Rated 3.6 out of 5 by 92
Rated 5.0 out of 5.0 by boulg cleanleniss
the room was okay the storm the night before did something to TV had to have them come and reset.
the room the 2nd day was cleaned in a hurry I had beer bottles and trash that was not taken out.....
June 30, 2015
Rated 4.0 out of 5.0 by Alkem24 Great staff courtesy and amenities
Staff was very courteous and supportive of any needs. Activities were constant, but staff kept everything calm and progressing. Room prices seemed relatively high but after reviewing other locations of less value, prices were all high in Odessa area. Meals were good and there was a nice variety; breakfast was best. Some inconveniences occurred with hotel issues with bookings, restaurant air-conditioning and hallway odors, but the staff did everything to resolve these issues and showed great attention to alleviate any major negatives which has become a great standard for Holiday Inns. The staff really made the difference in the attention to detail.
June 22, 2015
Rated 4.0 out of 5.0 by sleep zone good service- several restaurants nearby-clean and quite
Nice clean hotel pleanty of ammenities. pleanty of well known restaurants nearby. large park with lake and walk path across the street.
June 20, 2015
Rated 2.0 out of 5.0 by Boo Yah Below Average Experience for a Full Service HI
Room was out of the way on the first floor...isolated and quiet. Bed was obviously old and uncomfortable. I stay in a lot of new HI Express and Hamptons in booming Oil towns. I know what new and comfortable feel like. Bar/Lounge is overpriced and poorly staffed. Closes when the bartender feels like it...early. Breakfast was pricey too and the dining room was understaffed as well. The overall experience is no different than staying at a HI Express. Odessa Hotels are massively overpriced, but that is a given in this town. Do not know exactly how I got this room for a double digit price...booked on the IHG website. Considering other guests were paying low three digit room rates, low cost of the room was the best part of this stay. Do your research, you can do better.
May 24, 2015
Rated 5.0 out of 5.0 by Losoya5 Overall stay at Holiday Inn Odessa
The pillows were too firm for my comfort. The wireless internet was too slow. The breakfast should be complimentary for the price paid.
The hotel and guest room were very clean and orderly. The amenities were very up to date. The staff was very cordial. The pool and pool area were very comfortable. The overall stay at Holiday Inn in Odessa was great!
May 12, 2015
Rated 5.0 out of 5.0 by cyoung5642 Odessa
Nice and clean facility. Close to Midland where my work took me.
May 2, 2015
Rated 1.0 out of 5.0 by Tmems Watch out - they'll up your rate without telling you even if your a club member!
The hotel itself was clean and comfortable. The service in the restaurant/lounge was good. My complaint is with the management and front desk services. I am a platinum club member. That should imply that I have stayed at MANY holiday inn chains and I have all over the United states. When I checked in, I asked for an upgrade. A common perk of being a member. Not only did the front desk girl not know what I meant when I requested an upgrade but she more than doubled my rate and did not tell me she did so. Unfortunately I did not check my bill until days after my check out and when I tried to call and discuss the situation with a manager, my 3 calls with messages, were never returned.
April 30, 2015
Rated 4.0 out of 5.0 by treyproperties Great Service
Hotel was very clean and had a great appearance, Staff was friendly and the bar in the hotel was a nice night cap spot. Rooms were clean and a/c work great as I like to keep my room very cold.
April 22, 2015