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Rated 4.5 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Great Experience I loved, loved this hotel. It was beautiful, bed very comfortable. Will definitely be my hotel of choice when visiting the Bay Area. February 28, 2014
Rated 5.0 out of 5.0 by Comfortable beds, great sleep! I was disappointed with nothing. I wish the room was a little less cost but it's still reasonable. The staff was nice and accommodating and the hotel was very clean and safe. Thank you. February 26, 2014
Rated 5.0 out of 5.0 by very nice and comfort hotel very nice and comfort hotel, close to airport, facility very nice and clean with good service, recommend and will choose again for sure. January 30, 2014
Rated 5.0 out of 5.0 by LOve this place! Best hotel in Oakland. I've stayed at the Holiday Inn Express in Oakland and its not as good as this place. The rooms are excellent and the Restaurant food is excellent. I will stay here again! Great JOB January 27, 2014
Rated 3.0 out of 5.0 by Need Safety deposit boxes in every room Overal average hotel with above average restaurant & sports bar. However rooms need to be furnished with safety deposit boxes. January 19, 2014
Rated 5.0 out of 5.0 by Practical travel to expensive city. I had a January conference in San Francisco and needed 2 rooms so my family of 5 could travel with me. We travel to spend time in the place we are visiting and not in the hotel. I seek a place to stay that is reasonably priced, clean, comfortable, safe, and near public transportation. This Holiday Inn exceeded all of my criteria. The rooms and hotel are immaculate and new. The staff is genuinely friendly without invading your privacy and keep the place running smoothly. There is a nice (small - how many people really utilize this anyway) exercise room in which I actually ran twice. They offer a free shuttle van which we took to the BART station every morning, never having to wait for more than 10 minutes. It is a 5 minute drive. In the evenings on the the way back we took the AC Transit since it is right across the street from BART but you can call the hotel and they will send the shuttle if you prefer. Overall this hotel is a great way to visit the bay area leaving you money to actually spend on restaurants, museums, and sporting events in the area. January 17, 2014
Rated 5.0 out of 5.0 by Excellent hotel Everything about this hotel was great. Not knowing where to stay since it was our first time in Oakland, I trusted the reviews. I am completely amazed at how comfortable and welcoming the staff is here. From the shuttle driver to the restaurant staff to the manager, nothing but kind and ready to serve you attitude. Will defintely return next Raider season. January 4, 2014
Rated 4.0 out of 5.0 by Abitrary amenities for IHG members We stayed a total of 3 nights at this facility. The first night, our party of 4 all received a complimentary bottle of water and a package of cookies for being a IHG members. When we arrived on a separate trip, just a few days later, the front desk staff only gave me one complimentary item and only because I asked. He said he could not give one to the rest of my family because they didn't have very many bags made up. I know it was just a bottle of water and some cookies, but it appeared to be an arbitrary move on the part of the hotel staff. (There were more than 4 bags visible on the back counter.) How are IHG members supposed to be recognized anyway? The policy should be consistent. Also $8 for parking is unreasonable. December 30, 2013
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