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Rated 4.5 out of 5 by 371 reviewers.
Rated 5.0 out of 5.0 by 7 Years & Never Disappointed! Just vacationed for 10 days at the Holiday Inn & Suites and booked my next stay while driving home! This was our 7th year in a row vacationing at the HI and had another amazing visit. Off season or during peak times like this 4th of July trip the staff & the accomodations never disappoint us. It's nice to see a hotel so well maintained year after year! The rooms are clean, comfortable and extremely spacious! The pools are the best in OC. This hotel has 3 pools, 2 outside & one inside. All pools are exceptionally clean and the pool decks have plenty of unbrella's and lounge chairs. The Poolside service is affordable and makes it ever so convenient to grab lunch or a drink without leaving the oceanfront pool deck. I honestly can't say enough about all of the fantastic family times I have been fortunate enough to experience year after year there. Our children are now between 17-21 and still want to vacation with mom & dad at the Suites because of all of our great times and memories made there thanks to the upkeep of the resort and the very friendly staff who work hard to make sure you leave happy! The location is ideal because it's right on the boardwalk yet out of the downtown craziness. The rooms allow for a great nights rest and the atmosphere is always pleasant. We feel so safe & secure there that our children are now beginning to stay with friends without us at times and I always have peace of mind because of the clientele that stay there and the good job management does of keeping things orderly & respectful for all guest at all times! Definitely an A+ resort for all ages. We have vacationed in the summer, had long off season weekends, celebrated many birthday milestones and had family reunions on site and have always been impressed with the food & service. I have referred many people and have never had one friend be sorry. I would highly recommend this full service hotel and believe it is definitely beyond any others at the beach. With the awesome staff; oceanfront boardwalk location; the large, clean and tastefully decorated rooms; the fantastic pools; the fine restaurants; onsite laundry rooms; a gym that keeps expanding and the courteous valet staff you are guaranteed a GREAT time! July 8, 2013
Rated 5.0 out of 5.0 by Last minute beach trip decided late to make a quick trip to the beach - mid-week. found this hotel at a great price in a great location on the boardwalk. - chose it because of the chain reputation. - this is a clean, well maintained property in need of some cosmetic updates in the room decor. - i had a terrific "suite" - queen bed with wonderfully comfortable mattress and bedding, corner jacuzzi tub, galley full size kitchen, dining/den area. bathroom had a terrific corner shower with 3 shower heads - very relaxing after all day in the sun. - all employees were polite, restaurant staff were all very good and food - (i only ate my breakfast there using the $10 upgrade) was excellent. ***i had a beach front room with a balcony on the 7th floor. minimal noise from boardwalk even though it was "senior" week. but great sounds all night from the ocean waves!! best part of the room.***** WOULD GIVE an EXCELLENT for room and comfort if the decor was updated.and IF they PROVIDED A BETTER TASTING COFFEE for the room coffee maker, LIQUID CREAMERS instead of the terrible powder packets that taste like ground cardboard and a choice of teas. July 8, 2013
Rated 5.0 out of 5.0 by Clean and Quiet I was truly amazed by the solitude of our room even though we were near the elevators. Front desk and housekeeping were very accommodating. It was an enjoyable stay. July 6, 2013
Rated 5.0 out of 5.0 by met all my expectations this hotel is awesome, I have stayed at this hotel on 3 different occasions and every time I have stayed it has been everything I would expect in a hotel. it is steps away from the ocean and very convenient to go back and forth to the pool and ocean if you have children or grandchildren. The rooms are very clean and roomy. Try the restaurant inside for breakfast it is great. The staff is great also! July 4, 2013
Rated 5.0 out of 5.0 by Awesome room!! The room was incredible. The bed was so comfortable. We all have never had such a good night sleep. We had room service one morning that was a delicious breakfast!!! When I return to OC, I will use your hotel exclusively. Can't wait to go back!! July 4, 2013
Rated 5.0 out of 5.0 by A Great Place for Family Fun We just had a 4 day stay here. The location is great, the rooms (suites) are a perfect value and provide beautiful views. In the end, it is all about the people. From the top on down, the property manager Chris B. and his staff are pleasant and professional and go out of their way to help you as the guest. We will return next year and stay here again. June 30, 2013
Rated 3.0 out of 5.0 by Condition of property is declining We have stayed at this hotel for the last 3 years. This year was the most disappointing of all. The conditions of the rooms have declined considerably. The screen door to the patio was very difficult to open, rooms were not cleaned on a consistant basis and actually had to be called 1 day since our room was never done, the bathroom lights were flakey, the toilet broke and my husband had to connect the flap back to the handle, the sleeper sofa my child slept on was broken. By the time these items were noticed we did not want to move rooms but the front office was informed but nothing was done except - "sorry and thanks for being a priority club member." We paid a considerable amount of money to whcih I would expect that same level of room condition. We will seriously consider staying at another facility next year if things don't improve. June 29, 2013
Rated 1.0 out of 5.0 by Not worth the price I recently stayed at the Holiday Inn Oceansuites hotel in ocean City, MD with my husband. I was encouraged to book a room as there were only 2 rooms left per the person on the reservation hotline. I paid A lot of money. I was told I can get breakfast for 2 for a small amount of money. The lady failed to tell me that it was a voucher, not the entire breakfast. The check in staff failed to give me that voucher until I asked 3 people about it. And the hotel didn't even have black olives for breakfast. I am sorry but the room was not worth all of that money. I have photos showing the rust on the refrigerator, closet floor, sprinkler above the shower, what looked like to be dirt on the shower floor, the jacuzzi had a broken panel. These items made it difficult to believe it was clean. I could not sleep well wondering about the cleanliness. The table on the balcony was not clean. The pool had sand in it. It really was not to the standards of a room for the money I paid. I am sorry for the negative feedback but it was very disappointing. I wish I had stayed at a nearby hotel for less cost and similar amenities. June 27, 2013
Rated 3.0 out of 5.0 by balcony Balcony was right near fans for the building. Very noisy. June 24, 2013
Rated 5.0 out of 5.0 by favorite place to stay in Ocean City my family really enjoys staying at this Holiday Inn, especially my grandson. the staff is alway nice and attentive, the pools are great and the location is wonderful We like it so much that we will be back in less than 2 weeks June 24, 2013
Rated 5.0 out of 5.0 by Great location and Very Nice Rooms The rooms are very large: A full kitchen, 2 queen beds and a large living room with a big flat screen TV and a sleep sofa. The 2 ocean front outdoor pools are amazing - and the pool side bar and food service is such a great feature. Everyone at the hotel was very helpful and friendly. We had a great time! June 24, 2013
Rated 5.0 out of 5.0 by WE LOVE HOLIDAY INN ON THE BOARDWALK! We had a blast at the Holiday Inn! It was so nice, the pool was very awesome for the kids, with the whirlpool and slides. Great view of the beach and boardwalk. Close to everything! Staff was super nice! Room was clean upon arrival. We are very happy with our stay and look forward to going again! Indoor pool and weight room was nice. Not too happy with the playroom, a pool table or futsal or ping pong table would be much more fun! June 23, 2013
Rated 5.0 out of 5.0 by BEST VACATION MY FAMILY CAN ONLY SAY GREAT THING ABOUT THE HOLIDAY FROM THE ROOMS TO THE FOOD AT THE RESTURANTS AND THE SWIMMING POOLS, BUT EVEN MORE THE STAFF IS JUST OUTSTANDING THEY ARE THE BEST I HAVE EVER ENCOUNTERED AT ANY VACATION SPOT. I WILL CLOSE BY SAYING WE WILL NOT GO ANYWHERE ELSE. June 21, 2013
Rated 4.0 out of 5.0 by great ammentities Hotel is expensive - but you are paying for a prime boardwalk location, a great kids pool, with additional outdoor and indoor pools. Staff is great. Rooms are a little outdated, but you are not in your room very much anyways. Great balconies overlooking the ocean. Check out day is a great convenience as you are allowed to use the pool and beach after checkout and they provide you with a changing room (small room with bathroom and shower) for when you are ready to leave - great convenience and value. June 21, 2013
Rated 4.0 out of 5.0 by Always A Nice Stay This is my #1 choice of all the places in O.C. Maryland. I hope the mattresses are replaced before we stay here again. I Hate to have to complain but the beds have become way too soft and sagging. June 18, 2013
Rated 5.0 out of 5.0 by Last Minute Reservations I made same day reservations for a last minute stay. We ended up getting an oceanfront room that was spectactular!! The room was clean and the staff was very courteous, friendly and helpful. I will definitely stay here again!! June 18, 2013
Rated 5.0 out of 5.0 by Great Family Place to Stay! My kids and I had a great time. It is close to everything and the staff is wonderful. We will be staying there every year. June 18, 2013
Rated 5.0 out of 5.0 by one of the best on the beach this was our third stay and i would stay again. great rooms, very clean,lots of room. two nice pools,and everything is kept neet and clean.the restaurant and bar area is enjoyable.The parking is convenient and the staff is polite and helpful. As you walk the boardwalk and compare hotels, this one looks the nicest. June 14, 2013
Rated 5.0 out of 5.0 by Best property on the OC Boardwalk We LOVE, LOVE, LOVE this property! This is the ONLY place we stay when we visit OC, Md (which is about 4-5 times per year). The property is directly on the boardwalk/beach and you can take the tram to the rides! Very clean, spacious and beautiful views! June 14, 2013
Rated 5.0 out of 5.0 by Best place on boardwalk period!!!!! If you are looking for a quality hotel with all the amenitties on the boardwalk look no further. The staff is super friendly, the roomsare fantastic. 2nd time there and love Ocean City and love this hotel. Great for families or just couples. June 12, 2013
Rated 3.0 out of 5.0 by Clean rooms & balcony a bonus! We used points for a birthday mid week getaway. Wish we would have known it was 'senior week" whole area was over run with 17/18 yr olds. Room was clean, great for larger party. We got an upgrade but didn't use the kitchen or living room. Would have much rathered a room with King bed and balcony. The point base was disappointing as we have used less points to stay in gorgeous intercontinental properties, in that respect we were disappointed. No gifts or perks ( besides upgrade) for Platinum members. Jacuzzi tub with shower was a little dated... a nice tiled large shower would suit the space much better. June 10, 2013
Rated 5.0 out of 5.0 by Perfect place for location and comfort We did not eat there so cannot rate food but everything else was perfect. Location is great and room was clean and most comfortable. Would definitely stay again. June 10, 2013
Rated 5.0 out of 5.0 by Great Stay We stayed June 1, 2012 - June 3, 2013. It was cold on the beach, but we had a wonderful kids pool with two slides that was heated and the kids could enjoy the water. They have a lazy river, but the pull was a little strong for the young children, but the pool was well supervised and safe. The bar was fun, the food good and two suites were just right for 5 adults and two young children. Close to boardwalk fun but not noisy.. We took the train down and back to the rides at the beginning of the boardwalk. Great weekend and can't wait to go back!!! June 8, 2013
Rated 5.0 out of 5.0 by Commodity Manager This is a must go to. Perfect for kids and adults. Rooms fantastic, this is our seventh year at this site and more to come June 7, 2013
Rated 5.0 out of 5.0 by Great Place to Stay With the exception of the hotel's limited parking and shower/tub did not drain properly, the food/drinks , room, and the Staff were all excellent. We will be back! Thank you. June 7, 2013
Rated 4.0 out of 5.0 by Nice Hotel and conveniently located and kids pool is great! still one of the better hotels in OC, there are only a handful of better ones and they are the newest. but this is our 6th year, unfortunately the place could use some updating....couches are worn, lighting needs brightened up and kitchens have minimal amount of items to use in them. I know you can inquire for things from front desk but that isn't always convenient. The roll-in shower is very spongy feeling and drains are slow. additionally I continue to inquire of easier access for handicapped, but it seems they don't want to have to use a parking spot as each year we return nothing happens....the kids pools is fabulous. June 6, 2013
Rated 5.0 out of 5.0 by Heaven on Earth A most wonderful place to take a family vacation! We can't say enough good things about this hotel. We have stayed there 15 different times and each time we receive the same high level of service and each time we think it gets better. 2 more weeks booked there for this summer, that should say it all. Don't miss out on the warm family pool if the ocean water is chilly and make sure to stop in the Coral Reef Cafe for breakfast, lunch or dinner. Great food with a great staff. Hit the bar poolside and then head inside for cocktails with the best bartender on the beach! The appetizers are great with a few cold drinks before you head out to walk the boardwalk at night. Perfect location, on the beach and boardwalk. The room staff is great too, our lovely housekeeper remembers us trip after trip and they are very accommodating. Be sure to stop by the front desk where you are always greeted warmly and receive top notch care. Grab some fresh fruit for an afternoon pick me up in the lobby, compliments of the hotel and hit the beach!!!! See you soon! June 6, 2013
Rated 5.0 out of 5.0 by Great Hotel Deluxe oceanfront suite with Jacuzzi in bedroom. Great view from 7th floor. Large balcony with table and chairs. Huge 3 head shower and double sink bath. Kitchen with everything you could need. 2 flat screen tvs. Room was very clean but furniture in Living room could use a update. Didn't care for the tile floor in the living room. Staff & service were very polite. June 3, 2013
Rated 5.0 out of 5.0 by Comfortable room and atmosphere Loved the room and balcony but wish we could have been overlooking the ocean. Did not seem to have all rooms taken and it would have been nice as a priority club member to have a better view. Instead we were placed in the only room on the 4th floor right above 3 large air conditioners, Room 401. Very noisy. We really had a bad 2 day experience with HI in Ocean City unlike all of the other HI's we have stayed in. To add to it all, the weather was terrible and we could not even go out on the boardwalk, no fault of the HI. June 1, 2013
Rated 4.0 out of 5.0 by floors Overall the room was OK but the floors and carpets should be cleaned. If they are this dirty in May, I cannot imagine what they will look like in august or September. May 29, 2013
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