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Rated 4.4 out of 5 by 176 reviewers.
Rated 4.0 out of 5.0 by Relaxing stay Comfy service right on time...microwave did not work properly but was manageable. Clean. Bad coffee in room bring your own. December 7, 2012
Rated 5.0 out of 5.0 by We had a terrific Thanksgiving weekend stay We stayed at The Holiday Inn Ocean Front in Ocean City, Md for Thanksgiving this year and are very happy that we did. The staff was friendly and accommodating. Check in was easy. I was greeted as a Priority Club member and given a small gift bag upon checking in. We received a courtesy phone call to make sure the room was in good condition. The room was very clean. Balcony was really nice. We had a direct oceanfront room and had a clear view of the ocean. We had breakfast at the Sterling on Thursday morning and Thanksgiving dinner at Reflections. The food and service were good. A very pleasant stay. The exercise room as always is convenient but there is a World Gym across the street also in case the exercise room is crowded. We've stayed at this Holiday Inn several times before and we will stay there again next year. Always a pleasure! December 5, 2012
Rated 2.0 out of 5.0 by Where is Priority Club Check in Had to wait for 20 guests to check in ahead of me. NO PC check in. Finally after they checked in the 20 guests and one of the front desk clerks was standing there, I had to ask him to check me in. When asked if I was upgraded, the front desk clerk said he didn't know and asked what type of room I reserved. That info was on the check in info. This was our 3rd bad customer service experience with the same front desk clerk. First impressions not good but the stay was fine November 25, 2012
Rated 5.0 out of 5.0 by Pleasant stay! Our room was on the 7th floor overlooking the ocean. Everything was fantastic, including the decor, the furnishings, the linens, the kitchenette. Very comfortable and outstanding in every way. It also was nice to take a swim in the indoor pool and relax in the spa. We travel quite a bit and we surely will do this again soon . November 16, 2012
Rated 5.0 out of 5.0 by Always the best service! I have been staying at this hotel for over 20 years and will continue to do so. They have the best service and friendliest staff you will find anywhere. I spend 150 -200 days a year on teh road and this is by far my favorite place to go summer or winter. November 12, 2012
Rated 3.0 out of 5.0 by fine stay I was there for work and the hurricane was on it's way so had to leave early. The staff was able to not charge me due to leaving for the weather. November 5, 2012
Rated 5.0 out of 5.0 by Great Place This hotel had the best matress of any hotel my wife and I had ever stayed in. It was much more comfortable then our bed at home. The staff was outstanding and this property is pristine, considering it's right on the beach and maintenance can be a nightmare. We'll definitely stay there again. October 26, 2012
Rated 5.0 out of 5.0 by Off Season Ocean City Holiday Inn Pros: Unbeatable value. Attentive staff, especially if there is a problem. Very good house keeping. East Ocean View rooms much nicer than the Direct Ocean View rooms; newer furnishings and not as much wear and tear. Totally awesome sunrises every morning, wonderful ocean surf sounds that can make it difficult to get out of bed! Cons: Bathrooms need some minor maintenance. Watch out for balcony doors that will accidentally lock you out!! October 24, 2012
Rated 5.0 out of 5.0 by Vacation Had a really great time! Clean hotel, friendly staff. Really like the bar by the pool as well as the snack shack. October 21, 2012
Rated 5.0 out of 5.0 by Clean and comfortable accommodations. Very pleasing stay and noted clean and comfortable accommodations! Staff was friendly and helpful. Only negative on the stay was that not all elevators were working and this was especially critical at the checkout time when many persons were checking out with luggage carts. October 20, 2012
Rated 3.0 out of 5.0 by Nice Spot on the Beach The staff is friendly but had a problem with housekeeping on check out day. I felt like from 9:30 AM on I was being rushed out of the room - a phone call at 9:30, a knock at the door at 9:45 and another knock at 10:30. Check out is at 11:00 and I usually am out by 10:30 anyway. I have never had this problem from Holiday Inn or any other place I have ever stayed so was a little shocked. I ate at the bar and the salmon I had was served to perfection. Staff at the restaurant and bar are extremely friendly, curteous and personable. Wanted to try out the main restaurant Reflections for dinner because I have heard so many good things about it but ran out of time. Good excuse to come again and try it out. This is a good place to stay if you are on a budget and still want the luxury of being on the beach. October 19, 2012
Rated 4.0 out of 5.0 by Excellent front desk service My husband has severe problems walking even short distances and needed to rent a mobility chair in order to get around comfortably for much of our vacation. All of the front desk staff were very accommodating and helpful, taking care of the chair when we went out in the evening via taxi to venues where walking was minimal. Without exception, everyone was cheerful, professional and personable. They made what could have been a difficult time for us very easy. We were treated with the same exceptional courtesy in Reflections restaurant and the bar area also. I would recommend this hotel and its staff to anyone with disabilities. October 18, 2012
Rated 3.0 out of 5.0 by room comfort The A/C in one of the rooms, 702, I think, did not work. The man came to fix it, but it was not satisfactory. I'm sure he did what he could. I liked the fact that the two sides of the balcony were walled off, to have privacy. I liked that the pool wasn't too deep so my grandson could enjoy it, he's 5 and stayed in the 3feet side of the pool. The towels could have been changed more often. Could have used 2 bathroom rugs. October 15, 2012
Rated 2.0 out of 5.0 by Broken toilet chain, not clean, sparse kitchen utensils. Stay quite a bit at Holiday Inn Express so assumed this would be the same level of hotel. Cost was very high but the room did not match the expense. It has a kitchenette but very little in the way of pots, pans and utensils. Maid service was only for replacing wet towels and it took most of the day to get done (after asking). Weather was very bad so decided to leave a day early,,,only to find out that this hotel (unlike Express) has a 48-hour cancellation policy....left anyway since we could do nothing we came there to do. October 14, 2012
Rated 4.0 out of 5.0 by Nice location! Right on the beach, 2 miles walk down to the Boardwalk. We didn't want to be right on the crowded Boardwalk, so this was perfect! October 12, 2012
Rated 5.0 out of 5.0 by No problems I have stayed in this hotel before and I plan to stay again when I return to Ocean City. There has never been any problems and I have absolutely no complaints. They have great service and the room was perfect to fit my needs. Housekeeping did a great job and aside of the perfectly made bed and fresh towels I never knew they were in there. Great place to stay!! October 12, 2012
Rated 4.0 out of 5.0 by Update Please I think it is past time to update the rooms, value in current condition just not there. October 11, 2012
Rated 5.0 out of 5.0 by Definitely staying next summer here! I loved this place! At first we went the cheap route and almost stayed in a run down house/motel rental but after a restless night's sleep dreaming about security issues and bathroom fungus I cancelled that reservation. We couldn't find any hotel with a room available any where near the boardwalk that is until I called Holiday Inn. They had everything I was looking for at a competitive rate. It was definitely worth it. My kids, my parents, and I had a great time. We don't like to swim in the ocean and the pool was perfect. Loved the food at the breakfast buffet and room service for dinner one night was too die for. Thank you for a wonderful time. See you next summer. October 8, 2012
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