Rated 4.1 out of 5 by 168
Rated 5.0 out of 5.0 by J1965 Top Hotel
Located just off the M1 at Jct25 this Hotel is great for business and family's alike.
The greeting at check in is cheerful, polite and friendly as are all the staff.
Rooms are comfortable and clean.
The food is of a good standard, reasonably priced and tasty. breakfast is very good with a great team delivering very high standards.
Hotel would benefit a gym room similar to many of the IHG hotels.
Well worth a visit.
October 18, 2014
Rated 1.0 out of 5.0 by Shadow81 Not up to the usual standards
I stay at this hotel at least once a month - but on this occasion things were simply not good. Running out of something happens - being made to wait 20 minutes for it then to be told they don't have it is not. This wasn't the only issue - and they seem to have run out of most things. The service was also unusually poor - with long delays, wrong orders being delivered and the basics you would expect from a hotel of this class were simply missing. This was a business trip and meeting with colleagues and business contacts was embarrassing due to the poor service on this trip - reflects badly on my business. I hope this was a one off and things will get better - I will give them another chance, but if this is the standard they are now offering I would have to make an alternative choice.
October 18, 2014
Rated 5.0 out of 5.0 by Guest 121 Very clean room, very good breakfast
I was made very welcome by the reception staff. The room was very clean and comfortable with a selection of pillows. Tea and coffee making facilities in the room (could have done with more milk)
Room temperature was good, it was great to be able to get fresh air in the room by opening the window- you'd be surprised how many hotels it's impossible to open windows in rooms.
Very comfortable bed. Good toiletries in the bathroom- lovely hot powerful shower.
Staff at breakfast were lovely and very accommodating. I asked for gluten free bread which was provided with no fuss and was delicious. Cooked breakfast was very nice- would have liked more fruit on offer.
For the price- very good value for money- would definitely stay again
October 17, 2014