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Rated 4.2 out of 5 by 143 reviewers.
Rated 3.0 out of 5.0 by Good but "free internet" was worthless I was traveling in a country in which I needed to have internet access as my mobile data was shut off. I called the front desk several times to let them know my internet was not working... and got the explanation that too many people were on it so it wouldn't work. Very disappointing - would have like to have had a heads up that there was really no internet service!! It is supposed to be a benefit as an IHG rewards member. September 5, 2014
Rated 5.0 out of 5.0 by A great experience was had by all.. We like the fact that you have to swipe your room card for the to floor. The indoor balcony's are wonderful Great rooms and close to the go train. We always stay here when we go to the CNE :-) September 1, 2014
Rated 5.0 out of 5.0 by Great Service The breakfast eggs on the buffet are not edible, however when I mentioned that to a server she compensated by bringing me fresh cooked over-easy eggs free-of-charge! Thank you, great experience! The only problem with the property is that one elevator (lift) is out of order for the entire duration of our one week stay and a major inconvenience. August 31, 2014
Rated 2.0 out of 5.0 by Needs improvement We spent 4 nights at this hotel. The first room was not clean so we were moved to another room. Only one elevator was working during the entire stay, which sometimes meant a long wait. The doors to other rooms were extremely loud when closed. As a result, we were woken numerous times due to slamming of the doors. The last night we had to call twice to complain of a loud party across the hall in the middle of the night. Although the staff came to deal with it, it did carry on. Our key card stopped working on 2 occasions, needing someone to open our room with a key. We waited outside of the room with our food getting cold for 20 minutes. With all of these minor irritants, all we kept hearing was "I'm sorry", but nothing more was done about it. August 27, 2014
Rated 5.0 out of 5.0 Courteous and Friendly Staff The staff here were terrific. Willing and able to answer all my questions and needs. I'm on a very restrictive diet due to a chronic GI issue. The restaurant staff bent over backwards to make sure the meal they prepared was done exactly as I needed. August 26, 2014
Rated 4.0 out of 5.0 by Best Breakfast Ever! We recently stayed at this hotel for the Provincial Lacrosse Championship held in Oakville. We had a group rate and it was okay. I don't normally write reviews but I had to. The buffet breakfast that was included in our package was the best hotel breakfast I've ever had. Real eggs, sausage and bacon. An assortment of cereal and yogurt. If breakfast is a must for you when selecting a hotel, this is the place. August 21, 2014
Rated 2.0 out of 5.0 by Good location in Oakville - but that's where the good news ends! The hotel overall is in a good location if you want to get around the GTA area. The lobby and the parking lot is good - and the staff is better than average in their customer orientation and service attitude. However, this is more than offset by the poor and unreliable wifi coverage; the beds are of poor quality, the overall room furnishings and bathroom are dated and need a refresh. Overall, for the price we paid, there are other hotels in the area that offer better value. August 16, 2014
Rated 4.0 out of 5.0 by Excellent front desk staff We often visit this area and stay at this hotel. Great location, comfortable rooms and recently hired staff above expectations. August 15, 2014
Rated 5.0 out of 5.0 by Nice and big room We stayed there with our 2 dogs for a near by dog show and we had a big corner room, lots of space for the doggies. Love the look and feel of this very modern hotel "boutique style" The staff were very nice. The onsite restaurant was ok, very nice service but very noisy because of the way it's built with a fake ceeling which is open and lett all the noise from children playing in the pool come in. I'd say skip the restaurant on site and go in town at Julia Ristorante (5 min. from the hotel) sooooo good and they have a patio ;) August 14, 2014
Rated 5.0 out of 5.0 by Great Hotel! It was a great night overall can't complain about anything except that the tv stations did not work in the morning. August 14, 2014
Rated 3.0 out of 5.0 by not interested in doing this not too impressed. Quality of hotel is getting worse August 12, 2014
Rated 5.0 out of 5.0 by Great place to stay in Oakville Very pleasant stay. I'll be back again for another visit in the next months. This hotel is new and it shows. Everyone was very hospitable and the rooms are very spacious. The breakfast buffet was better than I thought it would be. Thanks for a nice stay. August 11, 2014
Rated 5.0 out of 5.0 by pleasent staff, great location we happened on this hotel by mistake, wrong exit, but very glad we did. everything was great staff, service, location and room no complaints. except and price of the breakfast buffet, its the only meal we ate at the hotel when we stayed there. we stay in holiday inn express when ever we can find them and have never had to pay for the breakfest buffet and paying is not the problem it is the price of the buffet that was a little high but the service was great. great small town a few blocks over with small shops and dining. we would stay here again if given the chance. August 11, 2014
Rated 5.0 out of 5.0 by Clean Facility. Friendly and helpfull staff I would recommend this Hotel. The only issue we had was the pool was too cool. There is not hot tub. We will stay there again. August 10, 2014
Rated 4.0 out of 5.0 by Great location Overall my experience was great. I could have used bath sheets instead of towels. The cleaning person should not disturb at 8 AM unless she knows that I left the room. My room was an inside room, make sure you ask for one facing to the outside, other wise you need to keep the drapes closed for the sake of privacy. August 6, 2014
Rated 3.0 out of 5.0 by Geht so Standard Holiday Inn alter Bauart. Nicht wirklich zu empfehlen, aber auch nicht besonders schlecht. Klimaanlage unzumutbar laut! Beim Frühstück musste für bestimmte Speisen zugezahlt werden, das habe ich so noch nie erlebt. Mitarbeiter freundlich! August 1, 2014
Rated 5.0 out of 5.0 by Excellent service and very comfortabe accommodations Excellent service, very comfortable room and bed, quiet area of hotel, good night sleep. Pet friendly, our dog was also quite content - calm atmosphere, room to move around and a nice clean carpet to sleep on. Central area of town and easily accessible to highways. July 29, 2014
Rated 3.0 out of 5.0 by TV The desk staff on the morning of the 12th, apologized for the problems I had and prompted rectified them. July 16, 2014
Rated 4.0 out of 5.0 by Well located clean Holiday Inn Stayed twice in July of 2014. Very good staff, nice hotel, I was told this was the "old" holiday inn, I would like to see the new hotel. This place is very nice, well located and staffed. Weekends are a little busy, might have some family packages.. not sure. July 9, 2014
Rated 5.0 out of 5.0 by room The room is very clean and neat, the bed is comfortable, the services are very friendly and nice. July 8, 2014
Rated 5.0 out of 5.0 by Exceptionally freindly and helpful staff Well worth the stay, they made it an above expected pleasure. June 30, 2014
Rated 4.0 out of 5.0 by Friendly and helpful staff Every staff member I met was friendly, took the time to chat with me and were very helpful. June 30, 2014
Rated 1.0 out of 5.0 by Need follow up Staff was friendly but did not follow up with issue June 27, 2014
Rated 5.0 out of 5.0 by Friendly staff & great value for what you get Quite impressed with friendly guest service. Great value for your money! June 26, 2014
Rated 2.0 out of 5.0 by Poor WiFi Overall the hotel was acceptable. It looks never and more modern from the outside than it actually is inside. Has very poor WiFi and thus not a good hotel for business travelers who may need to work in the evening! June 18, 2014
Rated 2.0 out of 5.0 by Outdated hotel but good service Hotel is overall in poor condition and outdated. Service was good. June 16, 2014
Rated 4.0 out of 5.0 by great customer service I will recommend. this place to anyone. The staff were attentive and very friendly both at the desk and at the kitchen June 13, 2014
Rated 5.0 out of 5.0 by great visit to oakville I enjoyed my stay at the Holiday Inn (Oakville)..Treated great, comfortable beds, clean rooms. Great Staff, friendly faces. Will definitely stay there on my next visit to Oakville. June 13, 2014
Rated 4.0 out of 5.0 by Competent staff Overall, very comfortable, clean and secure hotel. Dining room staff was efficient and professional. Room service was fast and food was warm. June 10, 2014
Rated 4.0 out of 5.0 by Good service Kind staff and lovely room. It met my needs for the purpose. Would like more reliable Internet. It was all right as I had a data plan when wifi was too slow. June 3, 2014
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