Rated 4.2 out of 5 by 104
Rated 5.0 out of 5.0 by jklinlondon A great experience was had by all.. We like the fact that you have to swipe your room card for the to floor. The indoor balcony's are wonderful
Great rooms and close to the go train. We always stay here when we go to the CNE :-)
September 1, 2014
Rated 5.0 out of 5.0 by Rockisland Great Service
The breakfast eggs on the buffet are not edible, however when I mentioned that to a server she compensated by bringing me fresh cooked over-easy eggs free-of-charge! Thank you, great experience!
The only problem with the property is that one elevator (lift) is out of order for the entire duration of our one week stay and a major inconvenience.
August 31, 2014
Rated 2.0 out of 5.0 by HCMG Needs improvement
We spent 4 nights at this hotel. The first room was not clean so we were moved to another room.
Only one elevator was working during the entire stay, which sometimes meant a long wait.
The doors to other rooms were extremely loud when closed. As a result, we were woken numerous times due to slamming of the doors.
The last night we had to call twice to complain of a loud party across the hall in the middle of the night. Although the staff came to deal with it, it did carry on.
Our key card stopped working on 2 occasions, needing someone to open our room with a key. We waited outside of the room with our food getting cold for 20 minutes.
With all of these minor irritants, all we kept hearing was "I'm sorry", but nothing more was done about it.
August 27, 2014