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Rated 4.6 out of 5 by 268 reviewers.
Rated 5.0 out of 5.0 by Great customer services Very friendly staff and very welcoming. They did everything they could to help us with every problem we had. Like in all IHG Hotels the staff is very well trained and very professional. The only thing that needs improvement is the Wi-Fi connection and speed and I would love to see a bigger variety for the breakfast. July 4, 2015
Rated 5.0 out of 5.0 by Great Traveler Hotel Right near Oakland Airport. Very responsive and courteous shuttle service. Very clean hotel with excellent internet. June 29, 2015
Rated 5.0 out of 5.0 by Great Service Great staff who went out of their way to be helpful June 25, 2015
Rated 3.0 out of 5.0 by OK stay Never stay over the ballroom. If there is a function going, it will keep you up. June 17, 2015
Rated 5.0 out of 5.0 by Exceptionally clean This hotel is very clean and secure. Everything looks new and updated. Staff are very friendly and helpful. June 5, 2015
Rated 5.0 out of 5.0 by Courteous staff and comfortable rooms We stayed comfortably for six days. The staff were helpful, courteous, and ready to make our experience enjoyable. Definitely plan to return on our next trip back to the area! June 4, 2015
Rated 5.0 out of 5.0 by good value, great property and location for travelers All around great experience - good food at the eatery, good service staff, and clean rooms over all. Very comfortable bed, lots of work space and good internet in the room, and the room (a king suite ) was spacious and quiet! The only weird thing was that the bathroom smelled like stale smoke when we first arrived (we did not report it, but did spray some air freshener and turn on the fan for a couple of hours, which cleared it out.) We stayed two nights and on the second day, we had to call housekeeping at 3pm 4pm and 5pm to get our room cleaned! Not good, if you're staying more than a night. It must have been a glitch, but just to put them on notice -- if a guest is staying more than one night, it's nice to have room service early in the day, so that you can relax after doing business all day. If it weren't for that, we'd give them excellent across the board. June 2, 2015
Rated 5.0 out of 5.0 by Feeling of a safe secure stay in Oakland Clean and safe stay in Oakland,Great attention to service by staff. Had dinner in the sports bar. Food was good and service was also good June 1, 2015
  • 2015-07-05T09:38:46.205-05:00
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