Rated 4.6 out of 5 by 342
Rated 5.0 out of 5.0 by The Green Family Excellent Personell!
Jamie at the front desk was amazing - from reservation to check out! I wish every hotel had a "Jamie"! We loved our room, plenty of space to move around in! Your entire staff was great - breakfast was delicious - and the staff there was very accommodating!
May 7, 2014
Rated 5.0 out of 5.0 by Md12 Excellent Staff
We have stayed at this Hotel for many many years. The staff remembers us and always gives us a very nice welcome. We appreciate the services of Lavern, Anna Marie and Claudia in the Dinning Room. The girls at the front desk are always so pleasant and cordial. Will return again in September. Jean and George
May 6, 2014
Rated 5.0 out of 5.0 by Vicki in MD Easter Get away
I can not recommend the staff highly enough. No matter who it was, the front desk, housekeeping or those wonderful ladies keeping the breakfast stocked and hot, each one made our visit very enjoyable. When we asked if there was a bayside room available, it was checked on quickly. When there was a problem with one of the beds, maintenance was there to fix it while we were out. Jamie was delightful at the front desk. We will be back!
April 23, 2014
Rated 2.0 out of 5.0 by jd54 nice staff but overall accommodations fair
Upon check-in I was asked to give a credit card. I have never needed to leave a credit card before. Bathroom had hair on the floor and the room did not really smell clean. The refrigerator froze my two drinks(coffee and soda) and the beds were not comfortable. When I left I had a serious neck issue. The pool was cold and murky looking and the hot tub jets had no force. I will never stay here again!
April 22, 2014
Rated 5.0 out of 5.0 by bill club hotel staff excellent care
checked into room and found noisy children in adjacent room. adult .turned volume up on tv to drown out noise. told fron desk staff of problem and they moved us to another room. we stay at this hotel often and appreciate the staff
April 17, 2014
Rated 5.0 out of 5.0 by JasonMD Great location and service
The rooms are spacious and close to beach. You will also find lots of good restaurants close by.
March 28, 2014
Rated 5.0 out of 5.0 by Kat216 Great Stay
We visit Ocean City very often since we have family who live there. This was our first time staying in the Holiday Inn on 126th street. It was a great hotel, very clean and quiet. The staff were very friendly and the location was convenient. There were lots of places nearby to walk to and have a bite to eat.
March 20, 2014
Rated 5.0 out of 5.0 by Ben2003 Great room and service
My girlfriend and I stayed here over the St Patricks Day weekend. Hotel staff was great also the room was very clean and comfortable. Will be back again! Thanks Holiday Inn
March 19, 2014
Rated 5.0 out of 5.0 by Tracy1925 Very accommodating - friendly staff!
Awesome and pleasant stay. Always look forward to coming back year after year for the St. Patty's Day weekend!
March 19, 2014
Rated 5.0 out of 5.0 by APennifill Great Hotel.
I had a great stay at holiday inn express, Ocean City MD. The lady up front at the time (Keisha) was amazing! She was very friendly and helpful. She reccomended a great place for us to eat at. She worked a long shift and seemed happy the whole time. The only thing i didnt much like was the breakfast. But wasnt bad enough not to stay there. The room was very clean and my bed was too comfortable! Highly reccomend this hotel.
March 19, 2014
Rated 5.0 out of 5.0 by Jomich Good Weekendstay
We stayed here during a cold weekend in February but the staff made it well worth it. They are really helpful and recommended places to go for us.
March 7, 2014
Rated 5.0 out of 5.0 by ASA Army Staff service and breakfast
When we checked in it was getting late and we asked the girl ehind the desk for a restaurant. Her choice was excellent!!!! Also the breakfast was excellent at the hotel. Gary
February 28, 2014
Rated 4.0 out of 5.0 by Mer76 Excellent service
I stayed in a smoking room because it was all that was available with 3 other women. It smelled like smoke but not too bad. I slept on the pullout sofa which was not really comfortable. But the bed appeared to be. I wish they had better breakfast choices like better eggs or a way to make your own omelette or turkey bacon or sausage. Overall the staff were extremely friendly and we had a great weekend. I also wish they had a fitness room.
February 26, 2014
Rated 1.0 out of 5.0 by WBCYOUKNOW Horrible Experience- Rude Staff
Should have known this was not going to be a good stay when we pulled up there were police officers in the lobby. The employees at this hotel were extremely rude from the minute we checked in. When being told we could not use the pool we asked if they could call the other Holiday Inn and see if we could swim there and were told "No! we dont do that!". When asked if we would be compensated some way as we chose the hotel because of the pool, we were agin told No! I am 53 years old and there was a 10pm curfew! Security walked the halls shutting doors and locking people out. We were treated like children in a prison. Never again would I stay there not even if I had a free room. When checking out and complaining of the service we were told we were not welcome back. Guess what.....you couldnt pay me to stay there again!
February 25, 2014
Rated 4.0 out of 5.0 by Deemee pool / hot tub
When attempting to use the hot tub the pool room itself was quite chilly and the "hot" tub was barely warm. That was the only disappointment in our stay at this facility.
February 24, 2014
Rated 5.0 out of 5.0 by Jp12345 Great service and staff
I've stayed at this hotel many times for work and have not had a bad experience. The rooms are clean and comfortable and the staff are accommodating. Convenient to most everything needed. The only negative I could say is that there is no workout room.
February 20, 2014
Rated 5.0 out of 5.0 by Girlscoutlady Great service
I brought a group of Girl Scouts to Ocean City for a weekend. Our stay at Holiday Inn Express O.C. was fantastic. The General Manager was great to work with and her staff was fabulous. I would definitely recommend the hotel to others. Clean rooms and hotel over all.
February 20, 2014
Rated 5.0 out of 5.0 by Ethan S. Great Service
When I arrived the evening manager was very polite and remembered me from my stay several months prior. Check-in was quick and the accommodations were of higher quality compared to most hotels in the area. Highly recommend this hotel to anyone looking for quality service at a great rate.
February 12, 2014
Rated 5.0 out of 5.0 Winter Stay
From the moment we arrived on a Friday evening until we checked out on Sunday morning everything was EXCELLENT. Entire hotel was clean, staff & workers we meet in hallways were always pleasant, breakfast was not your typical pre-wrapped, warmed up danish - eggs omelet with cheese Saturday, scrambled eggs Sunday with ham and/or sausage both days. Certainly would recommend if looking for a quiet but extremely well run off season get away.
February 6, 2014
Rated 5.0 out of 5.0 by Ju.CT AWESOME STAY!!!
We have been going to this hotel at least twice a year and for the price the over all value is AWESOME, great for families, fridge, microwave, cabinet space, CLEAN and friendly and helpful people from the time you walk in to the time you leave! I would recommend to anybody! See you soon, Thanks. From CT.
February 5, 2014
Rated 5.0 out of 5.0 by DBF1 Nice stay
Sarah at the front desk was very helpful with recommendations for supper (Crab Bag had excellent crab cake). Room was very nice (appreciated the upgrade as member recognition).
Only problem was whirlpool which apparently hadn't been used in a long time since it spit out all sorts of black debris when we tried to use it. Also a little surprised that there was no workout area.
Beach was only a couple of short blocks away.
Off season rates made this a very good deal.
January 19, 2014
Rated 5.0 out of 5.0 by jebmeb Wonderful Ocean City Stop-Over
Started with a personable and knowledgeable front desk lady. We arrived around 3:30 and were allowed to check in immediately. The pool and sauna were nice. The room was comfortable and clean. The breakfast had just about anything you would like to eat and plenty of it. The maid was very personable in the hall as was another lady at the desk when we checked out. Just a wonderful experience all around. Have recommended this place to multiple people since returning home. Didn't forget to leave a tip for the maid and lady keeping the food moving for all the guest to show our appreciation of their making it a memorable visit. Hope to return!
January 8, 2014
Rated 5.0 out of 5.0 by Doughless Winterfest of Lights incredible night
Jason the Manager made our stay awesome with a couple of rooms facing the lights. The kids were mesmerized by the light show. Best hotel stay in a long time!!
January 2, 2014
Rated 2.0 out of 5.0 by alreadytakenbyanother No Hot Water?
I have stayed here before a couple of times, and the concierge who greeted me on Sunday afternoon I knew from a previous stay. We discussed local pizza and he remembered that. Treated me very well. It was uncrowded so he was able to give me a nice room.
Unfortunately, it was not until the next morning as I was stepping into the shower that I discovered the room had NO hot water.
I had no time to wait for maintenance so I had to dress and go to a meeting as I was. The Monday morning concierge was not especially sympathetic, and after a bit of urging, offered up 1000 club points. Wow, that's worth about 3 whole bucks!
IHG have not yet responded to my complaint, filed Tuesday. I wonder what the response might be.
December 26, 2013
Rated 5.0 out of 5.0 by Monnvoyage Great front Desk Day Leader
My husband and I decided to arrive a day early so I called the hotel directly to see if there was availability. I was very fortunate to speak with the day leader on the front desk when I called. She was more than accommodating, making sure we were placed in one of our preferred rooms. In addition, she was extremely pleasant! Her friendly, caring demeanor was a nice bonus to our perfect accommodations. At check-in, she even left a personal message for us to have a great stay and she would meet us in the morning. It was refreshing to deal with a "people person" who I felt genuinely cared about our stay. In addition, every employee we came in contact with spoke to us with a smile. What a great staff you have ... Thank you!
December 19, 2013
Rated 4.0 out of 5.0 by Pasta62 Room was very clean and bed was quite comfortable.
Overall stay was great. I thought the breakfast buffet could have been better stocked.
December 11, 2013
Rated 5.0 out of 5.0 by Chris0126 A restful weekend.
We stayed at the Holiday Inn Express in Ocean City MD for two nights. The hotel was in a great location for the Festival of Lights. (Right behind the hotel!). It was quite each night to sleep. It was a good stay.
December 11, 2013
Rated 5.0 out of 5.0 by silvercharm50 Great service
Service was great. Very friendly staff. Rooms were clean and beds were comfortable. Nice variety of breakfast choices. Love the pancake machine:-).
December 11, 2013
Rated 5.0 out of 5.0 by CPOBELL Great Staff
Loved it. Staff were always ready to help! The location was perfect as we could look out our window and see the festival of lights. Comfortable stay.
December 10, 2013
Rated 5.0 out of 5.0 by Mike502 Great Staff-Great Breakfast-Great Value-Great Holiday Inn Express
We stayed at this Holiday Inn Express during the Thanksgiving Holiday and I would have to say the staff was very accommodating even with them having to work the holiday. The staff that handled the continental breakfast were extremely friendly and very attentive to all guest needs, making sure the food was replenished and no one waited. The staff throughout the hotel, from the front desk to even the maintenance man were very pleasant. The hotel rooms, hallways, lobby and exterior was very clean. The only thing was the bed wasn't too comfortable for me, but that's me.
December 1, 2013