Rated 5.0 out of 5.0 by Rancher8 Exceptional hotel property
I hardly ever fly out of Oakland, usually using SFO. I was very surprised by the quality and value of the Holiday Inn. Parking was free as opposed to an average of $25 at SFO hotels. The room was spacious, fresh, and quiet. I am no longer afraid of early morning flights out of OAK.
June 11, 2013
Rated 4.0 out of 5.0 by Shari808 New and Modern
My family and I enjoyed our one night stay here. The parking was adequate, the free shuttle service to the airport and from the BART station was very convenient. There isn't too much around the property, but the Bar and grill in the lobby was great. The service was very friendly. The rooms were spacious and very clean. The only problem we had was a smell in the room and hallways. Perhaps it's a new building smell? The AC was a little annoying in that it would cycle off and on. Really cold when on and then kinda warm when off. The fitness room was good, the kids enjoyed the small pool.
June 9, 2013
Rated 4.0 out of 5.0 by psmccaffrey Excellent location for early flights
Had exactly what we needed for a 6am flight. Food, drinks a comfortable bed and an upgrade to boot.
June 6, 2013
Rated 5.0 out of 5.0 by hilda77 Lovely Property
The property in Oakland California was a lovely
one and so very well kept. I would recommend
you putting it into your things to "stay".
June 6, 2013
Rated 5.0 out of 5.0 by fjm4 Excellent Service, Horrible Pillows
There was a slight glitch at check-in as the front desk person didn't seem familiar with our particular special, but it was fixed quickly. It seemed that the breakfast wait staff was slightly inexperienced. We laughed about it because it was like we ordered and they brought what they wanted. Close but not quite it. Pillows were horrible. I asked for additional pillows the 2nd night, they were at our room within minutes and were much better pillows. The shuttle service was perfect. Jorge, our waiter in the evening was perfect. So much so, that I have written a hard copy letter to the manager. I was confused about my coupon and tried to drastically overpay and overtip - he brought it back to me and to my attention! No lie. An honest and admirable young man. We will be back in a few weeks and will ask for the "good pillows" up front! LOL!
June 3, 2013
Rated 5.0 out of 5.0 by godisgreat Great stay and secure environment.
The stay is excellent. Usually I will be vary of some hotels due to not so good ambience. But, I felt really secure at this hotel and the ambience is really good. I enjoyed my stay here and the room is really neat and clean and I slept like a baby at night. My only complain is that there is no complimentary breakfast provided. Other than that, excellent experience.
May 27, 2013
Rated 5.0 out of 5.0 by wisbadger wonderful 2 king room
I had booked this hotel at the last minute, and was able to get two king beds. The room was very clean, not run down, very comfortable beds. We stayed for 4 nights. I wish it would have had a continental breakfast or fruit for guests. The neighborhood is a little iffy, but it was close to Walmart so we could get things we needed. The only drawback was that the fire alarm went off in the morning, we left the room and went down and no one had information about what happened, and it turned out it was food that burned in microwave on another floor, but it would have been nice if the staff would have told us, left us a message on the phone, or had staff at the stairs to tell the guests. Another guest told us what it was and that we didn't have to evacuate. it went off a 2nd time and we didn't go down at that time. I think the staff needs to be trained more in that regard. The good thing is that the alarm worked. I would recommend this location!
May 22, 2013
Rated 4.0 out of 5.0 by JenGo Overall, everything was satisfactory
I stayed here, for a weekend of Giants games. We purchased a a managers special package, that included tickets to use the Bart subway. They also have a free shuttle to pick & drop off at the Bart station. We utilized this service & it was very efficient. The station is in not too safe looking area & at night, we were a little nervous, but they were there to pick us up very quickly. The hotel was nice & the rooms were clean. The FD staff was average. friendly, but average. I asked the girl at check-in for a very quiet room, preffereably, not sharing walls with another occupied room. She gave us a connecting room. We didn't know it was occupied until later in the evening while they proceeded to stay up & blast their TV all night long. I would of called to complain, but they weren't really partying. It was the connecting door that allowed more noise to come through. We asked to move rooms the following night & were accommodated, with no issues. The hotel is very close to Oakland airport, if that's your destination. The hotel does not have an ATM, which I thought was inconvenient.
May 14, 2013