Rated 3.8 out of 5 by 167
Rated 4.0 out of 5.0 by sidney13 service
nice and helpful
close to place business
attended to needs and prompt
could offer a discounted breakfast or a continental meal for guests.
July 19, 2014
Rated 4.0 out of 5.0 by Pahey Decor dated
Just renovaded but still old kind of decor with old furniture and some update fabrics for curtains
July 14, 2014
Rated 5.0 out of 5.0 by RDdevl comfortable bed!
we were pleasantly surprised at the comfort of the bed and how quiet the room was. There was barely any noise from the outdoors! Would definitely come back here again.
July 10, 2014
Rated 4.0 out of 5.0 by blat Good hotel but it remains somewhat dated even after renovations
I have stayed in this hotel many times and I will continue to do so in the future. Over time, this hotel has undergone renovations and updates but the overall look and feel of the rooms continues to be somewhat outdated and old looking, in both the bedroom area and the bathrooms. The rooms are clean and maintained on a daily basis but they just look somewhat tired and old.
As well, it is a small point but when I first entered the bathroom in my hotel room during my last stay, I noticed blue stripes on the tissues in the tissue dispenser. To me, that usually indicates the end of box condition. Sure enough, I needed one and pulled it out and there were no more tissues. I would thinking checking this item would be on a standard checklist to do for every room and on every day. It is hard to understand how and why this was missed.
July 10, 2014
Rated 5.0 out of 5.0 by Norm42 Comfortable stay
I found the hotel to be great. The only complaint I had was with the food. It was only the breakfast buffet but I found the food was mostly cold and the homefries were soggy. The cold greasy bacon and sausage gave me heartburn for the rest of the day. As I said the hotel is great and probably the rest of the food is great. I would still recommend this hotel
July 9, 2014
Rated 5.0 out of 5.0 by Suz21 Quiet
Although close to the QEW I was not aware of road noise and although the hotel was busy and there were a number of children about I did not hear people generally after about 9-10 pm.
The bed was comfortable and I did not find myself having a wrestling match with the pillows to get settled.
The room was clean and tidy each time I returned.
July 8, 2014
Rated 4.0 out of 5.0 by Whitey777 tea available in lobby
I would like to see tea/coffee available in the lobby. I did not want to wake my husband so came down to the lobby by myself and it would of been nice to be able to go and get myself a hot tea. This is something that I have always been able to get when travelling outside of Canada.
July 5, 2014
Rated 5.0 out of 5.0 by TRONQUIS BUEN SERVICIO
Excelente actitud del personal. Siempre saludan y te hacen sentir como en casa.
Además hotel muy completo.
July 2, 2014
Rated 5.0 out of 5.0 by Liny01 home away from home
Love this place. We keep coming back. Things have changed over the years in terms of renovating but it is still the warm inviting place we have been going to for the past 5 years. Close to everything we need when we go to Burlington. Clean rooms, comfortable beds, love the pillows. Excellent staff. Always a pleasure to stay.
June 25, 2014
Rated 2.0 out of 5.0 by JPJPJG Nice staff but hotel needs an upgrade
My room was interior and they did not have a king bed available
June 23, 2014
Rated 5.0 out of 5.0 by hambone2223 all was well
great place to stay. I would recommend this place to all. Staff, food, and room was great!!!!!
June 18, 2014
Rated 5.0 out of 5.0 by chickie12 great stay for wedding
We had a great stay. We were at local wedding and had no issues with hotel and staff were excellent.
June 17, 2014
Rated 5.0 out of 5.0 by Gus2 Comfortable bed
The hotel's beds are excellent. The hotel is close to the work office and the QEW making it reasonable for my travels.
June 16, 2014
Rated 1.0 out of 5.0 by bizzybee Very, very loud, all night.
Comfortable bed. Too bad we couldn't sleep. There was loud yelling and noise in the lobby area and in the hallways well in to 3am. With a 5am wakeup call, it was a nightmare!
June 11, 2014
Rated 5.0 out of 5.0 by Deerie A nice hotel by the highway
Generally very good--a very clean hotel with nice rooms, friendly and efficient staff, and good attention to detail. My one complaint would be the restaurant prices--they';re very high for what you get, but this also seems to be something of a generic Canadian hotel and restaurant problem overall.
June 9, 2014
Rated 5.0 out of 5.0 by GPinMadison Great Staff and Service
The staff at the Holiday Inn in Burlington, Ontario, were very friendly and eager to help.
June 5, 2014
Rated 5.0 out of 5.0 by partsguy1971 Clean room, great service
Rooms were clean and comfortable, able to get a good nights sleep.
June 4, 2014
Rated 2.0 out of 5.0 by manepele It was better the first time
No breakfast included. Not enough towels/shampoo in room. Hard pillows. Noisy. Our room backed to the centre court where kids where making a lot of noise for a long time.
June 4, 2014
Rated 4.0 out of 5.0 by mom2rsklr Week end Getaway
We had a great getaway! The staff was friendly and helpful, the room as bright, clean and cheery. Great area of the province to see
June 3, 2014
Rated 5.0 out of 5.0 by paulywoggly Great pool and space!
We enjoyed everything this hotel had to offer and as a family they had everything we wanted except for the treehouse childrens channel on the television selection!
June 2, 2014
Rated 4.0 out of 5.0 by kajulaMD Nice Hotel
The stay was nice over all. The staff is friendly for the most part.
The rooms are comfortable for when we where in them.
May 31, 2014
Rated 5.0 out of 5.0 by BikerDad Good value
The hotel is great. However the restaurant was not as good as I expected. We had a fairly large group and had made reservations. When we arrived the staff told us they were not expecting us and when they checked the book they found the info had been recorded. I understand we were originally slated to go to the Keg but decided to try the Holiday Inn. .
The food was not super. A steak dinner consisted of french fries with a steak sitting on top. I would have expected a better presentation and better quality meal.
On the other hand the hotel staff and service was terrific. If the restaurant can get its act together I would eat there in the future because it is more convenient than going out for dinner at the end of a long day.
I go to Burlington 3 times per year and always stay at the Holiday Inn.
May 30, 2014
Rated 5.0 out of 5.0 by Terrie39 Great place for a conference
I just spent the past weekend at the Burlington Holiday Inn while attending a conference there. The reception staff were super-friendly and welcoming, and other staff members like table servers or room attendants were very pleasant, too. The food in their Alloro restaurant was surprisingly good (definitely exceeded my expectations for a Holiday Inn!) and one small problem we encountered with our hotel room (the fuse blew in the bathroom while I was using the hairdryer) was fixed within minutes of my calling the front desk. It seems like the hotel was very efficient and responsive with the conference organizers, too.
May 7, 2014
Rated 4.0 out of 5.0 by RCNVR Staff
The frront desk staff was top notch. Did all they could to assist us in our stay and helped us in geting local transportation. My wife and I would certainly stay here again
May 7, 2014
Rated 3.0 out of 5.0 by tdownton Febreeze
Too much febreeze sprayed in the room. Informed the front desk and it happened again. Not good. I had to leave my room. Nothing was done about it. I would llke to be compensated. I could taste the chemical it was so strong.
April 30, 2014
Rated 5.0 out of 5.0 by Samia A. Incredible Service!
I lived in this hotel for over 3 years and the service of hotel staff was above and beyond expectations from day one. This was truly an amazing experience and I would recommend anyone visiting Burlington stay at this location. Hotel staff is quick to respond to every concern and always with a smile and welcoming attitude. The amenities are great, especially the large pool and tasty food at Alloro restaurant. I was truly sad to leave and wish all the Holiday Inn staff well!
April 27, 2014
Rated 5.0 out of 5.0 by speedyduflops Nice room, pleasant staff
I stayed at the Burlington Holiday Inn on April 10 and 11, 2014. I found the room to be pleasantly large and spotlessly clean. It was cosy and quiet, contributing to good sleeps. The staff were pleasant, at the front desk, the bar and for meal service. The food was excellent.
I would stay there again.
April 17, 2014
Rated 3.0 out of 5.0 by NF2002 Nice pool
Cold shower in the morning, I guess they were busy that day.
One interesting answer from the front desk lady when checking in. I asked if the breakfast was included. "No, you are on points". It could be said better so one would not be made feeling ashamed of using the points. Then, she did not acknowledged my Platinum Status either. Maybe it is a shame i use the points.
However, it is only one person and they were busy that day.
April 9, 2014
Rated 3.0 out of 5.0 by GalaApple/101 Nice people at front desk and nice room
Great people at front desk. Room was very nice but ice machine next door was noisy. Food in restaurant was excellent. Glad I didn't have a room near the pool as I don't like the smell of chlorine.
Want to confirm I get extra IHG points for doing this survey as advertised in the elevator.
April 4, 2014
Rated 4.0 out of 5.0 by toto2013 Room and service
The hotel was ok compare to other Holiday Inn I stayed at in the past.
I got one queen bed with sofa bed in the room. Usually I book double queen beds but that's what was available at that time. The sofa bed is never comfortable for sleeping. I was travelling with my family and my two kids 3 years and 9 years slept on it and my 9 years didn't sleep well. For the price I paid I should have gotten better room. Also when I stay at other Holiday Inn I usually book express which include breakfast something not available at this location.
Frankly, the only reason why I stayed at this hotel was because I was with a sport team.
I didn't have issues with check in it was quick and staff were very friendly so this was a big plus.
April 2, 2014