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Rated 4.5 out of 5 by 526 reviewers.
Rated 4.0 out of 5.0 by condictions after heat was fixed, only amount of tv channels and uncomfortable liv rm furn were concerns value was excellent apart from these November 10, 2014
Rated 5.0 out of 5.0 by Very clean and friendly with great staff and service. Excellent place to stay. Would recommend to all, stay at least 1 day, just to get a taste of comfort. November 9, 2014
Rated 4.0 out of 5.0 by Beautiful facility and very nice staff Overall, our stay there was a very nice experience. The physical plant is exceptional and the front desk staff was pleasant and professional. However, the housekeeping needs some work. The kitchen floor was sticky and the pots, pans and silverware were greasy and poorly cleaned. But, at least the bathroom was clean and the bedding is first class. The ocean view is stunning and the sound of the waves great for sleeping. November 9, 2014
Rated 5.0 out of 5.0 by Great stay! The room was so nice and the beds were so comfortable. We really liked having the full kitchen and two separate rooms. The private balcony was great too. The only thing we disliked was the shower - it was a rainfall type, but the water sprays were very thin and not concentrated - it was hard to rinse your hair. There are also a couple of surprising perks - use of the washers and dryers is free. and the sodas are only 40 cents apiece - the hotel's cost. We will be back. November 8, 2014
Rated 4.0 out of 5.0 by our girls weekend able to relax and enjoy the oceanfront view, even though it was cold and rainy one day we were able to enjoy the comfort of the ocean front corner suite. November 7, 2014
Rated 5.0 out of 5.0 by relaxing stay My brother and I got two rooms for a weekend getaway mainly for the kids. But to my surprise it turned out to be a great weekend for us.The hotel was awesome,the staff were great.the room was perfect.. i'm looking forward to going back sooner than later. November 6, 2014
Rated 5.0 out of 5.0 by Great Oceanfront Hotel This is an awesome beach getaway. Indoor pool is only disappointment due to being in a large open area and is very cold. November 5, 2014
Rated 5.0 out of 5.0 by Fantastic Stay!! Everything was fantastic!!! Loved the view from our room and everyone was incredibly nice!! Thank you for a time to remember!!! We will be back!!! November 5, 2014
Rated 5.0 out of 5.0 by Great Service This is the first time that we stay more than one night at Ocean City, MD. Normally, we travel more to Virginia Beach and we stay between a 3 to 7 days, at least three times through the year. I was very satisfied with the service, My family is planning to change our plan vacation and getaway for the next year and stay at this hotel. November 5, 2014
Rated 5.0 out of 5.0 by perfect my husband and I booked a corner room for October 23-26. we walked up to the desk to check in and the staff was laughing giggling smiling, ( I love seeing happy people) they got into the room on the 4th floor! the pics online are nice but entering the room it was just perfect!! the bed the tub the shower all around great. our stay was cut short (our son was sick) we got a call from home early Saturday morning and had to hurry back that staff was soo understanding helped us with an issue we had on a change from the food place (we didn't eat there but had a charge) they took care of it we was scadder brains stressing the 2hr ride home to our sick 10 year old the staff was so sweet to us! weve stayed before, and we will be back again soon, awesome hotel wonderful staff really great place November 4, 2014
Rated 5.0 out of 5.0 by Great time on the Ocean I took my staff to Ocean City for a belated birthday present. it was off season but the hotel was top notch and a great get away before the snow flies up north. I will be back again the room and view was excellent. the crab cakes in the restaurant can use some work. I will definitely stay here again. November 4, 2014
Rated 5.0 out of 5.0 by Excellent Accomodations Love the relaxing tub Everything you need We stay here in the off season when we stay at a hotel. A little pricey in the summer November 1, 2014
Rated 4.0 out of 5.0 by Off Season is The Best I loved this room. I very much enjoyed having the sliding door open and listening to the ocean as I drifted off to sleep. I cannot even imagine staying here in season when the boardwalk (and pool right under the balcony) is going full blast. But that's Ocean City. You either really like the "action" or you go someplace else. Gorgeous facility, and I would consider staying here again, in the off season. October 30, 2014
Rated 1.0 out of 5.0 by Poor customer service On arrival we requested another parking pass, only to be told there were none available unless we wanted to pay the full price of another room. When walking away from the desk, another guest, whom the hotel staff obviously knew, requested another parking pass. They immediately were ready to give one to him, however, when they saw us turn around because we had over heard the conversation, they pretended they were not going to give it to him. They waited for us to walk away, however, we watched from the doorway as he was given a parking pass. We went back to the front desk manager who down played the situation. Very poor service! Also, never even recognized that we were platinum rewards members. Our room was also at the back of the hotel overlooking the air conditioner loft which ran all night long. Couldn't even sit on the balcony because of the noise. We requested every day to be moved, however, no attempt was ever made by the staff to make this happen. On our next to last day there, I went to the front desk to ask again to be moved only to be told they had "just given" the only upgrade available away. I asked how they could do this when I had been requesting for 4 days straight and was told "we have too many IHG people to keep track of, too bad!" I also did a hotel review and asked to be contacted. I was never contacted. One last thing, on my daily trips to the front desk there was always someone complaining and the staff would discount their rooms 50%. Why wasn't everyone given a discount then. This hotel is so overpriced for the quality of service. Too bad. October 23, 2014
Rated 4.0 out of 5.0 by Not very clean rooms The room we stayed in, the dishes were dirty. We had to wash them before using. There was stale cookies, candy wrappers and stale candy under the beds. The top burners on the stove were so out of whack it made cooking very tricky. I was really let down. We have stayed here many times but I feel this hotel is going down hill! October 22, 2014
Rated 5.0 out of 5.0 by Excellent service and comfortable suite This hotel is a great place for a wonderful relaxing vacation at the beach. The entire staff is always trying to make our stay the best it can be. The suite is clean and very comfortable, good beds, a choice of pillows, large bathroom, nice kitchen area, an extra sitting room, beautiful balcony with a fantastic view of the ocean, three swimming pools and a few steps away from the beach. it is truly our place at the beach. October 18, 2014
Rated 5.0 out of 5.0 by Lovely Weekend at Ocean City Exceptional value and professional staff at Holiday Inn Ocean City October 17, 2014
Rated 5.0 out of 5.0 by Surprisingly Outstanding! It had been a long time since we had stayed at any Holiday Inn - in fact, at least 30 years! As a result of significant improvements, our stay at this particular Holiday Inn was absolutely wonderful! The location of the hotel is outstanding, the suite was great, and, above all, the staff was the most cooperative, competent, and helpful that we've dealt with in ANY hotel - and we've stayed in MANY! Our compliments and we will be returning EVERY time we come to Ocean City. October 16, 2014
Rated 5.0 out of 5.0 by Clean, clean, clean! Great staff, clean room and in a great location too! Would recommend staying here to anyone going to Ocean City, MD! October 14, 2014
Rated 5.0 out of 5.0 by Perfect Location and Relaxing Room We loved having a kitchen so we could enjoy OC without dropping a ton on food. So close to the boardwalk and steps from the sand. Great comfortable bed! We brought our baby and felt very welcome as a family. October 13, 2014
Rated 5.0 out of 5.0 by Three Day Stay in October The whole stay at Holiday Inn Ocean City, Maryland was wonderful. The hotel, rooms, service and location were just outstanding. The on-site restaurant was excellent with great selections for Breakfast, Lunch and Dinner. The hotel staff had excellent customer service skills and the hotel itself was it tip-top shape..modern, clean and friendly. I would recommend Holiday Inn Ocean City to anyone visiting the area. Job WELL DONE! October 13, 2014
Rated 4.0 out of 5.0 by Great stay. Had a great time visiting with my grandson. He had a blast in the outdoor pool. October 13, 2014
Rated 5.0 out of 5.0 by Very nice staff Check in was quick , room was clean , internet was fast . Food at this hotel was really quite good. Room Service was fast and presentation was nice . October 11, 2014
Rated 5.0 out of 5.0 by Great Stay at a Great Place Have always enjoyed the stay here. Looking forward to staying again . Enjoy everything about Ocean City the golf , the boardwalk, the great restaurants . October 10, 2014
Rated 4.0 out of 5.0 by Been there before and will go back The suite is in need of updating. The staff were very attentive and courteous when were made our recommendations known to them about updating the suite, Yes, I will be going back to that hotel. October 9, 2014
Rated 5.0 out of 5.0 by The beautiful hotel along with a fantastic staff As we have come to expect the staff just added to the great amenities of this fantastic hotel. There is not one thing that was not 5 star. We will certainly make this our long weekend get away destination. October 8, 2014
Rated 5.0 out of 5.0 by Great value and location for a fall visit Very nice hotel and location during the fall season at Ocean City, Maryland. The hotel is right on the boardwalk and the price was very resonable. Great views of the ocean and the bay. Rooms are clean, new and large. The Ocean City area is a very underrated golf destination. There are at least 10 great courses within a 25 minute ride from this hotel. October 8, 2014
Rated 5.0 out of 5.0 by Vacation Get-away Had a good stay at Holiday Inn and Suites Ocean City, MD. Usually camp at Assateague Island State Park but unable to camp any more due to illness. Liked the 2 room kitchen amenities in the Holiday Inn and Suites. LOVED the beachfront view! October 7, 2014
Rated 5.0 out of 5.0 by You just can't beat this Holiday Inn We have been coming here every year since they opened. It never disappoints us. We usually get the exact room we booked, or one very close. We would never stay any where else. October 7, 2014
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