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Rated 4.0 out of 5 by 205 reviewers.
Rated 5.0 out of 5.0 by Stay Great Stay! The hotel has a great location, great options, and a great team. I would recommend this hotel. Recognition was great. September 15, 2014
Rated 3.0 out of 5.0 by Average experience Dated bathrooms, manual lobby doors difficult to enter with luggage, marginal bathroom counter space, comfortable bed. September 12, 2014
Rated 5.0 out of 5.0 by Amazing Hospitality , Highly recommend !!! I have been recently staying at this hotel. I manage a staff of two hundred employees who travel frequently. I myself spend more than 200 nights a year in IHG hotels worldwide. You can see how imperative it is for my staff and me to be comfortable everywhere we go. I have been a devoted customer of the InterContinental Hotel Group for quite some time. The staff is exceptionally amiable and attentive. The experience of staying at this hotel has been immensely enjoyable. There are certain staff members who you always remember because of their amazing personality and customer service skills. I would like to specifically exemplify James the General Manager. James has been the absolute illustration of what an excellent customer service experience should be like. From his pleasant disposition, to his “can do attitude”, James has made my stay exceptionally comfortable and enjoyable. He's is a superb representative of this hotel, the entire staff and the IHG group. I would like to genuinely thank James for he's dedication, demeanor, and for exclusively ensuring my stay at this Hotel is nothing short of exceptional. It is because of staff members such as James, customers such as I continue to do remain devoted customers. In my many years of traveling all over the world I have never come across an employee such as he. September 9, 2014
Rated 4.0 out of 5.0 by nice but tired Nice staff, but building is in need of an update. A little worn. 7th floor hall way very warm, no apparent AC. September 8, 2014
Rated 5.0 out of 5.0 by happy traverler very attentive staff, clean rooms and great location August 30, 2014
Rated 5.0 out of 5.0 by Air Condition The hallways were very hot, it didn't seem as though there was any air conditioning. The hotel window was very dirty. August 26, 2014
Rated 5.0 out of 5.0 by Bar Louie The bar and restruant staff always make me feel at home. JJ, Paul, Boney, and most Important is Carol! For the most part the team is great. August 25, 2014
Rated 2.0 out of 5.0 by Gym was a disaster 2 of 3 treadmills were broken and the weights were strewn about. The staff should be cleaning and maintaining the fitness facility. August 22, 2014
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