Rated 4.2 out of 5 by 65
Rated 5.0 out of 5.0 by Darah77 Felt like home
Staff were very friendly, beds were comfortable, everything was clean and comfy. Would highly recommend this place.
June 12, 2013
Rated 3.0 out of 5.0 by Don50 Need improve
Everything was OK except the telephone system. The phone in the room did not work and I told the front desk several times. Every time I need something I need to run to the front desk and no morning call and other phone call to my room.
June 12, 2013
Rated 5.0 out of 5.0 by JazzyPreggoChic Excellent service and nice area
Upon arrival hotel staff was very friendly. He informed me that the hotel would have a DJ that night and offered me a room on the other side of the hotel. I ended up visiting the bar later and had a great time. Service and food was excellent there as well. Located across the street from an awesome shopping plaza and about 2 minutes away from a mall. Only hang up was a noisy toilet, but I simply closed the door and fell soundly asleep afterwards.
June 11, 2013
Rated 4.0 out of 5.0 by Rocket1967 Location, Location, Location
Situated in a great location for business travelers this hotel gives the business traveler what he/she needs: a clean room at a reasonable rate. The staff is always friendly and there are plenty of eating options within walking distance.
One drawback: internet service is quite slow.
June 5, 2013
Rated 1.0 out of 5.0 by GinnyRN Not a pleasant stay
The most positive thing I can say about this hotel is that the staff seemed very polite and pleasant. Unfortunately that's where the positive comments end. There were many problems that we encountered during our stay. The Wi-Fi was not working at least half the time and I was told "we're working on it." The fridge in our room was not working and had a bad odor. I did not report this since we didn't need to use it. For the 3 days we were there I heard a noise that I thought was construction going on somewhere in the building. When we were leaving I discovered it was the elevator that made the noise. The final blow was the terrible TV situation. After turning on the TV we had to wait several minutes while it was acquiring a station. Sometimes the station that came on was for watching movies and we had to figure out how to get out of that screen to a regular channel. I mention that only because they tried to charge us for movies we never watched. Would we stay there again- absolutely NOT.
June 3, 2013
Rated 5.0 out of 5.0 by Jasheath Staff are wonderful!
The staff at this hotel far exceeded my expectations. I've had some pretty good experiences at hotels in the past, but I've never experienced such great customer service as I did at this Holiday Inn. Everyone was so friendly and accomodating. The room was clean and comfortable and the hotel was conveniently located within walking distance from shopping. If I ever were to be in the area again, I would most definitely stay at this Holiday Inn again, mostly because the staff made the stay so great!
May 22, 2013
Rated 5.0 out of 5.0 by GonzoSST Great Stay
Staff is Super Friendly and attentive. They accomadate any need you have.
FUN TO BE AROUND
May 20, 2013
Rated 5.0 out of 5.0 by Joyscales24 First time visit to Oakbrook Terrace
This hotel was perfect for my visit to Chicago. The staff was wonderful and it was convenient for shopping and great restaurants. I will definitely return to this location on future visits
May 19, 2013