Rated 4.5 out of 5 by 148
Rated 5.0 out of 5.0 by Tom425 Very nice stay
Comfortable and clean. Good service. The beds and linens are nice, had a very relaxing stay. The breakfast buffet was a bit pricey.
August 25, 2014
Rated 5.0 out of 5.0 by Jimxxy Great Staff
The front desk staff greet you with a smile and are a great resource if you have any concerns, problems or needs. Housekeeping staff take care of the rooms like they were their own. A hotel that you'll be pleased to come back to.
August 22, 2014
Rated 3.0 out of 5.0 by pgpa The Staff
The staff was very friendly and looking for ways to make the stay enjoyable. Also, liked the feature of adding in the breakfast buffet for a nominal fee; food was good and it was a great value.
August 21, 2014
Rated 4.0 out of 5.0 by Nancy2710 All good but fire alarm at 7 am Sunday morning...
We've stayed here many times as it's close to our daughter. It's a wonderful property with nice amenities and very comfortable rooms. It's well-decorated as well. We were disappointed on our last visit that a fire alarm blared for quite some time at 7 am on a Sunday morning. Apparently toast was burning in a party room where a bridal party was getting ready. I'm glad the fire alarms work well.....just wish they could have gotten them turned off sooner once they realized it was a false alarm. Things like this happen and hopefully management will be better prepared to get the alarm turned off sooner next time this happens. We would still stay at this property in the future should the need arise.
August 20, 2014
Rated 4.0 out of 5.0 vacation
I love the walking shower, nice accommodation. I will stay next time at same hotel
August 20, 2014
Rated 5.0 out of 5.0 by Gold Whites Hotel
I felt this was an excellent stay. Great food. Could use to update the exterior of the hotel
August 19, 2014
Rated 5.0 out of 5.0 by FSS82 Great Beds
The staff was friendly and helpful. The beds were FAB. We had a great stay.
August 18, 2014
Rated 3.0 out of 5.0 by Dr. SBee Good for a night or two
I have stayed here a couple times on business. I consider it a solid average. The location is handy, but not very inviting. No pleasant space to be outside, or walk.
The upsides: Lobby reception (beer, wine, snacks) for an hour each evening, the restaurant is great for dinner,,, the rooms have good chairs, and a fridge.
The downsides: industrial area, no microwave, thin walls, no other restaurants in the immediate area.
Nice staff, clean property. When I need a place for more than a night or two, I stay a couple miles away at another IHG property with more stores and restaurants adjacent to the property.
August 15, 2014
Rated 5.0 out of 5.0 by GWENV GREAT ROOMS
I HAD A KING SIZE BED AND I LOVED IT. SOFT PILLOWS AND SO RELAXING AFTER A HARD DAY OF TRAVEL AND WORK. THANKS
CAN I PURSCHASE PILLOWS?
August 13, 2014
Rated 5.0 out of 5.0 by Bub's Wife Loved it!
It was a group of us from Franklin, TN that stayed here. We came for the Chicago River Association Church function. We had no complaints! The stay was great and so was the staff!
August 13, 2014
Rated 4.0 out of 5.0 by vlun001 Crowne plaza - awesome
Great place to stay, very clean and the service is top notch. Thank you.
August 12, 2014
Rated 5.0 out of 5.0 by piper113 Excellent
This was my first time to the Chicago area. I was not expecting anything great - seeing the surrounding area - but the Crowne Plaza was fabulous. The staff was friendly, the rooms were comfortable and the food was good, I only wish we stayed more than a day so I could have used the lovely indoor pool! The location is close to other suburbs and downtown.
August 12, 2014
Rated 5.0 out of 5.0 by cplr staff helpful
as usual (i visit monthly), all was great and staff were courteous
August 10, 2014
Rated 5.0 out of 5.0 by Rose 27 Great
Feel comfortable and nice. I would like to come back again. Service and staff members are great.
August 9, 2014
Rated 5.0 out of 5.0 by Chicago gal Lovely hotel
I found that the Crowne Plaza was perfect for us. Several member of my family also stayed there for a family reunion.
August 8, 2014
Rated 5.0 out of 5.0 by CamK A nice hotel in the suburbs
Attractive interior and very comfortable room overall. Would have liked a dresser/additional drawers for a 5-day stay. we were 5 siblings and their children staying at the hotel for a family event. The young kids enjoyed the pool. The adults enjoyed the exercise room. Wish there were a few more tables
August 8, 2014
Rated 4.0 out of 5.0 by Miss 1 KO One Night in Lombard
I enjoyed my stay, clean, modern and friendly.
The sleep kit was quite the nice touch but I don't like lavender so I couldn't use it. Chamomile is less offensive.
August 7, 2014
Rated 5.0 out of 5.0 by rutled40 Great Accommodations and Courteous Staff
When first arriving at the Lombard Downers Grove Hotel, was a little bit concerned how the hotel looked based on the "curb appeal." However, once inside that concern went away - great renovations and accommodations!
August 6, 2014
Rated 3.0 out of 5.0 by jmps Business Stay
Property average. Rooms / suites dark (not much outside light) and depressing.
Restaurant food good but way over priced for the typical business traveler.
Will not return. I am staying at another IHG property in Carol Stream, IL at the time of this review. Much more comfortable and friendly to the traveling business people.
August 5, 2014
Rated 5.0 out of 5.0 by LA LUZ GREAT STAY
WILL RECOMEND THIS HOTEL., CONVENIENCE
LOCATED, CLEAN AND VERY GOOD STAFF.
August 4, 2014
Rated 4.0 out of 5.0 by CharlieDog2014 Everything very good except the internet wi-fi
Spent a couple of nights here while visiting family in the area. All about this hotel was very good - room was nicely appointed, clean, comfortable, and most importantly, quiet. Only quibble is with the hotel's wi-fi, which was basically unusable. I didn't want to stream movies, just check my e-mail, and even that was difficult because the signal kept dropping to nothing.
July 30, 2014
Rated 5.0 out of 5.0 by joebhio GREAT EXPERIENCE
I wouldn't stay anywhere else on my yearly trip to the area! Front desk staff Angela and night staff Mike went over and above to fulfill all requests. Kathy the van driver is a blast. Francisco at breakfast made each day memorable. We look forward to seeing him each year. Always gave us something to laugh at each day! And the mgr reception each day was a great way to unwind.
July 27, 2014
Rated 2.0 out of 5.0 by The husband vacation
Very disappointed with this facility. Smallest bathroom I've have ever seen or tried to utilize.
July 24, 2014
Rated 3.0 out of 5.0 by guest762014 Conference stay
My stay was ok.
The room needed some repairs, the wall mirror in the bathroom was not secured securely, and one of the lamps didn't hold the charger for my phone.
The maintenance staff was curt and not very helpful when I called about a problem with my phone, dialing zero on the handset was difficult.
The front desk staff was unable to help me ship conference materials home, didn't have any packaging material, and they told me the would give the package to UPS, but I had to call and make the arrangements. There was not a store within walking distance to the hotel to get shipping supplies.
July 21, 2014
Rated 4.0 out of 5.0 by DIANE7139 FRIENDLY AND CLEAN
one recommendation...ask if there is a wedding scheduled and request that your room is located in an area where wedding guests are excluded. After an event, people like to enjoy themselves and they can prevent you from having a good night's rest if you are near their block of rooms. Otherwise the hotel is very quiet and restful.
The area has lots to offer for food choices but the restaurant and bar in the hotel is really very good.
July 16, 2014
Rated 2.0 out of 5.0 by Spudster So So Experience
Lots promised, not so much delivered. Poor restaurant experience and poor Managers Reception Experience
July 14, 2014
Rated 5.0 out of 5.0 by Eddie755 Comfortable and cozy
It was a very close to where we were going and the room was comfortable, the beds were soft and the experience was wonderful. The front desk staff was exquisite and helpful.
July 10, 2014
Rated 4.0 out of 5.0 by Tweety2 Good breakfast
The complimentary breakfast had a large selection and tasted good. Nice facility. Slow service in the restaurant but otherwise fine.
July 9, 2014
Rated 5.0 out of 5.0 by J.Holland Hip and Comfortable
I love this hotel.
I spend 4-5 nights a week in a hotel and this is my favorite for comfort and style.
It's close to a major expressway, but not on one. So no busy traffic noise all night long.
When the restaurant parking area is full, you know all the locals are coming to dine. It's excellent. GF options as well.
I love the staff too. I only see the night time team and all are great.
July 7, 2014
Rated 5.0 out of 5.0 by Mathanne Great comfort, nice staff, great food
We enjoyed our stay at this hotel! The staff was so kind, rooms clean, and beds comfortable! We ate in the hotel restaurant several times! Excellent food! Mike was an outstanding server and deserves a raise or bonus for his service! We will certainly stay in this hotel and eat in this restaurant when we are in the area! Thank you!
July 3, 2014