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Rated 4.5 out of 5 by 417 reviewers.
Rated 4.0 out of 5.0 by Always A Nice Stay This is my #1 choice of all the places in O.C. Maryland. I hope the mattresses are replaced before we stay here again. I Hate to have to complain but the beds have become way too soft and sagging. June 18, 2013
Rated 5.0 out of 5.0 by Last Minute Reservations I made same day reservations for a last minute stay. We ended up getting an oceanfront room that was spectactular!! The room was clean and the staff was very courteous, friendly and helpful. I will definitely stay here again!! June 18, 2013
Rated 5.0 out of 5.0 by Great Family Place to Stay! My kids and I had a great time. It is close to everything and the staff is wonderful. We will be staying there every year. June 18, 2013
Rated 5.0 out of 5.0 by one of the best on the beach this was our third stay and i would stay again. great rooms, very clean,lots of room. two nice pools,and everything is kept neet and clean.the restaurant and bar area is enjoyable.The parking is convenient and the staff is polite and helpful. As you walk the boardwalk and compare hotels, this one looks the nicest. June 14, 2013
Rated 5.0 out of 5.0 by Best property on the OC Boardwalk We LOVE, LOVE, LOVE this property! This is the ONLY place we stay when we visit OC, Md (which is about 4-5 times per year). The property is directly on the boardwalk/beach and you can take the tram to the rides! Very clean, spacious and beautiful views! June 14, 2013
Rated 5.0 out of 5.0 by Best place on boardwalk period!!!!! If you are looking for a quality hotel with all the amenitties on the boardwalk look no further. The staff is super friendly, the roomsare fantastic. 2nd time there and love Ocean City and love this hotel. Great for families or just couples. June 12, 2013
Rated 3.0 out of 5.0 by Clean rooms & balcony a bonus! We used points for a birthday mid week getaway. Wish we would have known it was 'senior week" whole area was over run with 17/18 yr olds. Room was clean, great for larger party. We got an upgrade but didn't use the kitchen or living room. Would have much rathered a room with King bed and balcony. The point base was disappointing as we have used less points to stay in gorgeous intercontinental properties, in that respect we were disappointed. No gifts or perks ( besides upgrade) for Platinum members. Jacuzzi tub with shower was a little dated... a nice tiled large shower would suit the space much better. June 10, 2013
Rated 5.0 out of 5.0 by Perfect place for location and comfort We did not eat there so cannot rate food but everything else was perfect. Location is great and room was clean and most comfortable. Would definitely stay again. June 10, 2013
Rated 5.0 out of 5.0 by Great Stay We stayed June 1, 2012 - June 3, 2013. It was cold on the beach, but we had a wonderful kids pool with two slides that was heated and the kids could enjoy the water. They have a lazy river, but the pull was a little strong for the young children, but the pool was well supervised and safe. The bar was fun, the food good and two suites were just right for 5 adults and two young children. Close to boardwalk fun but not noisy.. We took the train down and back to the rides at the beginning of the boardwalk. Great weekend and can't wait to go back!!! June 8, 2013
Rated 5.0 out of 5.0 by Commodity Manager This is a must go to. Perfect for kids and adults. Rooms fantastic, this is our seventh year at this site and more to come June 7, 2013
Rated 5.0 out of 5.0 by Great Place to Stay With the exception of the hotel's limited parking and shower/tub did not drain properly, the food/drinks , room, and the Staff were all excellent. We will be back! Thank you. June 7, 2013
Rated 4.0 out of 5.0 by Nice Hotel and conveniently located and kids pool is great! still one of the better hotels in OC, there are only a handful of better ones and they are the newest. but this is our 6th year, unfortunately the place could use some updating....couches are worn, lighting needs brightened up and kitchens have minimal amount of items to use in them. I know you can inquire for things from front desk but that isn't always convenient. The roll-in shower is very spongy feeling and drains are slow. additionally I continue to inquire of easier access for handicapped, but it seems they don't want to have to use a parking spot as each year we return nothing happens....the kids pools is fabulous. June 6, 2013
Rated 5.0 out of 5.0 by Heaven on Earth A most wonderful place to take a family vacation! We can't say enough good things about this hotel. We have stayed there 15 different times and each time we receive the same high level of service and each time we think it gets better. 2 more weeks booked there for this summer, that should say it all. Don't miss out on the warm family pool if the ocean water is chilly and make sure to stop in the Coral Reef Cafe for breakfast, lunch or dinner. Great food with a great staff. Hit the bar poolside and then head inside for cocktails with the best bartender on the beach! The appetizers are great with a few cold drinks before you head out to walk the boardwalk at night. Perfect location, on the beach and boardwalk. The room staff is great too, our lovely housekeeper remembers us trip after trip and they are very accommodating. Be sure to stop by the front desk where you are always greeted warmly and receive top notch care. Grab some fresh fruit for an afternoon pick me up in the lobby, compliments of the hotel and hit the beach!!!! See you soon! June 6, 2013
Rated 5.0 out of 5.0 by Great Hotel Deluxe oceanfront suite with Jacuzzi in bedroom. Great view from 7th floor. Large balcony with table and chairs. Huge 3 head shower and double sink bath. Kitchen with everything you could need. 2 flat screen tvs. Room was very clean but furniture in Living room could use a update. Didn't care for the tile floor in the living room. Staff & service were very polite. June 3, 2013
Rated 5.0 out of 5.0 by Comfortable room and atmosphere Loved the room and balcony but wish we could have been overlooking the ocean. Did not seem to have all rooms taken and it would have been nice as a priority club member to have a better view. Instead we were placed in the only room on the 4th floor right above 3 large air conditioners, Room 401. Very noisy. We really had a bad 2 day experience with HI in Ocean City unlike all of the other HI's we have stayed in. To add to it all, the weather was terrible and we could not even go out on the boardwalk, no fault of the HI. June 1, 2013
Rated 4.0 out of 5.0 by floors Overall the room was OK but the floors and carpets should be cleaned. If they are this dirty in May, I cannot imagine what they will look like in august or September. May 29, 2013
Rated 5.0 out of 5.0 by Great customer service & very comfortable room All aspects of the customer service is excellent we have stayed here before & really don't want to stay anywhere else. The rooms are generous with full kitchen, firm comfortable beds & full living room. The lazy river is the best for kids & adults we had a blast especially reserving a pool side room where the balcony opens directly to the pool. Why stay anywhere else? Its like a 2nd home. May 29, 2013
Rated 2.0 out of 5.0 by shower and furnishings Showers are in the ceiling and water falls on top of your head. Not good for woman who did not want to wash her hair and generally not a good shower idea. Bathroom tacky. Sofa was so dirty, we called housekeeping who tried to clean it but finally just put a sheet over it. Hardly any lighting in sitting room. Could really use an update. May 27, 2013
Rated 5.0 out of 5.0 by Awesome place to stay with lots of room! My husband and I decided at the last minute to get away for a couple days so we could spend some special time together. The Holiday Inn Suites in Ocean City was the perfect setting. It was clean, very comfortable and we appreciated the roominess, along with having an Oceanfront view! All the amneties you could think of were available. We loved being on 17th street - not too far from the boardwalk - the location was perfect! Staff and Service and comforts of home were perfect! Thanks Holiday Inn for help making our getaway special! May 24, 2013
Rated 5.0 out of 5.0 by Great Hotel, first time experience. Visited this hotel for the annual car cruise on the boards. Staff was very helpful, assisting with a room upgrade in order to have two beds instead of one king and a pull out couch. Room was clean and well designed with the bedroom separated from the kitchen, bath, and living room by a privacy door. Location on the boards provided easy access to the beach and shopping. Will stay here again. Macungie, PA May 23, 2013
Rated 5.0 out of 5.0 by Holiday Inn Visit This is the first time that my wife and I had visited this Holiday Inn in Ocean City, Maryland and we could not have been more pleased. The room was beautiful, it was one of the physically challenged rooms, and it was right on the oceanfront. It was immaculately clean. The only complaint I had with the room was the bathroom. Since it was for the physically challenged I thought the bathtub would have been easier to get in and out of, but it was not. The side was very high. The staff was excellent and dinner in Hemmingway's was excellent as were the staff in the restaurant. We didn't use the pool facilities, but they were beautiful. We recommend this facility highly and we intend to return this coming September! May 22, 2013
Rated 2.0 out of 5.0 by Not what I expected Upon my arrival to the room as I walked in there was a beer can in the corner of the dinning room table on the floor. There was food particals in the kitchen sink drain. there was debrie in the dishwasher and was still there when I left. There was no dish cloth or tea towel in the kitchen. There was water on the bathroom floor. I called maintenance they came wiped it up said he had no Idea where it came from. He checked the room next door and said there was no water in there. I was suppose to have a room with queen size beds....these were not queen size. beds. The next day the maid service did leave clean towels in the bathroom, she cleaned the debrie out of the sink, but the debrie was still in the dishwasher. That night when I went to take a bath when I turned the water on to the tub , the floor got wet again. I suspect there was a leak from the tub to the floor. I ended up taking a shower. I was shocked to find that this Holiday Inn did not provide a continential breakfast unless you pay for it. I have stayed in other Holiday Inn's which were much more updated and did furnish a free continential breakfast. This Holiday Inn only offered apples, oranges and banana's..This was my first visit to Ocean City and I know now not to stay at this Holiday Inn and to look at the room before I reserve a room. May 21, 2013
Rated 5.0 out of 5.0 by Romantic Get-a-way My husband and I booked our room online and chose Southern View to save a few dollars. Upon check in the manager (Brian) upgraded our room to Direct Ocean Front. We have stayed here before and have come back because of the Excellent Customer Service from beginning to end and this trip was no exception. Dined in one evening and the drinks and food were outstanding. Rooms are so tranquil and relaxing it makes for a perfect get-a-way and if you can slip away during the week the rates are even better. Fresh towels and paper are delivered daily. Can't say enough good things about this hotel! Boardwalk location coupled with the very best Customer Service will ensure a satisfying trip to the wonderful shoreline Ocean City offers. May 20, 2013
Rated 5.0 out of 5.0 by Awesome Awesome view, very relaxing, would recommend this hotel. I love it here. Nice location. Will return again. Perfect for a Mother's Day getaway. May 20, 2013
Rated 5.0 out of 5.0 by Just Great People My family and I go to the Holiday Inn at least 5 times a year and seem to enjoy it more every time, my grandchildren don't want to go anywhere else. The folks at the Holiday are just fantastic and it seems like they are part of our family. May 18, 2013
Rated 4.0 out of 5.0 by Large suite with ideal location for beach and boardwalk. We visit this hotel every year for a 5 night stay because of the nice location to the beach and boardwalk. My family loves the fun kids pool. Always a fun time! The hotel has very large suites that are great but every year I come back the room seems more and more unkept. Meaning, sticky cabinets, dirty fridge(inside and out), unstocked dishes, utensils, and pots( had to call front desk to restock). Every day I had to call front desk because housekeeper never left a dish towel and rag to clean dishes with, even after I wrote the housekeeper a note to remind her to leave them. I don't feel I expect much, but I really shouldn't have to be bothered to call front desk every night asking for something. We love the large balcony with seating for dinner on it! If I could give advice to management, I just would say that in the off season have some of your staff do a major cleaning of each and every suite. Making sure it is properly clean and stocked for the start of the summer season. May 17, 2013
Rated 4.0 out of 5.0 by Great room & view Everything was great except the closed hot tub. I would have given 5 stars except the outdoor hot tub was closed. I understand the pool being closed as the high was 52 degrees, but with it being chilly the ability to use the hot tub would have been great. May 13, 2013
Rated 4.0 out of 5.0 by Great room for reasonable price I have stayed at the similarly laid out hotel just up Coastal. This room was as fabulous as one at that other hotel for a fraction of the cost. I would definitely recommend this facility to anyone. May 11, 2013
Rated 5.0 out of 5.0 by very helpful staff, clean rooms we enjoyed our stay there. The room was a good size and clean. Staff corrected shower problem right away. slight musty smell however when first entering room. We would definitely stay again. May 10, 2013
Rated 5.0 out of 5.0 by Great service, very good accomidations. My wife and I found the front desk and hotel staff first rate and very helpful. Hotel accomidations were also very good and well worth the rate paid. I found it noteworthy that this was the only hotel I have found (and I travel a lot) that give gests a discount on cost of soft drinks purchased from the machines on each floor. A little thing maybe-but reflects good customer focus. May 7, 2013
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