Rated 4.1 out of 5 by 122
Rated 3.0 out of 5.0 by MP10 My stay at holiday inn
The room was lovely, in the middle of the night some other drunken guests were very loud and tried their key in my room door. I am a young woman and as you can imagine i was very frightened! They then continued to swear at each other and finally found their room. I went back to sleep and after the small incident had a lovely sleep. I told reception in the morning and didn't get the response i was hoping for. Despite this the hotel and the grounds were lovely and i would definitely return!
November 21, 2013
Rated 2.0 out of 5.0 by JenniferC10 Heating pipes started clanking loudly at 5.50am!
Staff were good and room comfortable although the kettle did not work do staff bought a pot of tea to the room.
However sleep was rudely interrupted at 5.50am when what seems to be the central heating pipes starting making really loud clanging noises do I couldn't get back to sleep. Not good when I had a full days work ahead. I complained to staff and was offered an apology but no other incentive to return.
I have to stay one night a week in Nottingham. This week I am staying at premier inn where you get a refund if sleep interrupted. It really is important if staying away from home for work,
November 18, 2013
Rated 5.0 out of 5.0 by ingosixx Best Hamburgers in Nottingham
Compliments to the chef - best hamburger I have had in a long time, tastey, juicey mmm !
All in all good hotel, do need to improve or invest in new lifts - incredibly irritating when you are in a rush in the morning and the lift is painfully slow.
November 15, 2013
Rated 3.0 out of 5.0 by Crabbielady Average hotel
our room was near the lift which was fine except one of the lifts kept grinding every time it was used! we asked reception to order a taxi for 7 pm to go to a show but reception then let somebody else take it so we then had to wait a further 15mins for another one. they had to ring taxi firm several times to get one to arrive. breakfast was barely warm. all in all a disappointing stay at the hotel.
November 14, 2013
Rated 5.0 out of 5.0 by loobylou1 great sized room
Hotel was very welcoming and the staff were really great, rooms were a good size and comfortable.
November 7, 2013
Rated 5.0 out of 5.0 by bluecatluma Lovely short stay, quiet location but still central
This was our first stay at a Holiday Inn and it was a lovely experience. The hotel is in a quiet location but not too far out of City Centre. The free parking is definitely a bonus. Staff were friendly, polite and pleasant. Breakfast was a treat and very good value.
As our daughter is studying at Nottingham University it will be likely we will come back again as it is just 5 -10 min by car depending on traffic.
November 3, 2013
Rated 4.0 out of 5.0 by Elaine247 Clean comfortable great location
We have stayed in this hotel 3 times now and it's always a pleasure , rooms are modern and clean, staff are polite and helpful and location is great for city centre . Highly recommended. One of the better Holiday Inn hotels .
October 31, 2013
Rated 4.0 out of 5.0 by Dennynks Clean room and great service
The room is clean and comfortable. The staffs are friendly and helpful.
October 24, 2013
Rated 5.0 out of 5.0 by Callattention Helpful at reception
Asked for a quite room and got end of corridor on top floor - great thank you. Good quiet night as a result.
Shame still having problems with my reward card in this location (nowhere else!).
Breakfast great as ever.
October 21, 2013
Rated 5.0 out of 5.0 by Pharaoh72 Nice room
Nice room, comfort and relax. But the pillows, we couldn't sleep well on them because they are too soft. Good local as easy access to varies restaurants, fast foods, cafes, Sainsbury and many shops.
October 21, 2013
Rated 3.0 out of 5.0 by aaron1975 restaurant service lets it down
Although the food was great, 1 evening took 2 hours to get our food due to being unable to cope with a big group that were in. Staff were apologetic but could of done more.
Manager was supposed to call me the following day but didn't.
Rooms are ok but there was a mechanical unit outside that came on and off during the night.
October 20, 2013
Rated 4.0 out of 5.0 by Vicky82 Very helpful staff
The staff on reception and in the breakfast room were very helpful and responded to our requests with swiftness.
We have stayed in this hotel before as a family of 3 and would recommend it the only negative is that you can hear people talking and laughing in the rooms near by and in the corridors which can be disturbing at 1am!
October 16, 2013
Rated 5.0 out of 5.0 by ingosixx Helpful staff, very attentive and freindly.
Good location - Staff very professional, best I have yet encountered at Holiday Inns.
October 13, 2013
Rated 5.0 out of 5.0 by Mazzamor Rooms big enough for 4
Stayed with 2 children, 2 double beds were more than adequate and there was still enough space to walk around the room comfortably.
Only problem with the room was the temperature at night. We all slept on top of the duvet due to the heat.
The previously mentioned problems with the scrambled egg hadn't been resolved. Grey clumps aren't very appetising, but that is the only complaint about breakfast.
The website could be clearer about the child age and breakfast policy.
We had a comfortable stay only a leg stretch from the city centre and a bonus of free parking.
October 9, 2013
Rated 5.0 out of 5.0 by JohnnyS Excellent value for money
From friendly staff to confortable bedroom and excellent food in the restaurant. Small gym with adequate equipment.
October 7, 2013
Rated 5.0 out of 5.0 by Danny44 A great customer experience.....
A comfortable well laid out room with impeccable standards. The restaurant food was exceptional with a great menu to choose from and all served very prompt, considering the restaurant was fairly busy.....well done guy's !!
September 30, 2013
Rated 3.0 out of 5.0 by CBBlue As expected ...
I regularly stay at this hotel so have become used to the trouble free, accommodating nature of my stays here. There was absolutely nothing wrong with my stay but there was nothing exceptionally good either.
September 29, 2013
Rated 3.0 out of 5.0 by Gordon18 Breakfast service
The receptionist who checked me in was brilliant, very helpfull. Breakfast service was very very poor. I asked for a omelet nd salmon with scrambled egg, it took 20min for it to come, when I asked the server for it she said that the chef is preparing it from scratch, it will take some time. It does not take 20 min for a omelet to be prepared. The server was a young girl in the restaurant, she looked as if she did not want to be there. One of the most unhelpful servers that I have come across, working in the same industry I know that small things go a long way, but not with that attitude. Ad yes the omelet that came out looked as if it was just put on a plate for some to eat if they like it or not. I have the photo if it if you would like to see it. It was scraped from the bottom of the pan which was very certain.
On check out I mentioned it to the receptionist and he told me he will mention it to the hod. He also was very good in his service specially when I saw him working late evening and then early morning at work with a bright smile.
September 24, 2013
Rated 4.0 out of 5.0 by Jds5 Loyalty scheme is not working
This is my second visit where my visit is recorded as non qualifying.
I know from colleagues this is not an isolated problem as they are also getting this problem.
The first visit has Ben corrected but I do not want to have tan ongoing need to submit a missing points claim.
All priority club members should take note and check their statements
September 24, 2013
Rated 4.0 out of 5.0 by Djna Comfortable, good location, disappointing food
Quiet location by the canal marina in a retail park. Limited eating options nearby, only dull chain steak houses etc. about a mile from city, very nice canal side walk into town. Hotel itself was good, comfortable and quiet, helpful staff, and generally good place to stay on business trip. Only down side was the food: I ordered steak and ale pie: this was a bowl of stew with a disk of separately cooked pastry, simply not a pie. If they do not want to make a proper pie why put it on the menu? As a consequence I have no confidence in commitment to producing quality food.
September 22, 2013
Rated 4.0 out of 5.0 by LittleHorus A great room.
An enjoyable nights stay. The room was very clean and well appointed. Even though my stay was a Saturday night, and the room was on the ground floor, the room was very quiet. The only downside, was that reception could be better staffed. Otherwise, I'd recommend staying.
September 20, 2013
Rated 5.0 out of 5.0 by Heathandhel Lovely decor and lovely reception area
Lovely room, we had 2 double beds between the 3 of us. The bathroom had a lovely big mirror also.
Loved the bedding and the beds were very comfortable.
We ordered breakfast with our room but there could have been more information on what the breakfast was especially as we weren't sure if our 15 year would get breakfast. Website said free breakfast for 2 adults but didn't mention child's.
But apart from that, the breakfast was nice and the hotel facilities very nice thank you.
Would be happy to recommend this hotel and wouldn't hesitate to stay in another holiday inn.
September 20, 2013
Rated 5.0 out of 5.0 by Lou73 Fantastic Hotel , Air con needs to be fixed
We stopped at the hotel on route to York. We had a very good welcome From Chris on reception who checked us in quickly , he also made my 9 year old son feel very welcome ( my son actually said "I feel very important mummy ), the hotel room was lovely and the beds were very comfortable. Breakfast was faultless as were the staff . My only moan would be that the air conditioning wasn't working and at night the room was extremely hot, luckily I had a fan in my car so I had to pop down and get it . Even though it just circulated the hot air around. We are considering staying at the hotel again next year so fingers crossed the air conditioning will be fixed then. Thank you again to Chris on reception for making us feel welcome and taking time out to chat to my son whenever he passed reception .
September 12, 2013
Rated 5.0 out of 5.0 by UnHappyBunny1 Back to normal high quality service...
My last experience I do think was a glitch and was rectified quickly. This last stay was 'normal' and buy that as expected from HI, high standards achieved overall, Thanks, I will use again!
September 10, 2013
Rated 5.0 out of 5.0 by Jds5 1st class service to resolve a problem
On checking in I commented that I hoped the wireless network had improved from my previous visit. I was offered a cable but explained this would be useless as I wished to use my iPad and my company issued laptop is secured so a cable was not the answer. I went to the room and no wireless signal present. . I returned to reception and was immediately allocated an alternative rom with full service. An excellent resolution but the wireless network should be improved to back up the foc Internet offer.
September 7, 2013
Rated 5.0 out of 5.0 by kol78 Family stay
So so so comfy beds
Room was clean and tidy
Bath/shower nice and warm
Room smelled absolutely nice
Enough Tv Channels
Breakfast was so so tasty
Reviewed above by 5 yr old daughter
The hotel was very good for money, clean, tidy and the staff were very helpful. The breakfast was excellent and they brewed Starbucks. A good base for Nottingham if you are visiting places in a car. The hotel is about 10/15min walk to town centre with kids, but drive able in 2-5mins.
Location pro - out of town means free parking
Location cons - 10/15 min walk to town centre
September 2, 2013
Rated 4.0 out of 5.0 by markybebb good stay
excellent staff, starter was very slow coming (25 min wait), staff were very apologetic and gave 25% off the bill, the food however was fab.
September 1, 2013
Rated 5.0 out of 5.0 by ingosixx Excellent service
Very good ambiance and service was excellent.
Very good for meetings
August 30, 2013
Rated 3.0 out of 5.0 by MarkS1971 The good and the bad
First and foremost the restaurant food was excellent quality and value, the staff were very friendly and helpful too.
Now for the bad points, the wifi in the bedroom was slow and unusable which was really disappointing considering you have to pay for it - needless to say I got a refund.
Also the bar was poorly stocked, the first time ever I've known a bar to run out of diet pepsi. I ended up going across the road to a supermarket to buy some.
August 26, 2013
Rated 4.0 out of 5.0 by Nottshotel First time visitor
On arrival was greatest by friendly staff. Room clean and tidy, bed comfy and bathroom excellent. Quiet at night time, lovely for my daughter. Breakfast in the morning was an issue, full English was greasy and scrambled eggs very buttery. Also was expensive :-(
Staff friendly and accommodating
August 23, 2013