Rated 4.2 out of 5 by 92
Rated 5.0 out of 5.0 by DurhamRed1 Its always a pleasure to stay at this hotel
Every time we stay at this hotel we are made very welcome by all the staff who work there. They are a credit to the Holiday Inn brand and always worthy of a mention, something that's very obvious from other guest reviews. The breakfast staff are absolutely brilliant - my young daughter loves meeting them all.
Rooms are cleaned to a consistently good standard and the whole facility continues to shine even though it is by no means the most modern building.
Whenever we visit we are always guaranteed a stress free experience which begins with a warm reception upon arrival and finishes with a friendly cheerio on departure.
Keep up the good work!
December 4, 2013
Rated 5.0 out of 5.0 by genie04 excellent breakfast
really comfortable two night stay, really friendly and helpful staff , and the breakfast was wonderful, room was very clean and tidy and the bed very comfortable
December 4, 2013
Rated 1.0 out of 5.0 by Debmat21 Over priced executive room none of extras specified
Very unhappy with my recent stay, I usually have a normal double room which I find good value and a nice size, hotel was almost fully booked so I had to go for an executive room at a cost of almost £30 more but it claimed to be more spacious with fridge, bath robes, newspaper, water etc.
Arrived to a room so small you could barely swing a cat, much smaller than even some of the standard rooms, the only thing the room had that was stated was the fridge which didn't work properly, no bath robes, no newspaper or water. The bed was so small my feet were sticking out the bottom and I'm only 5,6. I don't usually write poor reviews however I feel this has to be said as I feel this room was over priced and very poor for what's supposed to be an executive room at a much higher cost than the standard rooms.
Cannot fault staff in any way
November 26, 2013