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Rated 4.5 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by great experience Hotel was easy to find and had easy access from the parking lot to the rooms. Staff was friendly and helpful. Was able to leave vehicle parked in the hotel parking lot while on vacation and was much cheaper than a park and fly. Hotel shuttle to the airport was easy to use when leaving and easy to find when returning. Hotel was clean. Service was great. October 27, 2014
Rated 5.0 out of 5.0 by Wonderful Experience This hotel met and exceeded all my expectation! Everything was great! Clean room, comfortable bed and pillows, good shower, excellent food in the restaurant, fabulous shuttle service and amazing service at the front desk. I will stay here again whenever I am in the area. I recommend this hotel VERY Highly. October 26, 2014
Rated 5.0 out of 5.0 by Great Location by OAK Airport and Great place to stay right by airport. Shuttle to the Raiders game. And even better - shuttle back. Decent restaurant. Comfy and claen room. Like the welcome gift. Will return. October 24, 2014
Rated 5.0 out of 5.0 by helpful staff every copntact I had with staff they were plesent smiling and always had a response that positive and/or solution based. October 22, 2014
Rated 5.0 out of 5.0 by clean, comfortable room the room was clean and comfortable and the staff was very friendly - especially the waitress that we had in the morning for breakfast October 22, 2014
Rated 5.0 out of 5.0 Clean and Affordable Very accessible, affordable and clean. Staff was friendly and helpful. I would definitely stay here again. October 22, 2014
Rated 1.0 out of 5.0 by Close to airport but loud The bar in the hotel hosts locals and they are very loud in the parking lot after the bar closes. If your room is anywhere near the parking lot, prepare to be woken from sleep between 2am and 3:30am. October 15, 2014
Rated 5.0 out of 5.0 by Nice hotel Very comfortable stay and great location. Hotel appears to be newly renovated, great job October 12, 2014
Rated 5.0 out of 5.0 by Employees A Hotel is a Hotel. The difference with this one is the Staff. From the Front Desk to the Restaurant, they are welcoming and attentive. As a professional business woman, I feel very safe at this location. October 9, 2014
Rated 4.0 out of 5.0 convenient location, pillows to soft and fluffy Great hotel but had two separate interruptions in my room. one was by the housekeeper who started to come in my room and was unaware I was there. She was very apologetic. this was at about 10 am and the other was by the maintenance guy who open my door at around 4 or 5 and I had just got back from the gym and was in my underwear. He also was very apologetic. I don't believe the rooms showed full . I would like some compensation for future use as you are my main provider of hotel use and I am traveling quite frequent now. October 8, 2014
Rated 5.0 out of 5.0 by Clean and convienient Hotel Hotel very clean, staff friendly and willing to help make stay enjoyable. Restaurant staff were excellent. September 28, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable room Excellent Holiday Inn. The staff members are very friendly and helpful. The rooms are comfortable and quiet. September 17, 2014
Rated 5.0 out of 5.0 by comfotable room The rooms are very well done and comfortable and the bar/rest was good. Great service bar menu good September 13, 2014
Rated 5.0 out of 5.0 by Fine Hotel Everything was great, good room, restaurant and bar, security, close to airport, and friendly staff. September 12, 2014
Rated 5.0 out of 5.0 by Great hotel with a wonderful staff The staff made sure my family had a very quick and easy check-in. They were very nice to my family. Every need was taken care of quickly. The shuttle service to and from the airport was quick and easy. September 11, 2014
Rated 4.0 out of 5.0 by Great Airport Location Overnight at this location for our flight out of Oakland. Secure fenced in parking. The staff was very friendly and courteous. The value for the room was good for a location so close to the airport. They offer a shuttle to the airport and many of the Airline crew appear to stay at this hotel. Room was large and spacious and very clean. The only "con" would be the lighting in the bathroom over the sinks was not bright enough especially for shaving. I would and will return to this hotel in the future. September 11, 2014
Rated 5.0 out of 5.0 by Excellent and Inviting Atmosphere Nice rooms and very comfortable conference rooms. Enjoyed the breakfasts and the weather was pleasant. September 11, 2014
Rated 5.0 out of 5.0 by First time stay. Very nice hotel, close to the airport, good value, and the only hotel offer a choice of 2 King Bed. Front desk staffs are friendly and helpful. Would definitely come back if I am in the area. September 10, 2014
Rated 5.0 out of 5.0 by A Great Stay I have stayed here before and I will gladly do so again. The service was near perfect. Front desk staff went above and beyond. They were attentive and worked to accomadate me. The suite was perfect. September 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Oakland Friendly. & helpful staff. Rooms were awesome & very comfortable September 4, 2014
Rated 5.0 out of 5.0 by Great Stay Staff upgraded my room because of a slight delay in readiness. Bar August 26, 2014
Rated 5.0 out of 5.0 by Would recommend for business travel Was originally slated to stay at another hotel for a business meeting, but not enough rooms were available for all travelers. Hotel was nice, but not very centrally located (you will need a car). August 21, 2014
Rated 5.0 out of 5.0 by Best Hotel in HI system This hotel is wonderful. They always acknowledge your status and upgrade you if they can. They always acknowledge your status. The rooms are great and clean and very comfy beds. You won't be sorry! August 21, 2014
Rated 5.0 out of 5.0 by My favorite hotel What can I say...the hotel and rooms were simply amazing. Will be staying at this hotel every time I come to Oakland. August 20, 2014
Rated 5.0 out of 5.0 by Great value, clean, and great service Clean rooms, comfortable bed, within walking distance of several restaurants. Polite, professional staff answered my questions with a smile and positive attitude. A little customer service goes a long way. I came away with a very positive experience at this location. August 19, 2014
Rated 5.0 out of 5.0 by Excellent Holiday Inn Very friendly and helpfull staff. Menu options were a little limited but my meal was very good. I definitely would stay here again. August 16, 2014
Rated 4.0 out of 5.0 by Great room The front desk was very nice and helpful! Only there for 2 days on business but my stay was good and if I needed to be back in Oakland I would stay there again! August 16, 2014
Rated 5.0 out of 5.0 by Large room, comfortable bed I was very happy with the size of the room, the size and comfort of the bed as well. August 15, 2014
Rated 5.0 out of 5.0 by Oakland Airport Excellent choice... some airplane noise. Quieter on the East side of the building I''l bet Francisco's italian 150 meter walk - quite good. August 14, 2014
Rated 2.0 out of 5.0 by Avoid food. Check bill. The restaurant was understaffed both in kitchen and on floor. Took forever to get food and delivered not as ordered and cold. Staff unapologetic, bordering on rude. Attempted to overcharge. Required written confirmation to consider charging booked amount. Had to ask twice before they actually changed it. Do want to give a positive shout out to the shuttle service provided. August 12, 2014
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