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Rated 4.5 out of 5 by 444 reviewers.
Rated 5.0 out of 5.0 by excellent stay really enjoyed the hotel and the time at Ocean city! August 15, 2014
Rated 4.0 out of 5.0 Spacious rooms Nice location, spacious rooms, but hotel and rooms need updating, kitchen needs more utensils, plates, cookware. August 14, 2014
Rated 5.0 out of 5.0 by Just the best place in OC to relax and be pampered From top to bottom the very best place to stay in ocean city MD! Clean classy hotel, friendly and hard working staff, beautiful setting. Family oriented, safe, massive kiddie pool that our entire group (28 ppl) hang around all day with the little ones. Hats off to manager Brian, who always makes things effortless for us every time we visit the place. This was our 14th summer there, and it's the only place we will ever stay in OC....Highly recommended! August 13, 2014
Rated 4.0 out of 5.0 by Nice location for families It was nice that my tween and teenage children could walk the boardwalk for food and entertainment. Although the room could have been cleaned better. Very dusty on furniture. August 13, 2014
Rated 5.0 out of 5.0 by Another Great Vacation Stay We have been to this Holiday Inn on the Boardwalk now for the fourth time and each time it gets better and better! The cleanliness of the room was drastically improved from last year( I did complain in an email to the management). We couldn't be more pleased with Terri. The front desk staff was extremely attentive and friendly. The location is ideal! Right on the boardwalk what can one family ask for. The kids pool is a total bonus. This is the first year we really ate a lot of lunch at the pool. The service at the pool was great! These girls work! We had a corner suite ocean view which is great. The floor had new carpet and the furniture in our room was new. VERY NICE! I would highly recommend this hotel and give it a 5 star. August 12, 2014
Rated 5.0 out of 5.0 by great service and very clean hotel We have stayed at this hotel previously and will continue to do so each time we visit Ocean City Maryland. It has nice size suites and is very comfortable for my family of six. The kitchen has everything that you would need to stay for the week. The bathroom was a very nice size and the staff was very prompt on bringing us towels when needed. I absolutely loved having a washer and dryer on our floor to wash up towels and clothes during the week. I highly recommend this hotel. August 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly staff This is our fourth visit to Ocean City over 12 years. We have stayed at Holiday Inn Hotel and Suites for all 4 vacations. Our visit was just as nice as our first. Very cooperative maid and front desk staff. Pool areas clean. We would highly recommend this hotel. If we return to OC, this Holiday Inn will be at top of our list. Only two suggestions for improvement. One, replace the sofa/bed. It was not very comfortable to sit on. Second, monitor the older people that are in the children's pool. Teenagers/young adults are too rough around smaller children. You are creating a very dangerous situation as large people are coming down slide. Parents/grandparents should have access if necessary. Possibly some type of age/height restriction for children. Lifeguard, if that is what they were, did little to control rough play (pushing, wrestling, cutting in front of lines of smaller children). August 12, 2014
Rated 4.0 out of 5.0 by general appearance rooms are starting to need needs pool needs painted...general wear and tear needs to be addressed...still the best place to stay at Ocean City!! :) August 11, 2014
Rated 5.0 out of 5.0 by Great pools This is the third time we have stayed at this hotel. We have been vacationing in Ocean City, MD almost every summer for the last decade. We have always stayed in a Boardwalk hotel. This place is pricey. But the spacious suite, large bathroom, excellent location on the Boardwalk, and various amenities make it a good value. It is so convenient to switch from the beach to the outdoor pool, to the indoor pool, to the the hotel room, back to the beach, etc. I have always been very impressed at how clean the place is, even at peak tourist season. While the price is high, the oversized rooms/suites are a must for large families, especially if people have different TV show preferences. The only complaint I have is that the WiFi was not all that good. If you wanted to stream a movie it was very spotty. Just surfing the internet could be slow, and every time you had to log back in you had to supply the access code, which was inconvenient. In the past I never had an issue because there was a hard ethernet port in the office area and I would use that. For all the benefits of wireless routers, they still cannot compare to a hard wired connection in terms of speed and reliability. This year, though, that ethernet port was no longer present and I had to use the WiFi. Overall, though, I highly recommend this hotel just steps from the Boardwalk. While the price is steeper than I would prefer, basically it's the old adage: You get what you pay for. August 11, 2014
Rated 4.0 out of 5.0 by family vacation stay hotel was very nice, great ocean view, a bit pricey, but ok August 10, 2014
Rated 3.0 out of 5.0 by Cost vs quality Have been staying here for the past 15 years. Good location especially with kids. Pools are nice for kids. Love the available laundry facilities. Price goes up significantly every yr. however, and suites are beginning to show wear. Doesn't seem like any money's going into maintenance. Used to send postcard with $100 off a weeks stay but that hasn't happened for 2-3 yrs. Nice incentive to spend the wk. Not sure we can afford to keep coming here every year - lot of money and not so sure it's worth it anymore. August 8, 2014
Rated 4.0 out of 5.0 by wonderful vacation spot Pricey, but not out of line with other nice boardwalk hotels. I have to say that our stay this year was wonderful. Great spot on the boardwalk, great kids' pool, kids' meals are free in their restaurant for breakfast and dinner, and the service this year was absolutely wonderful. The wait time for food in their cafe and restaurant is much improved over previous years, the housekeeping staff was just dynamite this year, and the front desk folks were pretty cordial. This hotel offers a great poolside towel service, and fresh fruit in the lobby. This was just a really relaxing family vacation. Thank you, Holiday Inn. The only major detractor was their internet connection. Aside from a couple of hours in the early morning or a half hour or so in the evening, their internet speed went to a crawl, to the point where it was pointless. 20 seconds of internet for every 3-5 minutes of hang time. I suppose it's too many people logging on for their capacity...but when it's consistently that choked up (we stayed for 6 days), they need to fix it, stop advertising it, or start charging for it to limit its use. It sounds like I'm complaining about a freebie, but some people who really need internet connection (like me) may mistakenly book here. August 8, 2014
Rated 5.0 out of 5.0 by great stay We love this Holiday Inn. The staff are always pleasant, helpful, August 7, 2014
Rated 3.0 out of 5.0 2014 Visit Overall I am satisfied with OCS. However, the room was not clean. I had informed the front desk and they informed housekeeping but the room was still was not clean. Upon check out when I again mentioned that the room was not clean, they were very upset that it had not been taken care of. After 12 years at the same hotel, this was the first time I experienced this. August 7, 2014
Rated 5.0 out of 5.0 by Never a dull moment! We enjoy this property so much that we have come back several years in a row and intend to return for many more family adventures! The staff and amenities cannot be beat in Ocean City! August 6, 2014
Rated 1.0 out of 5.0 by Disappointed this time around This was our second visit to this hotel. We were so disappointed in the room cleanliness and overall standards. We did complain twice to the front desk but there really wasn't any difference in our room. It is very unfortunate as we vacation yearly in Ocean City. Looks like we will have to find another hotel next summer. For the prices charged room cleanliness should be a given. August 6, 2014
Rated 5.0 out of 5.0 by Wonderful Experience This was a wonderful experience. While Holiday Inns are typically nice, clean and convenient, this stay location was outstanding. Being directly on the boardwalk and the beach was great! When we were done in the sand...we went to the pool for a late lunch only steps away. The poolside service was outstanding. We took advantage of the boardwalk location as we were able to park our car on the first day and never needing it. We biked in the mornings, walked to mini golf, walked down to the rides and dinner right on the boardwalk. Overall this was truly relaxing and we will be back for sure! August 6, 2014
Rated 4.0 out of 5.0 by grandchildren enjoyed the pools We brought our Grandchildren with us and they enjoyed all of the pools August 6, 2014
Rated 5.0 out of 5.0 by Mananger Brian is AMAZING!!! My family and I stayed are this hotel for along weekend to just relax and listen to the ocean. When we checked into our room and went to open the sliding glass door to enjoy our ocean view....there was only buildings! I called down to the front desk and expressed to them that this must be some mitake, that I had booked our room for an ocean view. The person at the front desk got me the manager Brian. Brian worked some magic and got us an ocean front view!!! This made our trip the best it could be!!! We gretly appreciate what he did for us!!!!! We always love staying at this hotel for its clean rooms, dining on site, room service and of course the great kiddie pool. Brian if you read these thanks again for getting us that ocean view, my grandmother loved it!!! August 5, 2014
Rated 5.0 out of 5.0 by Great place to stay I would highly recommend Holiday Inn Hotel & Suites to anyone planning a trip to OC. It is right on the beach, steps away from the boardwalk, great view, & wonderful accommodations. We requested an upper floor due to my allergies and were placed on the 14th floor. What a great view we had! The beds were so comfortable which totally amazed me. Other places that we have gone to in the past, I would come home with a back ache from the mattress. This was certainly not the case here. We couldn't be happier with the beds. The kitchen was equipped with essentials for making meals. We ate in for Breakfast & Lunch and I also made 5 dinners. We went out to dinner twice. All the meals came out great and we enjoyed eating outside on the balcony while having a great view of people on the beach and boardwalk. We are already looking forward to coming back next year. August 5, 2014
Rated 5.0 out of 5.0 by Two Day Getaway Had a nice stay. Great location. No complaints. We will be back. August 5, 2014
Rated 1.0 out of 5.0 by dirty, smelled like smoke The room had been smoked in!They were awful, said they would come up and spray(making it worse). August 5, 2014
Rated 5.0 out of 5.0 by Great staff Every individual we came in contact with was kind and welcoming from the front desk to housekeeping to the restaurAnt. Even though hotel was very busy we were granted a late checkout. When room was hot a maintainance worker who was very kind quickly addressed the problem. I have only the kindest of words for this property August 5, 2014
Rated 4.0 out of 5.0 by nice hotel it was a family trip . nice pool for my kids, love the bar pool . August 4, 2014
Rated 5.0 out of 5.0 by Great location! Nice hotel, great for kids! Hotel is perfect for a family with kids. It has a lot to offer, food and drink prices are reasonable. August 4, 2014
Rated 5.0 out of 5.0 by bad room location Our room was located in the back corner next to the large AC unit which is very loud---we have been put in the same area before and asked to be moved. apparently hotel was full and they could not accommodate our request. It was very loud on our balcony and in our bedroom August 4, 2014
Rated 5.0 out of 5.0 by Great service We received great service even though they were booked 100% during the busiest time of the year. Everyone really wanted to provide me and my family with the best experience possible. Brian at the front desk was extra caring and professional. August 3, 2014
Rated 5.0 out of 5.0 by Very nice place !!! The rooms are awsome nice big balcony awsome view !!! July 31, 2014
Rated 5.0 out of 5.0 by great place & great services This hotel is the best location for night out and family vacation. Front desk staff were very nice and warm. We received the beutiful corner suite room which too bad that only stayed for one night. We will stay here again and recommend our friends and family to stay here when they visit Ocean City. Thank you Holiday Inn :) July 31, 2014
Rated 5.0 out of 5.0 by Great location This was a great hotel with all the amenities that I always look for. Best gym that I've seen for a hotel and I've been to many all over the country. The only negative of this trip was that the price was almost double the other hotels on the boardwalk. I stayed here because they offered a private bedroom which we needed. All in all, the trip was great. July 30, 2014
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