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Rated 4.1 out of 5 by 313 reviewers.
Rated 5.0 out of 5.0 by meet up in Oak brook Nice room clean inside. Good staff. WiFi is good. Meeting room easy to find and nothing interrupted the meeting. Restaurant is decent. Not used to these higher prices, but it is Chicago. Minor glitches was parking is not adequate, and the grounds needed attention. Debris was scattered all over especially near garbage cans. May 2, 2015
Rated 4.0 out of 5.0 by Business Location good for customer location. Grounds nice for the area. Good location, nice grounds and easy walk to good restaurants. Would use again. Need to have breakfast included for the price paid. Need to clean better. Dust in all of room. Need to clean HVAC and ducts, as most these where / are not clean. Need better soap and shampoo (unscented). April 30, 2015
Rated 5.0 out of 5.0 by Clean and Updated rooms Everything was great with the exception of the rude staff in the Bar iit was slow service and servers did not seem that happy We would of expected a fun friendly staff April 28, 2015
Rated 5.0 out of 5.0 by My Stay Front desk showed sincere customer appreciation. I felt very welcome. April 28, 2015
Rated 5.0 out of 5.0 by clean hotel friendly staff this was our 2nd time staying and will be back, hotel is clean and rooms are updated, staff is very nice and helpful April 27, 2015
Rated 5.0 out of 5.0 by Nice location Conveniently located to several shops and restaurants. Good value for the price. April 21, 2015
Rated 5.0 out of 5.0 by Great Stay Loved staying here! Nice, Friendly Staff. Clean Rooms. Close to whatever you need to do in Chicago. April 20, 2015
Rated 1.0 out of 5.0 by Absolutely Horrible! We arrived late at night after midnight and no one was to be found at the front desk. After waiting several minutes someone finally began to check us in. Once we made up to the room our room key did not work, I called the front desk from my cell phone. On the third call someone finally answered. I let the desk clerk know we were not able to open the door, her reply was I would need to come back down for a new key. When i arrived at the front desk she had went up to the room to open the. When we finally entered the room the bed was not made, there was garbage in the trash can and dirty towels in the bathroom, and reeked of cigarette smoke!! This was absolutely disgusting! It being so late in the evening we did not have the energy to complain or be switched to a different room. My belief is the room was previously rented/used in the same day, which I find absolutely unacceptable! As I mentioned we had arrived late and to make things even worse we were woken at approximately 8:30am by housekeeping pounding on the door as if the hotel was on fire and continued to repeat every hour until we had left. My wife and I we're celebrating our anniversary and to end what was a great evening in this manner completely ruined out weekend! I would hope this review is read by the hotel manager and corrective actions are implicated. If the survey had negative stars for rating I would have used them to rate this experience at the lowest possible! April 16, 2015
  • 2015-05-04T11:18:48.704-05:00
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