Rated 3.9 out of 5 by 44
Rated 5.0 out of 5.0 by Uncle Ed Z Visiting for a wedding
Stayed 4 nights. Clean room, friendly staff. I'd stay here again.
February 27, 2014
Rated 1.0 out of 5.0 by bianca33 Not what we expected
We have stayed at many Holiday Inns, this one was very poor. We are a family of 5 and booked a suite, but apparently they didn't have any left we were given a king bed and one pull out. How are 5 people supposed to use that bedding configuration? Why would I bother to book that room category if I'm not going to get it when I check in?
In this day and age what hotel doesn't have a fridge in the room? We had a horrible time trying to get one, and when we finally did the front desk staff then tried to take it away saying it was meant for one of the suites not us.
The heating unit was incredibly loud and obviously in need of repair. We called to the front desk and either it was never done or they couldn't fix it and just left it. Either way a little communication with the guests would have been appreciated.
Breakfast buffet was cold, little selection.
I have stayed at many Holiday Inns before (including a different one in Oakville) and this was a very poor experience.
February 12, 2014
Rated 3.0 out of 5.0 by Lee2014 Below average rooms but good service
Rooms were Below average and in need of an update. The heating was far from adequate considering the temperature outside. A single noisy wall heater which was supprising considering the temp outside was -20 at night in the end I turned the heating off to get some sleep. Bed was Ok but only sheets & blanket , no quilt so I had to use the other beds covers to keep warm. Staff were very pleasent and helpful, pool & spa was appreciated.
February 2, 2014
Rated 5.0 out of 5.0 by Jennifer2014 Highly Recommended!!
This is my second time staying at the Holiday Inn in Oakville, one for a wedding and second time this past weekend. There were a lot of conferences and large groups at the hotel this weekend and besides seeing the people there you'd have no idea there were large groups. The halls were quiet, everything was well taken care of, and the staff was wondering. I honestly think the staff at the Holiday Inn are beyond fantastic!
I screwed up my booking and originally booked for Friday instead of Saturday I didn't realize my mistake until late Friday night and the staff was amazing to fix it. When I checked in on Saturday they upgraded my room from a single room to a suite for no extra charge. It was fantastic!
The food in the restaurant is also great for breakfast. I have no complaints, I highly recommend it and once again thank you for amazing staff who are friendly and kind! I think Charles helped me check out in the morning and he was very kind.
January 13, 2014
Rated 2.0 out of 5.0 by Wedding Guest 2013 Poor night's sleep
Having stayed to attend a wedding we were understandably tired when we returned and just wanted a good night's sleep. Despite 2 calls from our room to the Front Desk to report a domestic disturbance in the room above us, there never really seemed to be a resolution. The disturbance went long into the night and began again a few hours later. We understood that it being New Year's Eve that guests would be in high spirits and a little noisier than usual so we didn't complain about the loud voices and boisterous activity in the hallway outside our door. The disturbance in the room above us was particularly upsetting as it seemed it get more violent with walls being hit and furniture being moved. I will say that the bed was extremely comfortable and the sleep we did get was decent enough. Wi-Fi service was spotty at best.
January 6, 2014
Rated 5.0 out of 5.0 by JDL17 Great Service
We were affected by the major ice storm that had blown through Toronto just before Christmas and our power was knocked out for 4 days.
With the temperatures dropping and no heat in the house we decided to spend the night at the Holiday Inn to escape the cold. Little did we know that the power would be out for 4 days and not come back on until Christmas Day at around 7pm.
Charles and the staff at the Holiday Inn made our stay very welcoming and they were amazing to deal with. I would say they went above and beyond for us during our stay.
Thanks Charles and staff for making Christmas 2013 a good one for or family under the circumstances.
December 29, 2013
Rated 4.0 out of 5.0 by Smitty59 Spacious room and comfortable furniture
Check in was quick and easy.
Staff were prompt and courteous. There was no tv converter to be found. I called the front desk, and a guy came up within 15 minutes. I even got a courtesy call back asking if everything was ok. That was nice.
Going out for the evening, I requested a taxi for 5:50pm, and the cab arrived right on schedule.
Room service for breakfast was quick, and even the eggs were still hot. $27, breakfast for two including tip consisted of ;bacon and eggs with toast and home fried potatoes. Coffee for two, with refill and juice for each.
You can't find a restaurant that gives you that for $27.
And all while still in pj's.
It was the best part of the morning.
Yes I'll be back...if she will date me again...
December 10, 2013
Rated 5.0 out of 5.0 by DFB27 Fantastic
Everyone was friendly. The room was very clean and the beds super comfortable!
Will definitely return and recommend.
November 3, 2013