way
November 26, 2013
Rated 4.0 out of 5.0 by RamblingOn Nice room. Restaurant got order wrong.
Very handy for the motorway, and a very nice executive room. Chose to dine in the hotel for once, but unfortunately order was wrong when it arrived. Quickly rectified. Please tell the waiter to stop saying "Surely" to everything!
November 25, 2013
Rated 4.0 out of 5.0 by rasc5913 Cost of breakfast
Although we had breakfast, I resent having to pay over £10.00
for breakfast when my wife only had cereal and coffee. The room tariff was reasonable compare other local hotels.
Had you put it in too the cost of the breakfast within the room rate I would have having happily paid. We enjoyed our stay and have used your hotel a number of times.
November 22, 2013