Rated 4.4 out of 5 by 313
Rated 4.0 out of 5.0 by Beth1967 Noisy staff, unavailable tennis court but what a view
Overall, an enjoyable stay
Positives: view, location, Taste of Italy, pool, hammocks, beach accessibility, Vlad's customer service
*noisy staff that stand outside your door that was marked do not disturb and talk for 20 minutes (only 20 because I got out of bed and asked them to be quiet)
*unavailable tennis court even after signing up the night before, had to pay $14 to pay on public courts, tennis courts were a deciding factor to stay here, hotel should offer to pay the fee when their courts are unavailable
*front desk staff totally unapologetic regarding the tennis court mishap, did not even offer up the fact that there were public courts close by
*no recognition as being a reward member
*even though I am a reward member, front desk tried to give me a room on 2nd floor that would have no view but you still pay for a premium view
August 25, 2014
Rated 5.0 out of 5.0 by Fj12 Eerie air draft sound
I stayed at room 507. Every thing was fine except one windy night the air gushing from the air outlet outside our room created a draft through our room's front entrance door creating an eerie sound all night! Otherwise, this is a great hotel for family vacations!
August 24, 2014
Rated 5.0 out of 5.0 by Bob1953 Great Vacation
Have been staying at this hotel for years and never disappoints. The views from the balconies are great and the staff always has a smile on and very helpful. The staff at the grill were very nice and always remembered you if you were staying more than a couple of days. The new restaurant, Touch of Italy is a great addition for us. The food was great for a vacation spot and the staff were very attentive. We stayed 4 days and all on reward nights which is a big plus for someone who stays at Holiday Inn every week. Well done.
August 23, 2014